Customer Experience Jobs

I want an objective, detailed look at how my company’s customer service actually feels from the user’s side. Your task is to interact with us through our regular public-facing channels, document each touch-point, and produce a concise report that highlights what we do well and where we miss the mark. Here’s what I need from you: • Make several genuine inquiries that a typical customer might raise. • Record response times, note the tone and professionalism of the agent, and track whether the issue is fully resolved. • Summarise your findings in a short executive overview, then back them up with call-outs, screenshots or transcript snippets. • Conclude with clear, actionable recommendations I can hand straight to the support manager. Please out...

I need a dependable person who can work from home and take full ownership of our customer-facing inbox. All interactions happen over email—there is no phone or live chat involved—so your written Romanian must be crisp, friendly and solution-oriented. Here is what the collaboration looks like: • I’ll give you access to a shared mailbox along with our FAQ, templates and escalation rules. • You reply to every new message within 24 hours, adjust templates when a personalised touch is needed, and tag anything outside the playbook for my review. • At the end of each week you send me a brief summary of recurring questions or issues so we can update our knowledge base together. That’s the entire scope. If you enjoy helping people, write clean emai...

I need a reliable partner who can sit in my inbox and keep every customer happy with clear, friendly answers to their general questions. All messages arrive by email, so you will not have to juggle multiple platforms—just focus on writing quick, helpful responses in Bahasa Indonesia (and basic English when needed). You will: • Monitor the shared support address during agreed-upon hours. • Draft accurate, polite replies that reflect our brand voice. • Flag anything outside the “pertanyaan umum” scope—technical issues or order problems—so I can jump in. Consistency and a pleasant tone are the key deliverables. If you’ve handled customer support email before and can keep response times short, let’s talk and get you logged in.

Project Title: WhatsApp Customer Service Agent for Text-Based Support Project Description: I need an experienced WhatsApp customer service agent who can handle incoming and outgoing messages effectively. The role involves responding to customer inquiries through text, primarily dealing with standard customer service queries such as order status, troubleshooting, and follow-up confirmations. A calm, friendly, and professional tone in Bahasa Indonesia is essential. Key Responsibilities: • Respond promptly to messages during agreed shifts. • Handle a variety of customer queries efficiently. • Use our simple CRM system to tag and manage conversations. • Escalate complex issues to the in-house team when necessary. • Provide daily chat transcripts and summaries of...

I’m setting up an online chat channel and need someone who can jump in and professionally resolve customer complaints about our products and services. Your day-to-day focus will be replying to incoming messages in real time, identifying the core issue, and guiding the customer to a satisfactory solution without escalating unless absolutely necessary. Clear, empathetic Indonesian writing is essential; English proficiency is a plus for occasional international queries. I’ll grant you dashboard access to our CRM and template library, but I trust you to adapt the tone when the situation is sensitive. Deliverables: • Timely, well-structured chat responses during the agreed shift hours • Concise internal notes for every conversation so our team can track recurring...

I run three French e-commerce stores (home decor, textiles, outdoor gear) with a dropshipping model and maritime shipping (10-40 day delivery times). I'm looking for someone who solves problems with the tools available, thinks critically before escalating, and doesn't need their hand held for every situation. The role: - Handle customer support emails via Gorgias (tracking issues, returns, cancellations, difficult customers) - Verify orders in Notion (spot anomalies, update statuses) - Process returns and refunds - Make autonomous decisions up to $100 Volume: 4-10 hours/week (EU business hours) Duration:Long-term (6+ months minimum) Requirements: - Fluent English - Problem-solver mindset - you find solutions, not excuses - Comfortable with AI tools (ChatGPT, Canva, etc.) - ...

My long-standing Taobao account has been locked and I can’t get past the current security checks in the app. I still have the registered email and phone number on file, but each time I try to verify, the system stalls and never reaches the final confirmation screen. I need someone fluent in Mandarin and familiar with Taobao’s customer-service workflows who can guide me—step by step—through the official recovery process, speak with Taobao support on my behalf if needed, and make sure the account is fully restored and usable again. You’ll be successful when I can log in from my devices, browse, and place an order without the lockout warning reappearing. Ideally we can handle this over a quick call or chat session, and then follow up until it’s confir...

