Alternative ways to ask for a person on the phone WITHOUT using their name

  • Status: Closed
  • Prize: $100
  • Entries Received: 64

Contest Brief

Our company needs to make automated outbound phone calls from a call center to our registered members. When making a call to a specific person, a customer service rep would usually say something like "Hello, may I speak to John." Instead of using live human customer service reps, we are using a pre-recorded voice message to initiate the call. The problem arises because we need to reach the specific registered member and text-to-speech technology does not work well pronouncing people's names (not to mention it always sound like a machine).

We are searching for alternative ways to start a call and ask for a specific person (the individual registered in our program) without using their name. The best we've come up with is something like "Hello, may I speak to the program member associated with this phone," which of course is not very good. We need to come up with better options.

This contest will award multiple prizes -- a prize will be awarded to anyone who suggests usable call starters (we want as many as possible to vary the interactions).

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Public Clarification Board

  • rhr1979
    rhr1979
    • 2 months ago

    I am unable to view if the perusal is in progress/done...request you to kindly take a look at entry #34 and let me know

    • 2 months ago
  • jhcibils
    jhcibils
    • 2 months ago

    Working on it

    • 2 months ago
  • jhcibils
    jhcibils
    • 2 months ago

    #sealed

    • 2 months ago
  • whetstoneedits
    whetstoneedits
    • 3 months ago

    Hi. Please upgrade the contest to #sealed as this request relies heavily on originality and creativity.

    Thanks.

    -Whetstone

    • 3 months ago
    1. isadorapizzo
      isadorapizzo
      • 2 months ago

      I agree with whetstone. I believe you would have better result. But anyway, please take a look on the 46th

      • 2 months ago

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