Create Productivity template for a call centre- Aspect Unified director software

  • Status: Closed
  • Prize: RM100
  • Entries Received: 9

Contest Brief

i need a professional template to measure call centre productivity as well the agents productivity, currently we are using Aspect Unified Directors system.

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Public Clarification Board

  • semaj0220
    semaj0220
    • 3 years ago

    I am working in BPO industry and I am familiar with Aspect however I am not sure what level of expertise you need. I suggest using Excel instead for better tracking and data manipulation. I believe there is an option to export data to Excel from Aspect.

    • 3 years ago
    1. kvasuthevan
      Contest Holder
      • 3 years ago

      hi there, yes we are using aspect and loking forward to create the productivity, please let me know. yes excel file will do, well i do have my own version, but i,m looking forward in every area of aspect, do PM me as soon as possible. thank you.

      • 3 years ago
    2. kvasuthevan
      Contest Holder
      • 3 years ago

      i guess u know better about aspect, do show me ur draft

      • 3 years ago
  • kunalsharma5036
    kunalsharma5036
    • 3 years ago

    i need what u want for me... thanks

    • 3 years ago
    1. kvasuthevan
      Contest Holder
      • 3 years ago

      hi there, yes we are using aspect and loking forward to create the productivity, please let me know. yes excel file will do, well i do have my own version, but i,m looking forward in every area of aspect, do PM me as soon as possible. thank you.

      • 3 years ago
  • kvasuthevan
    Contest Holder
    • 3 years ago

    let me know who are good in Aspect software? i need to create a template to measure staffs productivity on call floor.

    • 3 years ago
  • bivekmanandhar
    bivekmanandhar
    • 3 years ago

    i also need some entery

    • 3 years ago
    1. boulhdoub
      boulhdoub
      • 3 years ago

      i m ready if u want

      • 3 years ago
    2. mdrafique10
      mdrafique10
      • 3 years ago

      Pleas help me for Freelancer Plz Plz Plz-------------------

      • 3 years ago
  • sumanhaldar
    sumanhaldar
    • 3 years ago

    hi i am new 4 freelancer... plz help me .... phn no -7501456513

    • 3 years ago
  • sagarblue81
    sagarblue81
    • 3 years ago

    hi i am online now. also available on skype now. my skype id is -- sagar.gangavane1

    • 3 years ago
  • ivandcr
    ivandcr
    • 3 years ago

    What KPIs ? What will be the audience of the dashboard ?

    • 3 years ago
  • carivera
    carivera
    • 3 years ago

    what are the KPIs to measure?

    • 3 years ago
  • mustafebond
    mustafebond
    • 3 years ago

    I need some enters or list what you want for me to do thanks

    • 3 years ago

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