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ghaziabad, india
It's currently 12:40 PM here
Joined May 30, 2013
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Sohit K.
@sohitvats
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ghaziabad, india
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Data Processing Executive - Customer support
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Experience
Customer support executive & SEO
Jan 2015 - Present
• Working in International inbound support process.
• Respond to customers on live chat.
• Reply customer’s voice mail and solve tickets.
• Use decision-making skills in responding for clients.
• Suggest, promote and guide clients on filing complaints, refunds.
• Creating daily basis report and forward to upper level.
• Processed critical issues when additional assistance was required by referring user problems to senior analysts, specialists, supervisors, or other support groups.
Education
B TECH
(4 years)
Qualifications
Oracle certified Professional
Oracle
2013
This is the program in which learn 3 module to be database administrator.
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