Call Center Call Recordings database search
This project received 5 bids from talented freelancers with an average bid price of $174 USD.Get free quotes for a project like this
Project Budget$30-$250 USD
I have a need to simplify the process of searching through archived call recordings. XML files with call details are generated with each recorded call which is stored in WAV format. I need a web application to add to a clients Intranet that will import the XML files generated nightly and index the call details from the XML data to a MySQL database. Once this data is in place a simple user interface for call center managers to search for recorded calls by time, date, caller id name or number, call queue and/or call center agent #. A listing of the calls found in the search would link directly to the call recording stored on a network drive accessible via CIFS, NFS or FTP.
Looking to make some money?
- Set your budget and the timeframe
- Outline your proposal
- Get paid for your work
Hire Freelancers who also bid on this project
Looking for work?
Work on projects like this and make money from home!Sign Up Now
- The New York Times
- Wall Street Journal
- Times Online