Wordpress Error - Redirected Too many Times

  • Status: Pending
  • Prize: $15
  • Entries Received: 12

Contest Brief

We have installed a new SSL

The issue and error that we received is this:

The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. You can fix this by following Sectigo's Certificate Installation Instructions for your server platform (use these instructions for InstantSSL). Pay attention to the parts about Intermediate certificates.

We have the SSL bundle but do not know how to resolve this error.

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Public Clarification Board

  • PixDraft
    PixDraft
    • 4 weeks ago

    this issue can be be solved by importing the root CA and Intermediate CA to your trust store of certificate authority. Contact me get it done.

    • 4 weeks ago
  • rejaiqbal7
    rejaiqbal7
    • 1 month ago

    without cPanel credential how fix it ?

    • 1 month ago
  • quadtech127
    quadtech127
    • 1 month ago

    Ready to fix the issue right now.

    • 1 month ago
    1. hurleysltd
      Contest Holder
      • 1 month ago

      The hosting is in chinese so you would need to talk me through it.

      • 1 month ago
    2. quadtech127
      quadtech127
      • 1 month ago

      then no problem you can share the FTP details

      • 1 month ago
  • sdsayful
    sdsayful
    • 1 month ago

    Congratulation!! The issue already fixed!!!

    • 1 month ago
    1. sdsayful
      sdsayful
      • 1 month ago

      Congratulation!! The issue already fixed!!! See this screenshot: https://prnt.sc/v8uyum

      • 1 month ago
    2. hurleysltd
      Contest Holder
      • 1 month ago

      It isnt unfortunately. Please see the last post.

      • 1 month ago
  • hurleysltd
    Contest Holder
    • 1 month ago

    We have installed a new SSL

    The issue and error that we received is this:

    The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. Learn more about this error. You can fix this by following Sectigo's Certificate Installation Instructions for your server platform (use these instructions for InstantSSL). Pay attention to the parts about Intermediate certificates.

    We have the SSL bundle but do not know how to resolve this error.

    • 1 month ago
  • jahansher8
    jahansher8
    • 1 month ago

    can i checked hosting

    • 1 month ago
    1. hurleysltd
      Contest Holder
      • 1 month ago

      The hosting is in chinese so you would need to talk me through it.

      • 1 month ago
  • ahmadfikrimastor
    ahmadfikrimastor
    • 1 month ago

    Ready to fix it immidiately. Look item #4 . Just need cpanel or hosting panel.

    • 1 month ago
    1. hurleysltd
      Contest Holder
      • 1 month ago

      The hosting is in chinese so you would need to talk me through it.

      • 1 month ago
  • rejaiqbal7
    rejaiqbal7
    • 1 month ago

    My joy is helping you to fix your site present issue.

    • 1 month ago
    1. hurleysltd
      Contest Holder
      • 1 month ago

      The hosting is in chinese so you would need to talk me through it.

      • 1 month ago
  • quadtech127
    quadtech127
    • 1 month ago

    Ready to fix the issue right now.

    • 1 month ago

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