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Email Parser

This project was awarded to mistersoft for $250 USD.

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Project Budget
$30 - $250 USD
Total Bids
9
Project Description

We a utility made that automatically connects to an IMAP email account and parses emails as such:
1) Emails are received at the email address messages @ [url removed, login to view]
2) They are formatted to look like this:
From: someaddress @ [url removed, login to view]
To: messages @ [url removed, login to view]
Subject:New Message
Body: FULL NAME, COMPANY NAME, EMAIL ADDRESS, 4 WORD PROBLEM DESCRIPTION, ISSUE DETAIL, YES/NO (PREVIOUSLY CONTACTED US ABOUT THIS ISSUE)

3) Once received it then resends the email as if it came from the email address in the body of the email to an assigned email address help @ [url removed, login to view]

So for instance it would read the body of the email and then convert the information into a new email. It would send the new email to help @ [url removed, login to view] and then 4 WORD PROBLEM DESCRIPTION would go to the subject line and ISSUE DETAIL into the body of the email.

4) Example of received email:
From: someaddress @ [url removed, login to view]
To: messages @ [url removed, login to view]
Subject:New Message
Body:Josie Smith,Blockbuster,josie @ [url removed, login to view],cannot print,when i try to print the printer does not start up it does not show any lights on it, Yes

It would then resend it as this:
From: josie @ [url removed, login to view]
To: help @ [url removed, login to view]
Subject:cannot print
Body: PreviousIssue, Blockbuster, Josie Smith, When i try to print the printer does not start up it does not show any lights on it.

It would be a requirement that you can have several email parsers running on the same system at once or the ability to process different rules on different email accounts. We would need to be able to change the placements of what is being passed from the incoming email to the outgoing email account and add new fields and remove old ones. Also be able to change the authentication details and email accounts being used. Ideally we don’t want any email client (Outlook, thunderbird etc) running on this machine alongside the account. If you know of software already available and can make the rules to suit the software to achieve the above requests this is fine also, we don’t need you to reinvent the wheel if you can utilize methods that would get the job done quicker.

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