Customer Success For Hire
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Hire lovea90
I am a dedicated customer support and customer success specialist with experience delivering exceptional service through email, chat, and phone support. As a virtual assistant, I've developed strong skills in phone handling, ticket management, data management, administrative support, and resolving customer inquiries...I am a dedicated customer support and customer success specialist with experience delivering exceptional service through email, chat, and phone support. As a virtual assistant, I've developed strong skills in phone handling, ticket management, data management, administrative support, and resolving customer inquiries professionally and efficiently. I also have experience as an AI data associate, where I worked on data annotation, quality assurance, and maintaining high accuracy while meeting project deadlines. I enjoy helping businesses build lasting customer relationships, streamline operations, and deliver outstanding customer experiences. I'm a proactive problem solver, a fast learner, and a dependable team player committed to contributing to every client's success and growth. less -
Hire sergionm
Me encantan el mundo de la atención y apoyo al cliente, sobre todo en medios digitales como chat, WhatsApp o correo, justamente por ello, tengo mucha experiencia en este rubro, el ser empático con el cliente es muy importante en estos tiempos debido al alza de las IA conversacionales.Me encantan el mundo de la atención y apoyo al cliente, sobre todo en medios digitales como chat, WhatsApp o correo, justamente por ello, tengo mucha experiencia en este rubro, el ser empático con el cliente es muy importante en estos tiempos debido al alza de las IA conversacionales. less -
Hire micaelas36
Soy Micaela, tengo 26 años. Tengo mucha ganas de trabajar y mostrar el potencial que tengo a la hora de verderSoy Micaela, tengo 26 años. Tengo mucha ganas de trabajar y mostrar el potencial que tengo a la hora de verder less -
Hire alpisahrinririn3
saya sudah berjualan di toko grosiran jual tepung gula dan segala macam saya juga sudah menjadi baby sistersaya sudah berjualan di toko grosiran jual tepung gula dan segala macam saya juga sudah menjadi baby sister less -
Hire jcll4878
Ejecutivo altamente capacitado con amplia experiencia en atención omnicanal, resolución de incidencias complejas y gestión de relaciones con clientes. Especialista en la optimización de procesos operativos, control documental, administración de datos confidenciales y soporte eficiente a equipos de trabajo. Destacado...Ejecutivo altamente capacitado con amplia experiencia en atención omnicanal, resolución de incidencias complejas y gestión de relaciones con clientes. Especialista en la optimización de procesos operativos, control documental, administración de datos confidenciales y soporte eficiente a equipos de trabajo. Destacado por una sólida orientación al servicio, comunicación asertiva e integración de herramientas tecnológicas modernas para potenciar la productividad organizativa. less -
Hire Dannahv
¡Hola! Soy especialista en Customer Experience, Customer Support y Ventas Consultivas con más de cinco años de experiencia gestionando altos volúmenes de interacción y coordinando procesos administrativos. Mi formación profesional como Psicóloga me permite aportar un valor único a tu negocio: entiendo profundamente...¡Hola! Soy especialista en Customer Experience, Customer Support y Ventas Consultivas con más de cinco años de experiencia gestionando altos volúmenes de interacción y coordinando procesos administrativos. Mi formación profesional como Psicóloga me permite aportar un valor único a tu negocio: entiendo profundamente las necesidades de los usuarios, me comunico de manera asertiva y transformo problemas en soluciones ágiles y empáticas.A lo largo de mi trayectoria, he liderado la atención multicanal (telefónica y digital), gestionado más de 100 interacciones diarias bajo estrictos indicadores de calidad, y administrado bases de datos y plataformas CRM especializadas como Genesys. Además, tengo experiencia en la optimización de flujos de trabajo en el área de Gestión Humana.Servicios que ofrezco:Gestión de Customer Experience (CX) y Soporte: Atención al cliente multicanal, resolución de conflictos y seguimiento de casos de principio a fin.Asistencia Virtual y Operaciones: Coordinación de agendas, programación de citas, elaboración de reportes administrativos y gestión de bases de datos.Ventas Consultivas y Retención: Identificación de necesidades del cliente, asesorÃa personalizada y estrategias de fidelización.Soporte en Gestión Humana: Apoyo en procesos de reclutamiento, selección y capacitaciones internas.Proyectos en los que me interesa trabajar:Estoy muy interesada en colaborar con empresas dinámicas y startups en roles de Customer Success, Coordinación de Procesos de Soporte, Ventas Consultivas o Asistencia Ejecutiva. Me apasiona optimizar la experiencia del usuario, estructurar flujos de trabajo organizados y ayudar a los negocios a crecer construyendo relaciones de confianza a largo plazo con sus clientes. less -
