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...service is a plus ● Basic PC, Browser and Internet knowledge ● Social Media experience such Facebook, Twitter & Instagram ● Proficient in Microsoft Excel ● Experience with Zendesk, Desk or AnyDesk is a plus ● Focus on improving quality and provide feedback about common problems customers are facing ● Singapore Citizens or PR only Salary Negotiable based
ID card jpeg -> information retrievable from ID card jpeg -> integration with 4 HTTP REST APIs to cross check for authentication -> fallback to zendesk for live chat support
...(Basic WordPress Skills) 21. Publish posts on your Blog (content you provided) 22. Filter and reply to comments on your blog 23. Answering support tickets (with the use of Zendesk) 24. Blog commenting (to increase links to your site) 25. Participating in discussion forums or message boards (more promotion!) 8H/day Trail period 1 month Please bid
...post types as our knowledgebase. We would like to better integrate the articles from WordPress into Zendesk. Zendesk has made several tools available in its app marketplace that surfaces knowledgebase content. The knowledgebase Search App for Zendesk Chat Agents: [login to view URL] A the Knowledgebase Capture
...a realistic completion timeframe and adhere to it. Solutions used in the project are: 1) Framework: Laravel PHP Framework 2) SSO/Single-Sign-On: bcrypts 3) RMA/Support: ZenDesk/Custom 4) eCommerce: Shopify/Themed 6) News Blog: Custom/Themed 7) Forum: Xenforo #1 Laravel experience is required. Proof required. Experience with the other listed soltuions
Business services specialist for French e-learning products hosting platform to manage our customer care services and administration as well a...customer care services and administration as well as handling inbound and oubound calls We want to hire someone with previous experiences and who is able to start imediately. Zendesk experience is a plus.
...customer request and needs ..answer all question on the site or via email ..send greeting form time to time ..mange the chat by choosing the relevant apps such ass live chat or Zendesk … 6- Mange return, and customer complain 7- Manage marketing tools...
Add google tag manager and zendesk snippet codes on website
...and solving problems - is organized and able to manage a future cust. support team It'd also be a nice bonus if you are familiar with the following services / platforms: - ZenDesk - MemberPress - WordPress - Slack & Google Drive - Twitter, Facebook, Instagram -----------------------------------------------------------------------------------------
We are looking for someone to manage the inbound customer calls, tickets, and emails. We are a highly successful online retailer sell...managing customer requests through live chat, using fun, live and familiar language to our audience - Experience managing an inbound ticketing system, as we are moving to Zendesk If this sounds like you, apply today!
Looking for someone to handle customer tickets and organize all requests by excel files.
...videographers) secure their files while on-the-go. We are looking for a developer familiar with coding for the Zendesk API that can build out a full custom Help Center for our website. Full deliverables and coding requirements are specified in the EDU 2.0 Zendesk Layout PDF attachment. If you have graphic design experience, that is definitely an added bonus, but
I m looking for a chatbot to handle support questions from the user and if not able to satisfy the require it should redirect to real support team. It should also have zendesk and Amadeus CRM integrations. I prefer Microsoft bot framework but you may suggest other frameworks too.
...detail? what are we missing? -- and then help us rewrite and add content. You will coordinate via Slack with our customer service manager to update and add articles on our Zendesk platform. You must have: - experience writing help content for web users - American English fluency - excellent interpersonal communication skills - availability during regular
You must know zendesk chat, zopim, olark, livechat, [login to view URL] etc. I am planning to build service similar to those companies and for that I require experienced people who can guide me with all things related to that. For example, Let's say ABC Chat tool is what I want to build and want to provide solution to a group of people. Now I need to understand
Looking to build SAAS application similar to these examples zendesk or [login to view URL] User can sign up and subscribe for monthly service. Looking for full SAAS application, info will follow . Need to see examples for your work.