I want to run a focused initiative that deepens commitment and encourages active participation across all levels of the company, with one clear metric of success: noticeably higher-quality customer service. The conversation must go beyond theory—every idea should translate into practical steps that lift our overall performance. Scope • Facilitate a collaborative session (virtual or on-site) that uncovers the real obstacles to commitment and participation. • Guide the team toward concrete actions that directly improve the customer-facing experience—scripts, response times, empathy tactics, and follow-up flow. • Consolidate the outcomes into a concise action plan that includes timelines, owners, and quick-win milestones. Deliverables 1. Workshop agenda and su...

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I need a dedicated pair of hands to handle “bales chat” duties—promptly replying to every incoming message so potential buyers always feel heard. The sole focus is menjawab pertanyaan pelanggan; you will be answering straightforward inquiries about our products and services without getting into complaint resolution or hard-sell tactics. Most questions relate to informasi produk atau layanan: pricing, sizes, availability, basic specs. I’ll share a short knowledge base and ready-to-use templates; you’re welcome to add a friendly personal tone as long as the facts stay precise. We work mainly through WhatsApp Business, with the occasional Instagram DM routed through Meta Business Suite. Deliverables • Live responses during the agreed shift with a max...

I am seeking a skilled developer to create both an online and physical store for my building materials business. The store will specialize in lumber and wood products, metal and hardware, concrete and masonry, and stucco. Key requirements: - Develop a user-friendly, responsive online store - Design a layout for a physical store that complements the online shopping experience - Integrate inventory management for both platforms - Ensure the design aligns with my existing branding Ideal skills and experience: - Proven expertise in e-commerce development - Experience in designing physical retail layouts - Strong understanding of inventory management systems - Familiarity with integrating online and offline retail experiences I'm looking for a reliable partner who can bring this vision ...

Handling incoming WhatsApp messages from customers is taking up more time than I can spare, so I need a reliable partner who can keep conversations flowing smoothly and professionally. The entire focus is on customer support: answering product questions, resolving minor issues, and making sure each person leaves the chat feeling heard and helped. You’ll be logged into my official WhatsApp Business account during agreed-upon hours, respond in an approachable yet concise tone, and escalate anything unusual or urgent directly to me. A basic command of written Indonesian is essential; courteous English replies are a bonus for occasional international inquiries. Daily activity is light to moderate, but response time must stay under 15 minutes while you’re on shift. At the end of e...

I'm seeking a skilled web developer to create a professional website for my new company, focused on attracting new customers. Key Features: - Contact Forms: Enable potential clients to easily reach out. - Testimonials: Showcase positive feedback to build trust. - Detailed Service Descriptions: Clearly outline what we offer. Ideal Skills and Experience: - Proven experience in developing customer-centric websites. - Strong design skills to ensure a professional look. - Ability to integrate user-friendly contact forms and display testimonials effectively. - SEO knowledge to enhance visibility and attract traffic.

Project Overview I am launching MaterioScape Studio, a curated material experience centre focused on interior/exterior architectural products such as WPC louvres, designer panels, fluted profiles, charcoal sheets, MCM, acoustic fabrics, PU panels, etc. The studio will combine: Material curation Visualization support Moodboard consultancy Premium design experience I need a Retail Operations Consultant to help set up all operational systems, workflows, sales processes, and backend structures required to run this business professionally from day one. What I’m Looking For A consultant experienced in interior materials retail, such as: Tiles / laminates / plywood WPC & ACP Façade materials Decorative panels Hardware / lighting showrooms Modular/interior retail S...

I run a growing Shopify Jewelry store and want an experienced customer-service pro to take full ownership of our email support channel. You’ll be the first and often only point of contact for shoppers, so previous, hands-on work with Shopify’s admin, order management, and return workflows is essential. Core responsibilities • Respond promptly and professionally to all customer inquiries arriving via email • Process returns and refunds directly in the Shopify dashboard, following our policies step-by-step • Monitor and manage incoming reviews, flagging trends and drafting thoughtful replies that protect our brand voice I’ll be tracking performance through three clear metrics: post-interaction customer-satisfaction ratings, average first-response ti...

