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3.9
3.9
100%

Santiago de Surco, Peru
$8 USD per hour
Hi! My name is Jenireth. My native language is Spanish as I am originally from Venezuela, I am also fluent in English and getting started with Italian and looking forward to learn more languages, I'm really passionate about it . I consider myself as a multi-task/multi-interests person. I've done translation jobs from Spanish to English and viceversa, and also copy typing and proofreading jobs in both languages. I've also been working for a couple of years as a costume service representative and virtual assistant.

6.7
6.7
92%

PABNA, Bangladesh
$2 USD per hour
"Do not be discouraged; don't be sorry. You will win if you believe." Hi, Iโm Nazmul Alom, a versatile professional specializing in Graphic Design, Web Development, and Digital Solutions. With over a decade of experience, Iโve helped clients worldwide build stunning websites, generate leads, and streamline their business processes. What I Offer: โ Web Development: Expert in WordPress, Shopify, Squarespace, Wix, and any CMS. โ Graphic Design: Creative and modern designs for logos, branding, and marketing materials. โ Lead Generation & Data Entry: Accurate and efficient data management to grow your business. โ Zoho Creator & MailChimp: Custom workflows, automation, and email marketing campaigns. โ Web Hosting & Support: Reliable hosting solutions and ongoing maintenance. Why Choose Me? โ 100% Client Satisfaction: I deliver high-quality work on time, every time. โ End-to-End Solutions: From design to development and beyond, Iโve got you covered. โ Affordable Rates: Premium services tailored to your budget. Letโs bring your ideas to life! Message me today, and letโs discuss how I can help your business grow.

8.3
8.3
94%

indore, India
$15 USD per hour
With 10+ years of experience, weโve delivered innovative and impactful Software and Mobile app solutions that help businesses grow, streamline operations, and stay ahead in todayโs competitive market. Weโve empowered 50+ businesses and every type of industry with cutting-edge software and mobile app solutions, enhancing efficiency, scalability, and digital transformation. Empowering Businesses with Cutting-Edge Technology Our solutions help businesses automate, optimize, and scale various aspects of their operations: โ Business & Operations โ Custom ERP Solutions, AI-powered Decision Support, Process Automation โ Sales & CRM โ Omnichannel Sales, Advanced CRM, AI Chatbots, Customer Loyalty Programs โ Inventory & Supply Chain โ Real-time Tracking, Automated Procurement, Smart Stock Replenishment โ Financial & Payments โ Secure Payment Gateway, Multi-currency Support, Automated Invoicing โ AI & Analytics โ Predictive Insights, Business Intelligence Dashboards, Real-time Reports โ Workforce Management โ HR & Payroll Automation, Performance Analytics, Employee Tracking โ Marketing & E-commerce โ Personalized Promotions, SEO & Ad Tracking, Social Media Automation โ Cloud & Security โ Remote Accessibility, Cybersecurity Protection, Automated Data Backup Technologies We Specialize In โ Mobile Apps: React Native, Flutter, Swift (iOS), Kotlin & Java (Android) โ Web Development: Angular, React, Vue, Next.js, Node.js, Express โ Back-end Development: Python, Node.js, PHP, Laravel, CodeIgniter B2B Platforms & Custom Solutions โ ERP & CRM Software โ POS (Point of Sale) Systems โ Inventory & Supply Chain Platforms โ Fleet & Transport Management โ Vendor & Procurement Systems โ Cross-Border Invoice Platforms โ Business Intelligence & Data Analytics โ Corporate Learning & Field Service Software โ Collaboration & Payroll Management Tools Letโs Build the Future Together! Thank you for learning about Bluewebspark Technologies and our expertise in AI, software, and mobile app development. Every project is an opportunity to share our decade of experience, innovation, and expertise. Serving clients across the USA, Canada, UK, Australia, UAE, Europe, and beyond! Letโs turn your vision into realityโconnect with us today! ?โจ

