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Team Needed for Customer Order Support 24/7 - repost

This project received 9 bids from talented freelancers with an average bid price of ₹486 INR / hour.

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Employer working
Project Budget
₹400 - ₹750 INR / hour
Total Bids
9
Project Description

Team Needed to Support Website Operations 24/7

Customer Support / Order Management

This is a great PART-TIME opportunity if you have a team of people who speak beautiful English, that can support 24/7 email monitoring and some data entry.

Working online, a team of people will support email monitoring and website data entry operations for a small 2-person company that sells consumer packaged goods to consumers in North America. This team will monitor emails and take action, as needed, based on the contents of the email. Taking action primarily involves logging into websites and placing orders for our customers, then updating our web-based ‘Admin’ systems so we keep an accurate log of the order's history.

Requirements:
- This team will support operations 24 hours a day, 7 days a week. Ideally they operate from at least 2 locations in 2 different time zones, separated by at least 6 hours.
- They must have experience working remotely with each other
- PROFESSIONAL
- 100% Awesome US English - writing and speaking

Responsibilities:
- Monitor Emails for Website Orders
- Place Orders
- Track Orders
- Monitor Emails for Customer Queries and respond accordingly

Finances
- Depending on a lot of things, I’m willing to pay up to $400 monthly

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