Customer Support VA | E-commerce | French Market 3 French e-commerce stores (home decor, textiles, outdoor). Dropshipping model, maritime shipping (10-40 days). Role: Handle customer emails via Gorgias + Notion. Volume: 4-10 hours/week (EU business hours). Rate: $4-5/hour. Must-have: - Fluent French (customers are French) - Strong English (internal) - Available long-term (6+ months) - Comfortable with low weekly hours Tasks: - Email support (tracking, returns, cancellations) - Order verification in Notion - Returns processing Geographic preference: Europe, Madagascar, Mauritius. Apply by answering the 4 screening questions below. Instructions: Reply ONLY with answers. No greeting. All answers in French. Q1 - Email client Client écrit: "Commande il y a 8j, tracking ne fo...

I run a women-only beauty salon in Pune and need our team to do more than style hair and apply makeup—we must turn every visit into repeat business. The assignment is to come on-site and train my staff to boost revenue through practical, in-salon promotional strategies. That means teaching them how to greet clients, suggest add-ons, pitch packages at the reception desk, and capture rebooking before the customer walks out. A second goal is morale. I want an engaging programme that introduces incentive schemes, fun team-building activities, and a simple recognition & awards system so achievements are celebrated regularly and publicly. Deliverables: • A short training plan outlining learning objectives, schedule, and materials • Three interactive sessions on sales tech...

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

Incoming WhatsApp inquiries from my customers need prompt, friendly replies right from your own home. I will supply a set of Bahasa-Indonesia message templates; your role is to choose the right template, personalise it when necessary, and hit send within minutes of each message arriving. Day-to-day work will be done through WhatsApp Web or WhatsApp Business, so a stable internet connection and quick typing skills are essential. Whenever a question falls outside the templates, simply flag it for me and leave a short note so I can follow up. Deliverables: • Real-time reply service during the agreed time block • Consistent use of provided templates without altering brand tone • End-of-day chat log summarising handled conversations and any escalations If you communicate clear...

Incoming WhatsApp inquiries from my customers need prompt, friendly replies right from your own home. I will supply a set of Bahasa-Indonesia message templates; your role is to choose the right template, personalise it when necessary, and hit send within minutes of each message arriving. Day-to-day work will be done through WhatsApp Web or WhatsApp Business, so a stable internet connection and quick typing skills are essential. Whenever a question falls outside the templates, simply flag it for me and leave a short note so I can follow up. Deliverables: • Real-time reply service during the agreed time block • Consistent use of provided templates without altering brand tone • End-of-day chat log summarising handled conversations and any escalations If you communicate clear...

I need a dedicated pair of hands to handle “bales chat” duties—promptly replying to every incoming message so potential buyers always feel heard. The sole focus is menjawab pertanyaan pelanggan; you will be answering straightforward inquiries about our products and services without getting into complaint resolution or hard-sell tactics. Most questions relate to informasi produk atau layanan: pricing, sizes, availability, basic specs. I’ll share a short knowledge base and ready-to-use templates; you’re welcome to add a friendly personal tone as long as the facts stay precise. We work mainly through WhatsApp Business, with the occasional Instagram DM routed through Meta Business Suite. Deliverables • Live responses during the agreed shift with a max...

We are looking for a motivated freelance professional to help generate new business opportunities for a growing recruitment agency. Responsibilities: Identify and reach out to potential clients. Generate leads and set appointments. Track outreach and report progress. Requirements: Experience in sales, business development, or lead generation. Strong communication skills and self-motivated. Recruitment experience is a plus but not required. Offer: Flexible freelance work. Performance-based incentives.

