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Stuart Ryan

Australian geek and recent graduate with a strong work ethic and a flare for the unusual

Username: stuartcryan

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Location: MORTLAKE, Australia

Member since: April 2012

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Résumé

Experience

Analyst Programmer

Mar 2007 - Present (7 years)

University of Technology Sydney

Working as an Analyst Programmer on a variety of systems including CA Service Desk, Blackboard, and various other applications.<br /><br />My role also included various system administration tasks on both Windows and Linux operating systems.

Level 1-3 Helpdesk Analyst

Dec 2003 - Mar 2007 (3 years)

University of Technology Sydney

Initially started work on the IT Helpdesk and over several years worked in Level 2 and 3 Desktop/Senior Desktop support.<br /><br />During this time I developed a keen ability to work very closely with the customer and learned how to converse with customers of varying technical levels to ensure they understood the points I was trying to get across.

Education

Bachelor of Science in Information Technology Diploma in Information Technology Professional Practice with Distinction

University of Technology, Sydney

2005-2012

Certifications

Bachelor of Science in Information Technology Diploma in Information Technology Professional Practice with Distinction

University of Technology Sydney