Seeking for Inbound or Non Voice process for my center.
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I hope that you are well and in the best of your health let me just briefly introduce myself I am Amar Verma and I am currently a Manager Sales & Development working for an offshore facility in India.
We are a registered corporation in India with our very own state of the art contact center based in Noida/Bangalore & Ahmedabad with a capacity to accommodate more than 100 seats in each center.
We are currently providing various state of the art superior customer services to numerous clients around the globe.
We currently specialize in:
Customer Services: 24x7 Inbound/Outbound/Non-Voice superior customer support. A multi-channel Skill-based routing which enables each customer to get satisfaction on the very first call that lands at our centre. Training, management and accountability are combined to provide repeatable, predictable and scalable processes to our clients operations.
-Surveys: Market Research
-Back Office Support
-Technical Support and Troubleshooting
-Help Desk Services
-All types of Non Voice [Form Filling/Typing etc] with 97%-100% accuracy.
We can also provide you complete back office support through an offshore center so you can reduce your operational cost with at least 50% or more and that bundles up to a good amount of money.
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