DearDonor is a SaaS platform that automates donation receipts, donor management, compliance certificates (80G, 12A, CSR, UC), WhatsApp updates, and financial reporting for NGOs. We are hiring a freelancer who can manage the entire sales funnel — from finding NGOs to fixing demo meetings with founders. Responsibilities: 1. Lead Research - Identify NGOs in India (priority: animal welfare, education, community welfare) - Target NGOs with 10k–100k followers actively raising donations - Find accurate founder/trustee contact details - Maintain a clean lead sheet with statuses 2. Sales Calling - Call NGO founders using our script - Explain DearDonor’s benefits in simple terms - Understand their pain points (manual receipts, compliance issues, data scattered across WhatsApp/Ex...

You’ll be taking over my daily WhatsApp inbox and handling every “balas chat” task that comes in. Each message needs a prompt, friendly response that moves the conversation forward while gathering any missing details through clear, concise pertanyaan klarifikasi. Here’s how I see the flow: as soon as a new chat appears, you greet the sender, confirm you’ve read their request, and ask any clarification questions necessary to pin down exactly what they need. I will provide a short knowledge-base and sample replies; everything else relies on your ability to think on your feet, write in natural Indonesian, and keep the tone professional yet approachable. Success is simple: every chat is answered within the agreed-upon response window, all needed clarificatio...

Job Description: Project Manager – Mystery Audit Operations (Dubai,UAE) Company: • Total Solutions Group (India) • Total Innovation Group (UAE Registration) Location: Saudi Arabia or UAE Employment Type: Full-Time Industry: Audit & Compliance, Customer Experience, Mystery Shopping About Us Total Solutions Group (India) and Total Innovation Group (UAE) are leading providers of operational audits, mystery shopping services, customer experience assessments, and quality compliance evaluations for global organizations. With expanding operations in the Middle East, we are looking for an experienced Project Manager to oversee and execute our mystery audit projects. Position Overview We are seeking a highly organized and proactive Project Manager based in Saudi Arabia or the U...

All incoming customer emails reach a dedicated Gmail inbox and must receive a prompt, friendly reply. The inquiries you will see revolve around two things: order confirmation and delivery status. Using the customer’s order information that I’ll provide, reassure them that their purchase is confirmed, give accurate shipping updates, and close each message with a courteous tone that reflects our brand. You should know how to use chatgpt since we have customers worldwide.

I’m launching a new IT consulting firm and need a sharp sales executive who can hit the ground running on a fixed-fee plus commission arrangement. Your background should already include selling in the IT Consulting space, because you’ll be speaking directly to decision-makers about three core offerings: Managed IT Services, IT Support & Maintenance, and Cybersecurity Solutions. Here’s what success looks like for me: you build a qualified pipeline, move prospects through the funnel, and close new contracts that provide recurring revenue for our young company. To make that happen you’ll lean on strong communication skills, solid technical know-how, and a proven sales record that lets clients feel instantly at ease. Compensation combines an upfront fee for your d...

You will be the first point of contact for every guest who walks through our doors or reaches us online. I need each interaction to feel welcoming, efficient, and—most importantly—focused on solving the customer’s immediate needs. In practice that means: • Greeting guests promptly with a friendly, professional tone. • Handling cash or card transactions accurately and keeping the line moving. • Guiding customers through their questions about product pricing and current discounts—the topic we’re asked about most. Speed matters, but clarity matters more. If a customer doesn’t understand our price structure or latest promotion, you’ll explain it in plain language and confirm they’re satisfied before closing the conversation...

I need a mystery auditor who can discreetly visit the Visa Application Center in Baku posing as an ordinary applicant. The prime objective is to scrutinise the centre’s operational processes from the moment you enter until you leave. While you may observe staff courtesy, queue flow, and other customer-facing elements, your core attention should stay on how closely every step follows the documented standard operating procedures and service standards. During the visit, please capture unobtrusive video evidence whenever feasible—think short clips that substantiate critical moments such as application receipt, biometric collection, or security checks. The Visa Centre must not suspect you are auditing, so situational awareness is essential. After the visit, complete the audit temp...

I need help keeping our WhatsApp inbox clear and our customers satisfied. The core of the role is simple: jump into incoming chats, use the quick-reply templates I provide, and make sure every question gets a friendly, accurate answer. During regular office hours you’ll be the first line of response; outside those hours I’ll only tap you in occasionally when volumes spike or I’m travelling. My current workflow is already organised—labels, canned responses, and a short FAQ are ready to go—so you can start almost immediately. I’ll grant you access to our dedicated WhatsApp Business account through the web dashboard and walk you through tone, brand voice, and the small set of scenarios that need escalation back to me. Deliverables • Consistently clea...