...mobile apps. 1) Customer support - This involves responding to customer emails via our support software. We use Help Scout software but experience in similar software such as Zendesk or Freshdesk could prove useful as they have some similarities to Help Scout. Respond to all reviews on the App Store & Play Store. This is a daily task which would initially
...languages may be desired. Preferred Skills: Technical Skills Minimum typing requirements of 25 wpm Simultaneously navigate multiple PC screens and systems Experience with Zendesk is a +++ Communication Skills Passionate about helping others Speak in a pleasant tone, retain composure and gain confidence of the customer Proficient ability to read, write
i need wordpress blog link in the "Guides"with the below screenshot page with existing header and background image. and replace the "ARTICLE" with su...blog link in the "Guides"with the below screenshot page with existing header and background image. and replace the "ARTICLE" with support ticket in wordpress like bb press zendesk and a contact us form
...technical and/or education 2+ years’ experience working in a SaaS environment 1+ year of experience working with databases (SQL) Prior experience with a ticketing tool, ZenDesk/Salesforce experience preferred Experience with digital communication and social media HIRING PROCESS The journey starts with a phone interview and a meeting with the HR
I am looking for a freelancer to make me a simple website but must be interesting and stand out from the rest. All chargeable by me including pictures and text. Chat with zendesk. Auto change from mobile to desktop. Black and yellow icon in the address bar. The website looking like the nrma website as below. Link to social media. Adjust my logo copyright
...fill this role. Please see below for the job requirements as well as a paragraph that we need a voice recording of in order to apply. Requirements: Experience working with ZenDesk or other Customer Service Management systems Superior communication skills Strong organization skills Proficient with Microsoft Excel, and Word Typing speed above 60 WPM preferred
[login to view URL], an online video sharing platform for k12 students and teachers. We need to support online password reset requests, ...online video sharing platform for k12 students and teachers. We need to support online password reset requests, how to use schooltube questions, how to upload, etc. We have zendesk as a support software to track all.
...online. Skills Required: - Fluent written English, excellent email etiquette and grammar. - Outgoing, reliable and good availability online - Experience with Reply Manager, Zendesk or similar customer support software - Experience dealing with customer queries from eBay and Amazon. - Good knowledge of electronics, ability to answer technical questions
We would like to redesign our Zendesk guide page where the customer usually searches there question. I can send you a link of the example we want it to look like.
...heat maps. 8) CUSTOMER WALLET – Wallet integrated into the solution which can be used to either make payments or to earn loyalty money on the app. 9) ZENDESK INTEGRATION – Integrated with Zendesk for support ticket management 10) PROVIDER-CUSTOMER CHAT – Real time chat integrated on the app which lets providers and customers chat once the provider
...customer service for a company that requires a lot of repetitive manual work. There are 1100 customer service tickets that need to be handled with the exact same procedure using Zendesk + our payment getaway interface + our backend system. I have a guideline ready in 16 steps. Each of the 1100 tickets takes around 2.5 minutes to solve casually, from our own
...customer service, either *as a customer service agent or manager *Customer service work experience in an organisation with at least 10 customer service agents *Familiarity with Zendesk *Willing to commit to a minimum of 4 hours (split over several weeks) of interviews with us - How to apply To apply, please email apply (at) trueai.io. In your email:
...HTML/CS/JS code Nice-to-have: *Python programming experience *Experience with open source projects *Experience developing for customer service CRM or ticketing systems such as Zendesk - Practicalities *London-based or willing to relocate to London *Legally allowed to work in the UK (UK/EU citizen/necessary work permit). Unfortunately we cannot arrange
...restriction Limit the total warp up time available for agents Must 21 Track caller country Ability to record and pull report base on the user country. Must 22 Integration to zendesk create zendesk ticket with all information of the call (recording if enabled, phone number called, customer phone number, customer IVR Must 23 putting call on hold ability to put
We need a part time technical support person who can respond to tickets logged in our support system (Zendesk) and can troubleshoot and fix the issues sent in from our small customer base. Our software is written in an older language, (Xbase++) so someone who feels comfortable with old code and isn't afraid of working out small issues is ideal. For
...information o Notification ( add new, edit, delete ) Some website feature : - Verify client’s credit card - Client pay our item by Paypal or credit card - Custumer message ( Zendesk or Intercom ) - Auto send some email - Design : according you but we have some small rules Website tech : • Frontend : ReactJS • Backend : NodeJS • We don’t need server-side
Looking for a fairly basic website that has Zendesk livechat or some alternative. Basically looking to replicate these designs: [login to view URL] [login to view URL] [login to view URL] We only need around 6-7 pages for Home, About, Contact us, Gear, Swapping, Account rental. Would ideally like a website that is relatively easy
...user with option to sign/log in using Facebook, google, linkedin, instagram, mobile phone verification SEO, SEM ready Codeignitor, wordpress, java compatible Chat, Talk – Zendesk Free Upload 3-5 videos Include testing and implementation. E.g. sweeten.com...
...reporting about the calls answered and dialed while having multiple agents can go online and offline at anytime. all of this should be in one platform, but then integrated to zendesk support (only creating tickets for the calls and adding the recorded audio link to the tickets with details of the calls). most of the requirements can be found on https://docs