Design an Advertisement for Telephony services
- Status: Closed
- Prize: $50
- Entries Received: 19
- Winner: madlabcreative
Contest Brief
Telephony services We offer
IVR http://en.wikipedia.org/wiki/Interactive_voice_response
PBX http://en.wikipedia.org/wiki/Private_branch_exchange#Private_branch_exchange
IP PBX http://en.wikipedia.org/wiki/IP_PBX
For the telephone to make external connection we use both GSM network and PSTN
We do installation(hardware& software) and maintence
contacts are
Phone +255768897171 www.mpower.co.tz info@mpower.co.tz
PLEASE AVOID COPY PASTE TRY TO BE CREATIVE IN THE WORDS
IVR
improve the customer experience
extend their business hours to 24/7 operation
allows callers' queries to be resolved without the need for queueing and incurring the cost of a live agent
Call centers
Smaller companies and start-ups can also use an IVR system to make their business appear larger than it is. For example, a caller never needs to know that their sales and support calls are routed to the same person
In addition to interacting with customer information systems and databases, IVRs will also log call detail information into its own database for auditing, performance report, and future IVR system enhancements
IVR may be used by survey organizations to ask more sensitive questions where the investigators are concerned that a respondent might feel less comfortable providing these answers to a human interlocuto
Banking — balance, payments, transfers, transaction history
Retail & entertainment — orders, bookings, credit & debit card payments
Utilities — meter readings; account look-up, history and balance, payment, consumption history
Travel — ticket booking, flight information, check-in
Weather forecasts, water, road and ice conditions
PBX
Auto attendant
Auto dialing
Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name)
Call transfer
Call waiting
Conference call
Custom greetings
Music on hold
Night service
Shared message boxes (where a department can have a shared voicemail box)
Voice mail
Welcome message
Call Recording
Voicemail to Email
VoIP Ready
Call Barge
Powerful Reporting
CRM Integration
Auto call forwarding
Softphone
Call Conference
Live Monitoring
also attached Logo. Color would prefer those in the Logo
Recommended Skills
Employer Feedback
“Eellent work, will work with you again!”
fredUK, Tanzania, United Republic of.
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