I’m about to launch a small personal venture and need a reliable pair of hands to keep my customers feeling heard. Your core task is simple yet crucial: sit at the digital front desk and reply to every incoming message—whether it lands in WhatsApp, Instagram, or Tokopedia chat—using friendly, accurate Bahasa Indonesia. Clear product details, price confirmations, stock checks, and shipping estimates should flow back to the customer within minutes, not hours. Because I’m growing this brand from scratch, I’m especially interested in working with someone who has walked the same path. When you submit your bid, tell me how you once started a business of your own and the customer-service lessons you picked up along the way; that experience will help you anticipate m...

My agency builds AI-powered receptionists and chatbots that free up front-desk staff and improve customer experience. I already have a concise, tested script; what I need now is a skilled cold-caller (or team) who can put that script to work, reach decision-makers at medium-sized businesses, and get demos onto my calendar. The assignment centres on appointment setting rather than direct sales, so success is measured by qualified meetings booked. I’ll provide: • the script in PDF and Google Doc formats • a brief on our value proposition, pricing, and typical objections • a shared calendar link for live scheduling You’ll handle: • outbound calls during agreed-upon business hours • quick tweaks to the script when real-world feedback suggests improvements...

I need an extra pair of hands to stay on top of incoming Telegram messages. Your sole focus will be replying quickly and accurately, giving the information prospects ask for so we can turn those chats into real revenue. You will receive a short knowledge-base and ready-made answers; your job is to adapt them to each question so the conversation feels natural, never canned. All communication happens on my main Telegram account—no other platforms or tools are involved. If you can keep response times low, maintain a friendly tone, and make sure every visitor leaves the chat with the details they need to take the next step, let’s get started.

I need an extra pair of hands to stay on top of incoming Telegram messages. Your sole focus will be replying quickly and accurately, giving the information prospects ask for so we can turn those chats into real revenue. You will receive a short knowledge-base and ready-made answers; your job is to adapt them to each question so the conversation feels natural, never canned. All communication happens on my main Telegram account—no other platforms or tools are involved. If you can keep response times low, maintain a friendly tone, and make sure every visitor leaves the chat with the details they need to take the next step, let’s get started.

I need a diligent assistant who can handle all incoming Shopee messages for my store—primarily product-related questions and any reviews or feedback that come in after purchase. Timely, friendly replies are crucial to keeping our chat response rate green and our customer satisfaction high. Because I don’t yet have a formal script, part of your first task will be to help me craft concise, brand-appropriate reply templates for common product inquiries as well as polite, solution-oriented responses for both positive and critical reviews. Once those templates are approved, you’ll use them (and adapt them when necessary) to answer customers throughout the day. Deliverables: • Draft a reusable set of reply templates covering product questions and feedback scenarios. &b...

I run a renovation firm that delivers full interior make-overs for multi-family residential buildings, and I’m ready to scale. I need a driven B2B seller who already knows how to speak the language of property managers and building owners, understands their pain points around tenant turnover, and can convert those conversations into signed renovation contracts. You’ll own the outreach—phone, email, LinkedIn, on-site visits—whatever reliably puts you in front of decision-makers. I’ll supply case studies, pricing guidelines, and a dedicated estimator so you can quote fast. All activity must be logged in my HubSpot CRM with a concise weekly pipeline update. Deliverables • 10 qualified appointments with property managers of 50-plus-unit buildings in the fir...

I run a small online venture and need someone who can step in as my voice on WhatsApp. Your only focus will be replying to every incoming message promptly, using a polite and friendly tone that makes people feel welcome. No selling, no cold outreach—just genuine, courteous conversation that answers questions, confirms orders, and keeps the dialogue warm. You’ll receive access to my dedicated WhatsApp Business account, a brief FAQ, and guidelines on brand personality. From there, simply monitor the chat during the agreed-upon hours, respond in Bahasa Indonesia, and keep each interaction smooth and positive. I’ll review the chat history at day’s end to ensure everything stays on-brand; otherwise you handle the rest. If you’re comfortable chatting on WhatsApp, ...

