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Customer service - repost

This project received 30 bids from talented freelancers with an average bid price of $5 USD / hour.

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Employer working
Project Budget
N/A
Total Bids
30
Project Description

Your responsibilities:

- Evaluate, troubleshoot, and respond to customer inquiries via email on all business days using Gmail and OsTicket
- Make any changes needed to orders and assist customers with order related questions
- Social Media management just for customer service inquiries (facebook and twitter)


Your qualifications:

- Must be available on USA business days
- Excellent verbal and written communication skills in English, including proper spelling and grammar
- Someone who does their job efficiently, independently, consistently, with high attention to detail
- Previous experience in customer service is preferred
- Previous experience with Osticket is preferred
- References or an established reputation on Freelancer

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