iphone service dispatch software
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1. Inbound service call to iphone or Droid.
2. Technician accepts or rejects service call
3. Need online dispatch calendar that syncs with mobile device to track calls and a database to track clients.
4. When a call is entered via mobile device or dispatch calendar through the web it is sent to the appropriate tech by clicking a dispatch now button. The call should be sent to the mobile app and also via sms text.
5. Dispatcher can cancel the assignment of job work order and re assign to another.
6. Tech marks the call complete and the master database and dispatch board are updated as complete. (Refreshed every 30 seconds)
7. Tech can reassign call to a different tech or a different day.
8. Admin can enter new jobs via Iphone and the master dispatch board is updated.
9. Users cannot add new jobs or see the client list.
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