Growth Path\n\nSince August'11 Wipro Infotech as Associate Consultant in Health Care IT Services\nProject: Project Panchdeep, a largest E-Governance project in India. It is a 2000cr project spread over a period of 5 years.\nResponsibilities\n- Planning, Executing, Managing and Leading a team of 11 in respect to work allocation and completion.\n- Identify performers, recommend nominate for SPOT and Quarterly awards. Provide formal feedback on areas that need improvement.\n- Periodic Team meetings, Coaching, Mentoring and Identify training needs.\n- Provide inputs from field, field intelligence ...to Supervisors (State, Zone and Country leads). Keep the offshore support team informed and forewarned about application related issues, erroneous data updates, erroneous behavior of application, any data related issues, customer views and any other specific information/feedback.\n- Ensure all formal complaints and escalations from ESIC are duly informed internally, addressed and responded to customer on time. Maintain a database of the same.\n- Reporting Timely Weekly Status Report of Dhanwantri rollouts to External (ESIC) and Internal (State, Zone and Country leads) customers.\n- Meeting clients on day to day basis and discuss on their requirements and forward them to the development team.\n- Coordinating with the data center regarding issues relating network and bandwidth and resolve with their help.\n- Resolve issues sitting in client locations.\n- Log all issues / concerns with the Project Manager / SME on regular basis if encountered w.r.t application.\n- Implementation in all the 14 hospitals, 42 dispensaries in WB & 13 dispensaries & 5 hospitals in MP, 1 hospital in Bihar & 104 dispensaries and 15 Hospitals in Uttar Pradesh.\n\n\nApril'10 - August'11 Wipro Infotech as Associate Trainer in Health Care IT Services\nProject: Project Panchdeep, a largest E-Governance project in India. It is a 2000cr project spread over a period of 5 years.\nResponsibilities\n- Impart training to the clients on day to day basis. The client consists of doctors, nurses, paramedical & clerical staffs of ESIC, India.\n- Help other trainers in terms of knowledge up-gradation, IT infrastructure support in application installation and provide backend support.\n- Conducting train the trainer programs for vendor trainers / peers\n- Check application readiness before initiation of training programs at the training venue by conducting a random audit.\n- Resolve issues sitting in client locations.\n- Log all issues / concerns with the Project Manager / SME on regular basis if encountered w.r.t application.\n- Implementation in all the 14 hospitals & 42 dispensaries in WB & 7 dispensaries & 5 hospitals in MP.\n- Planning, Executing, Managing and Leading a team of 10 in respect to work allocation and completion.\n- Verifying the master data from the front end / client location and updating it as required.\n- Testing the new patches that have been uploaded to the server and report offshore if any bug is found.\n\nJun'09- Jan'10 ASIM (Adam Smith Institute of Management, an associate of ICFAI Academy), Kolkata Campus as Senior Development Officer\nResponsibilities \n- Independently handled the entire marketing activities.\n- Adeptly handled the promotion of new products and brands by organizing events / public seminars. \n- Established and built relations with the corporate for campus recruitment.\n- Ingeniously looked after the entire marketing activities of West Bengal. Promoted ASIM, Kolkata and its brand by organizing events / public seminars. \n- Monitoring the marketing activities from the corporate office.\n- Organized a leaf-letting program which was very effective.\n- Played key role in adding several strategic partners for the institute.\n- Introduced a SMS campaign so that brand is reached to targeted customers countrywide and generated curiosity in the market.\n- Established and maintained relationship with vendors providing with competitor's information. \n\n\nJun'08-Jun'09 - PDD, an associate of ICFAI Academy, Hyderabad as Associate Consultant\n\nResponsibilities \n- Handling a team of 6.\n- Planning and implementing marketing promotions, organizing events to ensure accomplishment of pre set targets / goals.\n- Providing direction and motivation to the marketing team for ensuring optimum performance for all the departments. \n- Established and maintained relationship with corporate.\n [read more]