9.0
9.0
99%

North York, Canada
$150 USD per hour
โญ SAYEDANE MASOODI โ FOUNDER & CEO : MASOODI CONSULTING I lead Masoodi Consulting, a boutique advisory practice focused on strategy, analytical insight, and transformation design for organizations operating in complex and dynamic environments. We bring structured problem-solving and rigorous analysis to clarify strategic direction, refine operating models, and support leadership in making high-impact decisions. โญ 250+ GLOBAL CLIENTS 250+ clients served across North America, the Middle East & North Africa (MENA), Europe, Asia-Pacific, and Australia โ including Mohammed Bin Rashid Housing Establishment (Dubai), Nabors Industries (Houston), Sculptล (Riyadh), CVMA (Colorado), Solidal (Queensland), GCHSP (Malaysia), and many more. โญ CORE COMPETENCIES ๐น Corporate Strategy and Long-Range Planning ๐น Operating Model and Organizational Design ๐น Digital Transformation and Enterprise Process Architecture ๐น Market Sizing, Sector Intelligence, and Competitive Analysis ๐น Economic, Financial, and Feasibility Assessment ๐น Valuation, Forecasting, and Scenario Modeling ๐น Procurement and Tender Strategy at Public and Private Sector Scale ๐น Governance, Compliance, and ISO-Aligned Frameworks ๐น Investor and Executive-Grade Communication Materials ๐น PMO Support, Implementation Planning, and Performance Monitoring ๐น Risk Assessment, Dependency Mapping, and Decision Architecture ๐น High-Integrity Analytical Writing and Structured Problem-Solving โญ INDUSTRIES SERVED ๐น Consumer & Enterprise Markets โ Retail, FMCG, E-Commerce, Real Estate, Hospitality, B2B Services ๐น Financial Institutions โ Banking, Fintech, Insurance, Asset Management, Capital Markets ๐น Technology & Digital Platforms โ Software, SaaS, AI, Data Platforms, Digital Ventures ๐น Energy & Infrastructure โ Utilities, Logistics, Manufacturing, Transportation, Industrial Services ๐น Public Sector โ Government, Policy Bodies, Development Programs, Regulatory Agencies ๐น Professional & Corporate Services โ Consulting, Education, Healthcare

6.3
6.3
96%

YAMUNA NAGAR, India
$20 USD per hour
15+ Years Experience | 180+ Projects Completed | Excel, Power BI, Accounting, Financial Modeling I am a seasoned Accounting and Finance professional with over 15 years of hands-on experience in bookkeeping, financial analysis, business modeling, and automation. My expertise bridges the gap between Accounting & Financial Management and Advanced Data Automation using Excel VBA, Power BI, Google Sheets, and other analytical tools. With a proven track record of delivering high-quality, accurate, and customized solutions, I help businesses streamline their operations, automate workflows, and make data-driven decisions. โ My Core Expertise Includes: Accounting & Financial Services: Bookkeeping & Accounting (QuickBooks, Xero, Wave, MYOB) Company Setup in Accounting Software Financial Statements Preparation (P&L, Balance Sheet, Cash Flow) Budgeting, Forecasting & Variance Analysis Bank Reconciliation & Account Reconciliation Financial Modeling & Business Valuation Audit Support & Financial Analysis Supply Chain & Inventory Management โ Excel VBA & Automation: Excel VBA Macros Development & Automation Advanced Excel Formulas, Pivot Tables, Power Query Dashboard Design (Interactive & Automated) Report Automation & Template Creation Financial Models & MIS Reporting Data Analysis & Forecasting Models Mail Merge Automation (Outlook, Gmail) Excel to XML / Web Automation / Data Integration โ Data Visualization & Business Intelligence: Power BI: Reports, Dashboards, DAX Data Modeling Tableau: Data Visualization & Storytelling Google Sheets Automation: Macros & Scripts Database & Web Services: MS Access, SQL, MySQL Database Management Web Scraping (VB, Python, C#, Java) ZoomInfo B2B Database (5M+ Contacts) Web & Market Research (Company Data, Contacts, Financial Research) Lead Generation & Personal Email Searching (CEO, VP, Directors, Sales, Marketing) โ Additional Services: Virtual Assistance & Administrative Support Data Entry, Product Listing (Shopify, E-commerce) Document Formatting & MS Word Automation Pdf to Excel Conversion, Web Data to Excel, XML Integration โ Key Highlights: 15+ Years Professional Experience in Accounting & Finance 10+ Years Expertise in Excel VBA & Automation 170+ Projects Successfully Completed on Freelancing Platforms Degree in Finance & Accounting Freelance Consultant since 2019, working with global clients across industries Known for accuracy, timely delivery, and business-centric solutions โ Why Choose Me? I specialize in simplifying complex accounting tasks and automating repetitive processes. My focus is always on providing actionable insights, process efficiency, and 100% accuracy. Whether you need a full-time consultant, project-based expert, or ongoing support, I am here to add value to your business. Availability: 13 Hours a Day (Mon-Sun) | Flexible as per Client Requirements.

