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  • Hire     Mohamedosamaa93
Hire     Mohamedosamaa93

    Mohamedosamaa93 Mohamedosamaa93

    Egypt $15 USD / hour
    CRM Solution Engineer | 3x Salesforce Certified
    Egypt
    2.5
    3 reviews 3 reviews $15 USD per hour
    I am a highly competent CRM Consultant with 4 years of total hands-on experience in the Software development field and 2 years of experience in Zoho and Salesforce ecosystems customizations. As a Salesforce Engineer, I have worked on multiple small-to-large scale Salesforce projects(up to 2500 users), mostly based on...
    I am a highly competent CRM Consultant with 4 years of total hands-on experience in the Software development field and 2 years of experience in Zoho and Salesforce ecosystems customizations. As a Salesforce Engineer, I have worked on multiple small-to-large scale Salesforce projects(up to 2500 users), mostly based on Sales, Service, Community Cloud and fully custom SFDC solutions from the concept to the delivery, training and support. I am 3x Certified Salesforce: Administrator, Sales Cloud Consultant, and Platform Developer 1, working on getting more certificates and experience in the field. I have a wide business experience in CRM processes, sales, traveling processes, contact centers, ticketing, insurance, banking, retail, human resources, customer support, surveys & customer satisfaction processes, quality assurance, risk management, B2C and B2B processes. see more about me: https://www.linkedin.com/in/mohamed-osama-88b71a127 What can I do for you : 1- Planning, scoping, stakeholder analysis and communications 2- Organizing and prioritizing requirements, modeling requirements, and taking them to verification and validation. 3- Creating schedules, ensuring project deadlines are followed for timely and quality delivery. 4- Doing Salesforce administration, development, and consultation tasks. 5- Implementing a Sales cloud on Salesforce. 6- Implementing a Service cloud on Salesforce. 7- Implementing a community cloud on Salesforce. 8- Implementing any custom Apps/features on the top of Salesforce platform. 9- Implementing Zoho CRM, Zoho Service, and any applicable customization on the top of Zoho platform. 10- Providing the required CRM consultation in multiple areas such as marketing campaigns, leads generation, sales processes, quotes, products, opportunities, forecasts, contracts, customer support, communication channels, cross-selling and after-sales in terms of business, and technical best practice approaches. less
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