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Customer service portal

This project received 19 bids from talented freelancers with an average bid price of $979 USD.

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Total Bids
19
Project Description

We we have an immediate need for a programmer/developer on a short-term (approx. two weeks) project. There are two main phases to the project:
Phase 1: We are looking to create a private portal to provide our team with access to important documents related to our customer sites. We have approximately 1,000 nationwide sites. Each one has several documents and photos associated with it. The portal will allow our team to quickly access these documents by searching on the site ID number. The portal should also provide our team with the ability to upload new documents.

THIS RFP IS FOR PHASE 1 ONLY. DEPENDING ON OUR EXPERIENCE, WE'D ALSO BE INCLINED TO HIRE THE SAME VENDOR TO HANDLE PHASE 2.

Phase 2: On a daily basis, our team accesses four Web-based applications to service and manage our sites. These four portals are provided by our vendors. Phase 2 involves making these other portals accessible through our portal so that when someone from our team enters a site ID in our portal, the related information from the other portals is accessible.

Our operations manager, who has extensive knowledge of programming and development, will oversee the project.

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