8.0
8.0
98%

LAHORE (L033), Pakistan
$35 USD per hour
I am a Litigation Attorney with over 20 years of professional legal experience, primarily engaged in court work, pleadings, motions, written arguments, and procedural strategy, developed through long-standing private practice. In addition to litigation, I handle business and commercial drafting (contracts and agreements), intellectual property matters, immigration-related filings (including petitions, RFEs, and responses), and regulatory and compliance documentation, such as RFPs and tenders. I also regularly undertake legal research and legal writing for both contentious and non-contentious matters. Between 2013 and 2017, I served in public legal roles as an Assistant District Public Prosecutor and Deputy Solicitor / Secretary to the State Law Department, which enables me to evaluate cases with an understanding of both private advocacy and governmental decision-makingโa perspective that directly strengthens litigation strategy. Clients may engage me for original legal drafting, or for professional review and refinement of AI-generated or client-prepared drafts, where I apply a real-world, litigation-focused legal review to identify errors, omissions, procedural risks, enforceability issues, and jurisdictional inconsistencies that automated tools commonly miss. I am fluent in English, with Urdu as my native language, and I deliver accurate, confidential, and results-oriented legal services, using modern digital tools only as aids, never as substitutes for professional legal judgment.

8.4
8.4
96%

Machakos, Kenya
$50 USD per hour
Hello, My nameโs Lorine Purity Tai, and Iโd like to thank you for taking your time to look through my profile. I am a therapist and a registered member of the clinical medicine association of Kenya with 2years of extensive experience in health medicine. ENGLISH to SWAHILI translator AS A VIRTUAL ASSISTANT I am an experienced Executive Administrative Assistant, Social Media Manager, and Chat assistant. I have found my calling, and that is to assist my clients and build a positive work environment to achieve 100% client satisfaction. I provide a variety of services which include: 1. Chat support and Customer service agent 2. Email handling 3. Zendesk support 4. Personal assistance 5. Managing social media pages (Facebook, Instagram, TikTok, Snapchat) 6. Transcription services 7. Prepare presentations 8. Shopify (product descriptions, updating) 9. Blog and SEO management and writing 10. Scripts for your YouTube channel or videos 11. Sales copies and product descriptions 12. Manuscripts, memoirs 13. Minutes 14. WordPress 15. Company profiles (about us page, home page, FAQs, privacy policies) 16. Inbound and cold calling 17. Data entry expert Iโm able to offer and complete many different types of services for my clients, including (but not limited to): โข Ghostwriting (fiction, non-fiction, romance, comedy, LGBTQ, religion, self-help books) manuscript writing โข EBooks and children's book โข Scriptwriting โข Product description writing and sales copies โข Company profiles (home page, about us page, FAQs, privacy policy) โข SEO content โข Virtual assistance, data entry, and social media managing โข Medical writing and psychology โข Academic writing โข Blog and website content โข Fashion writing โข Copywriting โข Video testimonials โข Nutrition and health โข Business proposals โข Grant writing โข Meditation and wellness content โข Editing, proofreading, rewriting, and paraphrasing HOW DO YOU KNOW I CAN HELP YOU? Whatever your circumstance and your business, if you need professional and effective support, Iโm your gal. These are just a few examples of clients I have served: -Small Business Owners - Female Executives - Corporate Managers - Coaches & Consultants - Spiritually Minded Individuals - Health & Fitness Professionals - Lifestyle Bloggers - Female-led Start-Ups Why should you hire me? ~ Your Satisfaction Is My Priority, ~ I'll do rework to your Satisfaction. ~ Work 6 days a week and available 24x6. ~ Deliver Projects within the time frame.

