Website Live Chat and Visitor Tracking with Video
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Project Budget$250 - $750 USD
We are looking to use an opensource live chat visitor tracking tool to be able to in real time monitor visitors
activity on our site.
Below is a list of all the features that should be included in the live chat and visitor tracking tool.
What we would like to do is be able to control when the live chat popup appears; either after a certain time they
are on our site or an action taken on our site.
At that point when the live chat popup occurs we would like to stream live video of a rep that
can interact with the customer to give them more information about our product.
An example of this can be seen at
[url removed, login to view]
We may need a flash media server , Red5 or Wowza to stream live video chat.
Tinychat is an example of video chat but the video is not very high quality. We would like high quality live video.
Here is another video chat site [url removed, login to view]
Please respond to this request with "I HAVE THE PERFECT SOLUTION" to be considered
and detail the best route we should go to accomplish this.
Our goal is to track the following metrics on the site:
Search Engine and Referrer Tracker
Search Engines keyword analysis
Entry pages into your site
Countries of origin
Locations of recent visitors
Visitor sessions per day
Returning and first time traffic per day
Daily Traffic - since tracking began
Visitor sessions per month
Returning and first time traffic per month
Traffic per day of the week
Page views per day
Page views per month
Page views per visitor
Page views per visitor per day
Page views per visitor per month
Screen size and color
Details of recent visitors
Bounce Rate per day
Bounce Rate per month
Streaming visitors map
Map of recent visitors
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