Location: New Delhi, India
Member since: September 2012
Processing tasks, including managing input data, data entry, verifying successful job completion, balancing reports and auditing.<br /><br />Monitor the ongoing quality of processing, troubleshoot problems and identify ways to improve the efficiency of processing and the system. <br /><br />Soliciting and compiling information and data related to processing activities.
Convergys India Services Pvt Ltd
Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. <br /><br />Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file
Bachelor of Arts (Specialization in English)
1 Year Diploma in Basics in Computer Applications
West Bengal Computer Science Institution