I run customer support through WhatsApp and want every chat to receive an instant, helpful response even when my team is offline. Your task is to create and set up an automated reply system that: • Greets new contacts, states our service hours, and lets them know when they can expect a human follow-up. • Answers the most common questions about our services in clear, friendly Bahasa Indonesia. • Routes special requests to the right live-agent queue or prompts the sender for more details, keeping the conversation organized for us to pick up later. I will share our FAQ list, brand tone guidelines, and existing WhatsApp Business account access. You handle copy-writing the messages, configuring Quick Replies, Greeting & Away Messages, and testing the flow so it fires co...

Handling incoming WhatsApp messages from customers is taking up more time than I can spare, so I need a reliable partner who can keep conversations flowing smoothly and professionally. The entire focus is on customer support: answering product questions, resolving minor issues, and making sure each person leaves the chat feeling heard and helped. You’ll be logged into my official WhatsApp Business account during agreed-upon hours, respond in an approachable yet concise tone, and escalate anything unusual or urgent directly to me. A basic command of written Indonesian is essential; courteous English replies are a bonus for occasional international inquiries. Daily activity is light to moderate, but response time must stay under 15 minutes while you’re on shift. At the end of e...

We are looking for a confident, energetic and well-spoken Field Sales Executive to represent Perfumes at our retail stalls in Delhi. This is an 8-day assignment, ideal for someone experienced in retail, fragrances, or lifestyle products, who can drive sales and deliver a premium customer experience. Key Responsibilities • Greet and assist walk-in customers at the Khuloud stall • Explain perfume notes, longevity, offers & brand story in a simple way • Demonstrate tester perfumes and guide customers in discovering their preferred scents • Convert footfall into sales through good communication • Manage stall operations: display arrangement, testers, stock tracking • Process orders through QR/UPI payments • Maintain cleanliness and premium look of...

I’m looking for someone who can jump into my live-chat inbox, pick up incoming product questions, and answer them clearly and accurately in real time. Your main task is simple: when a visitor asks about sizing, materials, features, or availability, you reply on the spot and make sure they leave with the information they need. I already have reference sheets and links for every item we carry, so you won’t be guessing—you’ll be turning that data into friendly, conversational replies. Please be comfortable typing in fluent, polite Bahasa Indonesia (occasional short English phrases are helpful) and able to stay online during the agreed shift window. I’ll track response times, so consistency matters just as much as accuracy. Deliverable: daily chat logs ex...

I run a small but growing presence on Telegram and the incoming messages now outpace the time I have to answer them. Your sole focus will be membalas chat di aplikasi Telegram and, in particular, menjawab pertanyaan pelanggan that arrive in our private channel. I am not interested in jawaban otomatis; every reply must be crafted menggunakan ketik secara manual so users feel a genuine, personal interaction. What the work looks like • Stay logged in during the agreed-upon hours, monitoring new messages as they come in • Respond politely and informatively within a reasonable time window (ideally a few minutes) • Note anything you cannot answer so I can supply guidance or an FAQ update A good command of written Indonesian, patience, and a friendly tone are essential. E...

I’m looking for someone who can jump into my live-chat inbox, pick up incoming product questions, and answer them clearly and accurately in real time. Your main task is simple: when a visitor asks about sizing, materials, features, or availability, you reply on the spot and make sure they leave with the information they need. I already have reference sheets and links for every item we carry, so you won’t be guessing—you’ll be turning that data into friendly, conversational replies. Please be comfortable typing in fluent, polite Bahasa Indonesia (occasional short English phrases are helpful) and able to stay online during the agreed shift window. I’ll track response times, so consistency matters just as much as accuracy. Deliverable: daily chat logs ex...