8.6
8.6
100%

Coventry, United Kingdom
$20 USD per hour
Welcome, For 10+ years, NewGen Solutions has been providing global consultancy. Led by a seasoned team, we offer comprehensive Accounting, Financial, Customer Support services & Business support solutions. Financial Services: 1. Bookkeeping: Xero, QuickBooks, MS Dynamics & more 2. Financial Analysis: Statements, Budgeting, Reports 3. Auditing: Internal & External Audits 4. Financial Management: Bank reconciliation, Business Plans, Cost Cutting 5. Consultancy: Asset Management, Group Reporting, Valuation Support Solutions: 1. Customer Support: Round-the-clock assistance 2. Telemarketing: Proactive outreach for business growth 3. Virtual Assistant Services: Streamlining tasks for efficiency Consultancy Plans: Goal Identification Asset & Liability Listing Cash Flow Monitoring Optimization Key Attributes: 24/7 Customer Service Free Initial Consultation Confidentiality Clear Communication Why Us: Dedicated to understanding client goals, NewGen Solutions offers a proactive, detail-oriented approach. Thank you.

6.1
6.1
99%

Gwalior, India
$10 USD per hour
Welcome to My Extraordinary World I'm Rashi, a B2B Lead Generation expert thriving on freelancer.com. I blend data-driven precision with creativity to turn leads into opportunities. I've navigated various industries, offering tailored solutions that stand out. I specialize in Clay.com Workflows | Lead List Building | Cold Email Setups | Data Scraping, offering businesses advanced solutions for seamless operations and growth. Clay.com Expertise At the core of my services is Clay.com, enabling: Lead List Creation: Build enriched, targeted lists with verified information. Data Normalization: Clean and organize data for actionable insights. Integrations: Seamlessly connect Clay.com with tools like Smartlead, Instantly, Heyreach, and Trigify to streamline outreach. Data Enrichment & Personalization: Add verified details to make outreach campaigns more effective and personalized. Lead List Building I help businesses generate high-quality leads by combining expertise with tools like Apollo.io, LinkedIn Sales Navigator, and more: Services Include: B2B Lead Generation Verified Emails of Executives & Managers LinkedIn Prospecting & Outreach Contact List Building Directory Sites for Local Business Lead Collection Data Enrichment Tools I Use: Clay.com Apollo.io LinkedIn Sales Navigator RocketReach, ZoomInfo NeverBounce, DeBounce, ZeroBounce Lusha Cold Email Setups I specialize in creating robust cold email infrastructures to maximize outreach effectiveness: Services Include: Domain and Email Account Setup DNS Configuration (SPF, DKIM, DMARC) for High Deliverability Cold Email Sequence Design & Automation Follow-up Email Campaigns Tools I Use: Smartlead Instantly Heyreach Data Scraping Expertise I provide accurate and organized data extracted from various sources using advanced tools: Tools I Use: Instant Data Scraper Outscraper Phantombuster Databar by AI Google Maps Extractor Data Annotation Services Data Annotation(Roboflow, CVAT, Basic.ai) 3D Lidar Image Labeling Image Classification Letโs Work Together! Message me today, and letโs build something extraordinary.
A Contact Center Services Specialist is a customer-facing freelancer who handles inbound and outbound calls, live chat, email, and ticket support to manage customer interactions on behalf of a business. Hiring a contact center services specialist gives your company professional voice and digital support coverage without the overhead of building an in-house team, and the right freelancer can directly improve customer satisfaction, retention, and sales conversion.
A contact center freelancer manages the full lifecycle of customer communication across multiple channels. The role sits at the intersection of customer service, sales support, and operations, and the work is measured against concrete metrics such as average handle time, first-call resolution, customer satisfaction scores, and abandonment rate.
Typical responsibilities include answering inbound enquiries, qualifying leads, scheduling appointments, processing orders, handling complaints, and following up on support tickets. Many contact center specialists also work on outbound campaigns: cold calling, lead generation, customer surveys, debt collection, and appointment confirmation. Senior specialists move into team lead, quality assurance, and workforce management roles, monitoring agent performance and writing call scripts.
Contact center services freelancers cover a broad range of tasks depending on whether the engagement is inbound, outbound, or blended. Common deliverables include:
A skilled call center agent or contact center consultant should be fluent in the platforms that power modern customer support operations. Look for hands-on experience with the systems your business already uses or plans to deploy.
