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Create an OTRS module to link and display bandwidth monitoring system (like MRTG) graph with SSO.?
- final code should be packaged in OTRS package format for installation
- program should
Customize Core OTRS (Helpdesk) for complaint management.
- Set up OTRS on Windows...Windows platform
- Configure core OTRS (1) Import agent and configure group, (2) import customer, (3) Customize
I am looking for an application to transfer tickets with a free text field of the billing rate to MYOB it needs to check if a customer is not in MYOB and then create them. It Needs to bring a free text field of billing information across as well
we want to implent OTRS trouble ticketing application in our company to manage helpdesk request and also...interface, from the customer or our telephonists
otrs interface should be configured in italian
...This new design also has to be reflected in our OTRS Help Desk interface.
We need the following completed:
...existing OTRS looks as follows: http://www.otrs.com/uploads/pics/zoom-view.png
The OTRS site consists...know how to work with CSS, Java, dtl etc. as the OTRS consists of.
...a fresh OTRS installation in Debian Wheezy. The installation should include OTRS 3.37 and OTRS::ITSM 3...eine OTRS-Installation unter Debian Wheezy wird Unterstützung gesucht. Die Installation soll OTRS 3.37...37 sowie OTRS::ITSM 3.3.7 umfassen sowie SSL, Mailfunktion und das Modul FAQ.
we require minor changes in the OTRS code to handle the sender addess in the reply funktion properly...the necessary expierience in OTRS developement!
all changes in the OTRS standard code (modul / changed...the customer in OTRS with "Compose answer for ticket".
In the regular OTRS setup, the customer