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hyderabad, india
It's currently 11:39 AM here
Joined December 24, 2010
1 Recommendation
Myrtle M.
@myrtlerika
1.1
1.1
100%
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hyderabad, india
50%
Jobs Completed
100%
On Budget
100%
On Time
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Repeat Hire Rate
Content Developer with 8 Years of Industry Experience
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$35.00 USD
Ghostwriting
Article Writing
Article Rewriting
F
•
$25.00 USD
Copywriting
Product Descriptions
eBay
•
Experience
Assistant Manager -Training
Apr 2001 - May 2010 (9 years, 1 month)
Assistant Manager -Training (Hyderabad) (Jan 08 to May 2010)
o AM Training role involves administering the following activities for new and existing employees both at associate and managerial level:
o Conducting Pre Process Training involving Communicative Skills training, Voice & Accent, Email & Chat etiquette. MS Office skill, Cultural Orientation (US, UK)
o Audit and Version Control Training Content of Voice, Soft Skills and Culture.
o Trainer Effectiveness by conducting quarterly audits on
Education
BBM
(3 years)
Qualifications
Trainer Certifications
Genpact
2008
o Universal Grammar (TTT)
o Communicative Skills (TTT)
o Conference Call Essentials (TTT)
o SOP Document Writing Skills (TTT)
o E-mail/Business Writing Skills (TTT)
o Speech Clarity (TTT)
o Customer Interaction for Success (TTT)
o Non-Calling Communicative Skills (TTT)
o Case Documentation (TTT).
o Instruction Design 4 Day Workshop by Vyakitiva
o On The Job Training (OJT) Essentials (TTT)
o Managing Change (TTT)
o Interact (TTT)
o Effective Time Management (TTT)
o Cultural Navigator (TTT)
o Globe Smart (TTT)
Voice & Soft Skills Super Trainer
Genpact
2009
Train The Trainer Voice & Soft Skills Super Trainer
Essential Coaching skills Level
Genpact
2009
Train The Trainer (TTT) -Level 2
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