...possible: [url removed, login to view] Also we search for consultancy of using advanced features of OTRS. So you are a developer and you have many years (at least 4 years) experience of real handson usage on OTRS? Great file us a proposal. How do we work? we have a private gitlab repository, which we will use for data and issue
1. Freeside Billing System Setup with PostgreSQ...user speed - VPN services) ( critical) 6. Enable COA support within Freeradius and Freeside for FUP (Fair Use Policies) 7. Provision Export for Cpanel Server 8. Integrate OTRS for ticketing instead of RT 9. Provisioning Export for Ubiquity Devices 10. IPV6 Billing Support for Freeside & Freeradius
We currently have a OTRS server 5.0.16 in a Debian 6 box with MySQL 14.14 which have performance problems. Once in a while the server gets unresponsible and need to reboot it. Would like to setup a new linux box: p.e. Ubuntu server with the latest stable version of OTRS, latest stable MySQL, and latest OTRS, etc. We'll provide ssh access to both
Your job is to create a decision matrix for choosing a Ticket system (e.g. OTRS). The decision has to be done for the stakeholder end-users, Team-Manager, Business-Manager. The Ticket-System has to be used for all known Tickets which may come from any current used communication channel. Also you need to be able to identify the comparison aspects on
Some inbound calls are handled by an external call center. They send an email to our helpdesk application (OTRS), which creates a new ticket for this. We need an OTRS Addon to process these mails. It should ... - change the type from "email-external" to "phone" - assign to an already existing customer, if possible (e.g. matching phone number) - beautify
An unser OTRS 5.x soll als Kunden Backend die Datenbank der CRM Software Cobra angebunden werden (lesend und keine Datenkopie, sonder live Zugriff) Diese liegt als offene Microsoft SQL Datenbank vor (MSSQL).
In need someone to an step by step tutorial how to install configure, optimize and integrate OnlyOffice Community, OnlyOffice Online Document Editor and OTRS on Ubuntu LTS that is installed on Proxmox virtual environment LXC container.
We would like to find an experienced freelancer with access to a OTRS Free or OTRS Business platform ([url removed, login to view]) to develop and test a PHP script to perform some basic queries to the OTRS CMDB. The only objective of this task is to configure the connection to the CMDB (webservice, API, direct access to the database, etc.) and perform
...administration of servers on Linux (Ubuntu) or Windows based 70% necessary. [Minimum Experience of 6 months with Linux Ubuntu]<br />-Familiar with ticketing systems (such. As OTRS) and / or dispatching tasks<br />-Ideally experience in the following areas: Messaging Services, Telecommunication Services, IT Services<br />-Quick learner and structured thinking<br
Get the latest OTRS 4 ([url removed, login to view]) to run an on given PC (WIN2012 essential IIS 8.5, MSSQL Express) via teamviewer and update a productive OTRS [url removed, login to view] installation on MSSQL to OTRS 4.x. Steps are: - Install Perl - Configure IIS (8.5) to run with perl - Install latest OTRS 4 Version - Configure OTRS for IIS and MSSQL ...