Hire awoniyil
I’m an experienced Customer Support Specialist skilled in handling customer inquiries, resolving issues and providing excellent service through email and chat. I’m detail oriented, empathetic, and solution focused, with experience using CRM and support tools to manage customer requests efficiently.I’m an experienced Customer Support Specialist skilled in handling customer inquiries, resolving issues and providing excellent service through email and chat. I’m detail oriented, empathetic, and solution focused, with experience using CRM and support tools to manage customer requests efficiently. less -
Hire rayanhere007
Virtual Medical Receptionist / Front Desk Expert / Healthcare Administration. With approximately 7 years of hands-on experience in healthcare administration and virtual medical assistance with complete front desk administration and a total of 10+ years of customer services experience, I have developed extensive...Virtual Medical Receptionist / Front Desk Expert / Healthcare Administration. With approximately 7 years of hands-on experience in healthcare administration and virtual medical assistance with complete front desk administration and a total of 10+ years of customer services experience, I have developed extensive expertise in patient support, scheduling, eligibility and benefits verification, prior authorizations, EMR management, and day-to-day coordination with U.S.-based healthcare providers. I have strong practical experience working with multiple EMR/EHR systems, with Mod Med, Tebra, Valant, ConnectHIN and eClinicalWorks (eCW) being one of my core areas of expertise. I am currently working with eCW and have complete hands-on command of the platform, including patient record management, scheduling, documentation, communication, and other clinical administrative workflows. My experience also includes prior authorization processing, insurance eligibility and benefits verification, referrals, patient scheduling and rescheduling, appointment reminders, prescription/refill-related queries, handling faxes and emails, maintaining patient records, and coordinating with providers and clinical teams. I am accustomed to working in high-volume U.S. healthcare environments where accuracy, confidentiality, organization, and timely communication are essential. Over the years, I have supported multiple specialties and have developed a strong understanding of U.S. healthcare workflows. I am also HIPAA-trained/certified and understand the importance of protecting patient information PHI while maintaining efficient service delivery. I am highly comfortable communicating with patients, providers, and healthcare teams in English and have extensive experience working U.S.-based schedules and night shifts from Pakistan. I believe my combination of hands-on eCW expertise, prior authorization experience, healthcare administration knowledge, and long-term experience supporting U.S. practices makes me a strong match for this position. In my current role at Edsavvy Solutions, I support 1,000+ patients weekly via phone, email, chat, and secure messaging across cardiology, psychiatry, pain management, nephrology, and primary care. Not only managing patient communications but tracking and keeping the record as well. I lead appointment scheduling and no-show/waitlist outreach that improved provider utilization by 20%, and manage referral coordination, insurance eligibility verification, and prior authorization workflows that reduced referral turnaround time by 30%. Being a lead, I review and maintain Quality Assurance team as well. I also train and mentor Patient Support Representatives and Virtual Medical Assistants, and regularly identify workflow gaps and implement process improvements — experience that translates directly into helping patients get timely and accurate support. less -
Hire bhumikas030
Customer Support Specialist with 3+ years of experience handling international customer support processes (US & UK) in fintech and e-commerce platforms. Skilled in live chat support, email support, complaint resolution, payment troubleshooting, order management, and refund processing while maintaining high CSAT...Customer Support Specialist with 3+ years of experience handling international customer support processes (US & UK) in fintech and e-commerce platforms. Skilled in live chat support, email support, complaint resolution, payment troubleshooting, order management, and refund processing while maintaining high CSAT scores. Experienced in CRM platforms including Zendesk, Freshdesk, Salesforce, and LiveChat systems. Currently seeking remote or work-from-home customer support opportunities less -
Hire sonalis503
Detail-oriented and reliable freelancer skilled in customer care and debt collection. I’m committed to delivering accurate, high-quality work on time with strong communication and attention to detail.Detail-oriented and reliable freelancer skilled in customer care and debt collection. I’m committed to delivering accurate, high-quality work on time with strong communication and attention to detail. less