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Growth Path\n\nSince August'11 Wipro Infotech as Associate Consultant in Health Care IT Services\nProject: Project Panchdeep, a largest E-Governance project in India. It is a 2000cr project spread over a period of 5 years.\nResponsibilities\n- Planning, Executing, Managing and Leading a team of 11 in respect to work allocation and completion.\n- Identify performers, recommend nominate for SPOT and Quarterly awards. Provide formal feedback on areas that need improvement.\n- Periodic Team meetings, Coaching, Mentoring and Identify training needs.\n- Provide inputs from field, field intelligence ...[read more]to Supervisors (State, Zone and Country leads). Keep the offshore support team informed and forewarned about application related issues, erroneous data updates, erroneous behavior of application, any data related issues, customer views and any other specific information/feedback.\n- Ensure all formal complaints and escalations from ESIC are duly informed internally, addressed and responded to customer on time. Maintain a database of the same.\n- Reporting Timely Weekly Status Report of Dhanwantri rollouts to External (ESIC) and Internal (State, Zone and Country leads) customers.\n- Meeting clients on day to day basis and discuss on their requirements and forward them to the development team.\n- Coordinating with the data center regarding issues relating network and bandwidth and resolve with their help.\n- Resolve issues sitting in client locations.\n- Log all issues / concerns with the Project Manager / SME on regular basis if encountered w.r.t application.\n- Implementation in all the 14 hospitals, 42 dispensaries in WB & 13 dispensaries & 5 hospitals in MP, 1 hospital in Bihar & 104 dispensaries and 15 Hospitals in Uttar Pradesh.\n\n\nApril'10 - August'11 Wipro Infotech as Associate Trainer in Health Care IT Services\nProject: Project Panchdeep, a largest E-Governance project in India. It is a 2000cr project spread over a period of 5 years.\nResponsibilities\n- Impart training to the clients on day to day basis. The client consists of doctors, nurses, paramedical & clerical staffs of ESIC, India.\n- Help other trainers in terms of knowledge up-gradation, IT infrastructure support in application installation and provide backend support.\n- Conducting train the trainer programs for vendor trainers / peers\n- Check application readiness before initiation of training programs at the training venue by conducting a random audit.\n- Resolve issues sitting in client locations.\n- Log all issues / concerns with the Project Manager / SME on regular basis if encountered w.r.t application.\n- Implementation in all the 14 hospitals & 42 dispensaries in WB & 7 dispensaries & 5 hospitals in MP.\n- Planning, Executing, Managing and Leading a team of 10 in respect to work allocation and completion.\n- Verifying the master data from the front end / client location and updating it as required.\n- Testing the new patches that have been uploaded to the server and report offshore if any bug is found.\n\nJun'09- Jan'10 ASIM (Adam Smith Institute of Management, an associate of ICFAI Academy), Kolkata Campus as Senior Development Officer\nResponsibilities \n- Independently handled the entire marketing activities.\n- Adeptly handled the promotion of new products and brands by organizing events / public seminars. \n- Established and built relations with the corporate for campus recruitment.\n- Ingeniously looked after the entire marketing activities of West Bengal. Promoted ASIM, Kolkata and its brand by organizing events / public seminars. \n- Monitoring the marketing activities from the corporate office.\n- Organized a leaf-letting program which was very effective.\n- Played key role in adding several strategic partners for the institute.\n- Introduced a SMS campaign so that brand is reached to targeted customers countrywide and generated curiosity in the market.\n- Established and maintained relationship with vendors providing with competitor's information. \n\n\nJun'08-Jun'09 - PDD, an associate of ICFAI Academy, Hyderabad as Associate Consultant\n\nResponsibilities \n- Handling a team of 6.\n- Planning and implementing marketing promotions, organizing events to ensure accomplishment of pre set targets / goals.\n- Providing direction and motivation to the marketing team for ensuring optimum performance for all the departments. \n- Established and maintained relationship with corporate.\n
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