Design a Logo for "Engineering for Customer Experience SLAs"

  • Status: Closed
  • Prize: $100
  • Entries Received: 84
  • Winner: alexandracol

Contest Brief

This logo is for an internal initiative within a software-based services group. The initiative is named "Engineering for Customer Experience SLAs". The intent of the initiative is to bring about a new level of engineering maturity that focuses on engineering and delivering the right customer experiences. SLA = Service Level Agreement. It's part of the title of the initiative to give the effort focus - it's not about better UI design. It's about the quantifiable aspects of the service we deliver including 1) The customer's experience of the performance of the service (availability, response times, latency, scale, etc), 2) The customer's experience when stuff goes wrong (unhappy path scenarios, friendly & fun messages, communications, incident response times, recovery) and 3) the ability of the engineering group to respond to new customer needs (from need to code in production). These 3 aspects are the quantifiable elements of the customer's experience of our services and we can design systems, services, and engineering processes around them.

This effort is part of a larger transformation away from non-agile processes and non-scalable, silo'd applications - toward a services based world focused on the customer's total experience.

Key words that might inspire elements of a logo: Software Engineering, Computer Systems, Customer Focus, SLA, Services, Design, Maturity, Quality, Customer Experience,

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Public Clarification Board

  • shanepatton
    Contest Holder
    • 3 years ago

    Updated Winner Announcement Date: Feb 21.

    The larger team meeting where folks will be voting got moved further out. Apologies!!

    • 3 years ago
    1. IAN255
      IAN255
      • 3 years ago

      OK, NO PROBLEM

      • 3 years ago
  • shanepatton
    Contest Holder
    • 3 years ago

    Thanks everyone for the great entries! There will be a round of internal voting by the team this week and a winner selected by Friday. Love the creativity and effort that went into these! Thank you!

    • 3 years ago
    1. IAN255
      IAN255
      • 3 years ago

      thank all,i hope that a designer has created what they need for their business. congratulations!

      • 3 years ago
  • mohit247
    mohit247
    • 3 years ago

    #92

    • 3 years ago
  • smahsan11
    smahsan11
    • 3 years ago

    Please Feedback #80, #81, #82, #83, #87

    • 3 years ago
  • sagorak47
    sagorak47
    • 3 years ago

    #70, #71 & #72.

    • 3 years ago
  • sagorak47
    sagorak47
    • 3 years ago

    Please check...
    Thanks.

    • 3 years ago
  • NabilEdwards
    NabilEdwards
    • 3 years ago

    #47 please. Thanks

    • 3 years ago
  • m2ny
    m2ny
    • 3 years ago

    Please Feedback #45

    • 3 years ago
  • IAN255
    IAN255
    • 3 years ago

    #44 please thanks!

    • 3 years ago
  • roystanleyc
    roystanleyc
    • 3 years ago

    Please review and rate #40. Thanks!

    • 3 years ago
  • roystanleyc
    roystanleyc
    • 3 years ago

    Please review and rate #39. Thanks!

    • 3 years ago
  • IAN255
    IAN255
    • 3 years ago

    #36 thanks!

    • 3 years ago
    1. IAN255
      IAN255
      • 3 years ago

      sorry #37 thanks!

      • 3 years ago
  • NabilEdwards
    NabilEdwards
    • 3 years ago

    #35 please Thanks.

    • 3 years ago
  • roystanleyc
    roystanleyc
    • 3 years ago

    Please review and rate #27. Thanks!

    • 3 years ago
  • roystanleyc
    roystanleyc
    • 3 years ago

    Please review and rate #6. Thanks!

    • 3 years ago
    1. shanepatton
      Contest Holder
      • 3 years ago

      I think this one was withdrawn, can't see it right now.

      • 3 years ago
  • roystanleyc
    roystanleyc
    • 3 years ago

    Please review and rate #8. Thanks!

    • 3 years ago
    1. shanepatton
      Contest Holder
      • 3 years ago

      Done.

      • 3 years ago

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