Completed

Test Our Remote Tech Support

This project was successfully completed by timothygraue for $13 USD in a day.

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Completed by:
Project Budget
$10 - $30 USD
Completed In
1 day
Total Bids
2
Project Description

We need you to help us test our remote tech support agents. Our agents get calls from people with all type of tech support issues (viruses, driver problems, system upgrades, network setup, and more). We want you to do a short call into our call center and pretend to be a potential customer with a problem. Come up with a real or potential problem on your computer, call our 800 number, let the agent remote connect and diagnose your PC. Go through the sales process and express an interest to purchase. Go all the way to the transaction page with the agent and then end the call before entering your personal data.

Afterwards, send us a short report/review of the call and agent's name. Most importantly, send us the URL of any websites the agent told you to visit during the sales/signup process.

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