Location: Quezon City, Philippines
Member since: August 2013
Understanding the customers’ needs through effective listening and questioning skills<br />Dealing with all calls politely, courteously, professionally & assertively<br />Matching customers’ needs to Clients’ products and services<br />Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in<br />Communicating relevant information to internal and external customers and sharing learning with colleagues<br />Adhering to agreed processes, meeting required work standards, targets and objective
Hotel reservations assistance. booking and cancelling.
interact with customers to sell and process information in response to customer inquiries, concerns and requests about our clients’ products and services. They will spend most of their workday taking calls from existing customers and recommend additional products. One of the major duties is to increase revenue for the firm by closing sales over the phone. They must be able to navigate multiple computer databases and programs while speaking to the customer. They utilize the information in the databases to
Bachelor in Business Teacher Education
Polytechnic University of the Philippines
Sales Rep of the year