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Last seen: May 09, 2012 1:41 AM EDT
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niya123

Experienced in Customer service and Data entry projects.

Username: niya123

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Location: solapur, India India

Member since: April 2012

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Portfolio

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Resume

Experience

Sr. Tech support Executive

Aug 2010 - Oct 2011 (1 year)

Sitel India Pvt Ltd.

<br />o Answer user inquiries regarding computer software or hardware operation to resolve problems.<br />o Refer major hardware or software problems or defective products to vendors or technicians for service.<br />o Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.<br />o Enter commands and observe system functioning to verify correct operations and detect errors.<br />o Oversee the daily performance of computer systems.<br />o Install and perform

Sr. Tech support Executive

Nov 2009 - Jul 2010 (8 months)

Sutherland Global Services

Answer user inquiries regarding computer software or hardware operation to resolve problems.<br />o Refer major hardware or software problems or defective products to vendors or technicians for service.<br />o Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.<br />o Enter commands and observe system functioning to verify correct operations and detect errors.<br />o Oversee the daily performance of computer systems.<br />o Install and perform min

Technical Support Executive

Mar 2008 - Jul 2009 (1 year)

DELL

o Confer with staff, users, and management to establish requirements for new systems or modifications.<br />o Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.<br />o Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.<br />o Answer user inquiries regarding computer software or hardware operation to resolve problems.<br />o Prepare evaluations of software or hardware, and

Designer

Mar 2003 - Feb 2008 (4 years)

PATEL CREATIONS

o Create designs, concepts, and sample layouts based on knowledge of layout principles and esthetic design concepts.<br />o Draw and print charts, graphs, illustrations, and other artwork, using computer.<br />o Confer with clients to discuss and determine layout design.<br />o Determine size and arrangement of illustrative material and copy, and select style and size of type.<br />o Photograph layouts, using camera, to make layout prints for supervisors or clients.<br />o Use computer software to generate new images.<br />o Mark

Education

B.Sc

Gulbarga University

2002-2005

Certifications

A+N+ Harware and Networking Certified Engineer

Nisha Technology

A certification provided on succesful completion of all the tests and assesments in hardware and networking.<br />Completed typewriting in English and Hindi (higher lever).<br />Certified Dell Technician in the year 2009.