Hi, I need you to set up FOUR separate menus inside Toast. Please read the full instructions carefully before you begin. I will handle pricing — you only need to set up the structure, categories, and item placement. ⸻ MENU #1 — ONLINE LUNCH MENU Purpose: Customers ordering lunch online (11am–3pm) Requirements: • This menu should ONLY show from 11:00 AM – 3:00 PM • Create ONE clean category called Lunch Specials • Put ALL lunch items inside this single category • Every lunch item must include the word “Lunch” in the item name • Lunch items should NOT appear in the À La Carte menu • Make sure mobile view is clean (Toast mobile does NOT support tabs) ⸻ MENU #2 — ONLINE À LA CARTE MENU Purpose:...

I need an Android specialist to unravel two stubborn technical glitches that only appear on mobile: 1) Instagram shows every conversation except one—yet the same chat is perfectly intact when I open Instagram in a browser. 2) WhatsApp reports that my backup is fine, but some older voice note from that backup is “missing from internal storage.” I’m looking for a clear diagnosis of why each issue occurs and a practical, repeat-able fix I can apply on my device and share with friends if it happens again. A concise report or step-by-step walkthrough is ideal; a brief remote session is fine if needed for verification. Once your solution restores the disappearing chat and surfaces the hidden voice notes, the job is done.

I’m looking for someone who can jump into my live-chat inbox, pick up incoming product questions, and answer them clearly and accurately in real time. Your main task is simple: when a visitor asks about sizing, materials, features, or availability, you reply on the spot and make sure they leave with the information they need. I already have reference sheets and links for every item we carry, so you won’t be guessing—you’ll be turning that data into friendly, conversational replies. Please be comfortable typing in fluent, polite Bahasa Indonesia (occasional short English phrases are helpful) and able to stay online during the agreed shift window. I’ll track response times, so consistency matters just as much as accuracy. Deliverable: daily chat logs ex...

I’m building a concise training module to sharpen the customer-facing skills of entry-level food-and-beverage staff who welcome guests, take orders, and serve dishes or drinks. The heart of the program is customer service, with a laser focus on the taking-orders-and-serving stage and, above all, on effective communication with guests. The content needs to walk young professionals through every interaction point—from greeting the table and confirming menu choices to handling special requests—while weaving in product knowledge, grooming standards, and correct use of chinaware and glassware. I’d like each section to blend clear theory with practical exercises so that learners can immediately apply what they’ve practised on the floor. Deliverables I’ll...

I want to craft a genuine “girlfriend experience” that happens in person and centres on a soothing activity—ideally a spa day, a quiet stretch of beach, or a seamless blend of both. The goal is a single, memorable outing that lets us switch off, reconnect, and simply enjoy being pampered together. Here’s what I need from you: source two or three relaxation-focused options in my city (I’ll share the location privately), confirm availability and pricing, secure any required reservations, and wrap it all into a clear plan I can follow on the day. If you can weave in small romantic touches—rose petals in the treatment room, a sunset picnic setup, or a personalised playlist—that personal flair will be a bonus. Please provide a concise itinerary with c...

I run an online business and need someone who can professionally handle all incoming customer chats from home. Your main task is to respond promptly, answer questions clearly, and keep every conversation friendly and solution-oriented so our buyers feel valued and informed. I am looking for a freelance professional who: • Works entirely online from a stable internet connection. • Can type quickly and accurately in Bahasa Indonesia (English is a plus). • Maintains a calm, helpful tone even when facing repetitive or difficult queries. • Keeps simple logs of common issues and flags anything that needs my direct attention. Typical volume is moderate—expect bursts during promotions—so good time management is essential. If you have prior experience in live...

I run an online business and need someone who can professionally handle all incoming customer chats from home. Your main task is to respond promptly, answer questions clearly, and keep every conversation friendly and solution-oriented so our buyers feel valued and informed. I am looking for a freelance professional who: • Works entirely online from a stable internet connection. • Can type quickly and accurately in Bahasa Indonesia (English is a plus). • Maintains a calm, helpful tone even when facing repetitive or difficult queries. • Keeps simple logs of common issues and flags anything that needs my direct attention. Typical volume is moderate—expect bursts during promotions—so good time management is essential. If you have prior experience in live...