Contact center services apply across virtually every customer-facing business. E-commerce brands hire support agents to handle order issues and returns. SaaS companies use tier-one support specialists to triage tickets and escalate bugs. Healthcare practices need appointment schedulers and patient intake agents. Real estate teams rely on cold callers and lead qualifiers to fill their pipelines. Financial services firms hire collections agents and KYC verification specialists. Hospitality, telecommunications, education, insurance, and logistics businesses all use contact center freelancers to scale support without hiring permanent staff.
The strongest contact center freelancers combine clear communication, genuine empathy, and platform fluency. When reviewing candidates, look for documented experience in your channel mix, demonstrable English or target-language proficiency, and familiarity with the CRM and dialer software you use. A reliable home office setup with a noise-cancelling headset, stable broadband, and a quiet environment is non-negotiable for voice work.
Useful evaluation signals include voice samples or recorded mock calls, customer satisfaction scores from previous engagements, typing speed for chat and email roles, and references from past clients in similar industries. Ask candidates to walk through how they handle a difficult customer, escalate a technical issue, or hit a daily call quota.
Sample interview questions to use directly:
Freelancer.com gives you access to a global pool of contact center agents, customer support representatives, and call center managers across every major time zone and language. You can build a small inbound team for overnight coverage, hire a single outbound caller for a lead generation sprint, or scale a blended operation for a product launch โ all from one platform. Clients post a project on Freelancer.com, set their own budget, and receive competitive bids from vetted freelancers with verified profiles, client reviews, and portfolio evidence. Milestone Payments protect your funds until agreed deliverables are met, and the platform's built-in chat, file sharing, and time tracking make it straightforward to manage remote agents day to day.
Ready to scale your customer support and outbound operations with experienced agents from around the world?
Hiring a contact center freelancer is straightforward when you know what to look for. The process below helps you write a brief that attracts qualified agents, compare proposals on substance rather than price alone, and award the project to a candidate whose skills genuinely match your channel mix and customer base.
The brief is the single biggest determinant of bid quality. A vague post attracts generic applications, while a specific brief filters for agents with the right channel experience, language skills, and platform fluency. Head to the
Bids are short proposals, not just price quotes. They reveal how each agent interprets your brief, what tools and approach they propose, and whether their experience matches your industry. Read carefully and shortlist candidates whose understanding of customer support and outbound work aligns with your operation.
The final decision combines proposal quality with profile evidence. For contact center work, consistency matters more than a single standout review โ you want an agent who delivers reliably across hundreds of customer interactions, not just one polished sample.
A call center freelancer typically handles voice calls only, while a contact center specialist manages multiple channels including phone, email, live chat, SMS, and social media. If your customers reach you through more than one channel, hire a contact center services specialist with omnichannel experience.
Yes. Many businesses on Freelancer.com hire agents for evening shifts, weekend coverage, holiday peaks, or overflow during marketing campaigns. You can engage freelancers hourly, on a fixed monthly retainer, or per project depending on volume.
Most experienced agents can start within a few days once they have access to your CRM, scripts, and product documentation. Allow time for a short onboarding period to brief them on your tone of voice, escalation rules, and quality benchmarks before they go live with customers.
It depends on your call volume and operating hours. A single freelancer suits low-volume support or a focused outbound campaign, while a small team is better for round-the-clock coverage, multiple languages, or blended inbound and outbound work. You can hire both individual agents and team leads on Freelancer.com.
Use role-based access in your CRM, sign a non-disclosure agreement before sharing credentials, and require freelancers to work from a secure device with up-to-date software. For regulated industries, ask candidates about their experience with GDPR, HIPAA, or PCI-DSS handling.

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