Customer Support Jobs

I'm looking for a virtual assistant to help with various tasks including market research, collecting YouTuber data (channel names, subscriber counts, contact details), and other small ad-hoc tasks. This is entry-level work, so I'm happy to hire someone new to Freelancer who is reliable and eager to learn. Tasks will include: - Researching YouTube channels and collecting data - General market research - Other small administrative tasks as needed Requirements: - Good English communication - Attention to detail - Willingness to learn Please share any relevant experience and your expected hourly rate. New freelancers are encouraged to apply

My inbox, calendar, and spreadsheets have outgrown the hours in my day, so I’m adding a virtual assistant who can keep them organised and up-to-date without constant supervision. The core of the role is straightforward: • Email management – filter, label, and draft replies so only priority messages land on my desk each morning. • Calendar scheduling – coordinate meetings across time zones, confirm attendance, and prevent double-bookings. • Data entry – log information accurately into Google Sheets or Excel as it arrives, ensuring documents stay current. Because most of our interaction happens through chat and video, fluent English—both spoken and written—is essential. Clear, proactive communication matters more to me than years of ex...

I'm looking for an experienced Zenoti consultant to review and rebuild our setup and train our team. We're a two-location day spa in Ohio. We went live on Zenoti in June 2026, but much of the system isn't set up correctly or isn't being used, so we'd like to start fresh. This is a short-term project, estimated at 4-6 weeks. Remote work is fine. On-site visits are a plus. Scope of work: - Review our current setup and rebuild it correctly: services, pricing, durations, rooms/equipment, user roles and permissions across both locations - Appointment scheduling, provider schedules, online booking, and automated reminders - Front desk and checkout: POS workflows, payments, refunds, end-of-day closeout, cash drawer reconciliation - Memberships, packages, gift cards, and...

Looking for an Expert to Reinstate My Suspended TikTok Shop Account My TikTok Shop account was suspended/deactivated around 2–3 months ago due to a high Invalid Tracking Rate (ITR), which I believe was flagged incorrectly. All tracking numbers uploaded to my orders were valid, and I provided supporting evidence and proof to TikTok at the time. Unfortunately, my appeal was unsuccessful, and I eventually gave up trying to resolve the issue. I’m now looking to hire someone with proven experience in TikTok Shop account reinstatement and seller policy appeals who can review my case, identify the best way forward, and help me get my account reinstated. What I’m looking for: * Experience handling TikTok Shop suspensions and deactivations. * Knowledge of Invalid Tracking Rate...

Life Skills Lab is looking for a proactive, organized, and dependable Virtual Assistant to help with daily administrative tasks, online coordination, and general business support. Responsibilities Manage emails, messages, and online communications. Organize schedules, appointments, and task lists. Assist with research, data entry, and document preparation. Help manage online content and social media tasks, when required. Maintain records, spreadsheets, and digital files. Support ongoing projects and other administrative activities. Requirements Good written and verbal communication skills. Strong organizational and time-management skills. Basic knowledge of Google Workspace, Microsoft Office, and online tools. Reliable internet connection and attention to detail. Ability to wo...

My Instagram account was suddenly disabled for “violation of terms,” yet the platform never clarified what rule I supposedly broke. I have already filed an appeal through the standard form, but it was rejected without explanation. I need someone who knows Instagram’s internal review pathways, the right wording for secondary appeals, and the supporting documentation that tends to secure reinstatement. If you have successfully restored accounts after a terms-violation shutdown—especially when Instagram provides no specific reason—your expertise is exactly what I’m after. Deliverables • Draft and submit a persuasive, policy-aligned appeal (or series of appeals). • Provide any additional evidence templates or affidavit text if required. &...

I need help with QuickBooks Online. My invoices are not generating as PDFs, and I'm unable to follow QuickBooks instructions to locate the invoices. Requirements: - Expertise in QuickBooks Online - Familiarity with PDF generation issues - Ability to guide through troubleshooting steps

My personal Instagram profile was suddenly disabled for “violation of Instagram’s terms.” The notice only states that I allegedly breached the Community Guidelines, yet it offers no detail on which specific rule or piece of content triggered the shutdown. I have never received prior warnings, so I need a specialist who knows Meta’s internal appeal pathways and can push for a swift, positive resolution. What I need you to do • Review any correspondence I’ve received from Instagram and pinpoint potential guideline triggers. • Draft or refine a persuasive appeal that aligns with Community Guidelines language and Meta’s support policies. • Submit the appeal through the correct channels (Support Inbox, Facebook Business Suite, or direct ...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need a friendly, articulate helper who can handle day-to-day conversations with my clients and keep me in the loop. No deep technical background is necessary; what matters is your ability to speak clearly, listen attentively, and relay information accurately. Your core focus will be client interaction. You’ll answer basic questions, schedule quick follow-ups, and summarize each conversation so I can act on it without digging through long threads. If a client’s request drifts into areas you’re unsure about, simply note it and pass it along—there’s no expectation that you solve technical issues yourself. To make sure we’re the right fit, please send a short, detailed project proposal outlining how you’d structure client calls or emails, the tools...

Join our dynamic team as an Expert Bilingual Operations Assistant, providing fractional, on-demand support for our thriving tutoring and residential cleaning businesses. We are seeking a professional fluent in both English and Spanish to sit at the center of our day-to-day operations. Your voice and written replies will be the first thing our customers, field technicians, and leadership team hear or read, so phonetic clarity and professionalism are non-negotiable. Here’s what the work looks like in practice: • Live Phone Support: Answer and triage incoming calls, resolving straightforward customer inquiries yourself and escalating complex operational problems to the right internal contact. • Real-time SMS Responses: Keep conversations moving smoothly across our text queues,...

Client Communication Specialist About the Role We are looking for a reliable, professional, and friendly Client Communication Specialist to help manage communication with clients and business partners in the United States, Canada, the United Kingdom, and European countries, including Germany, France, and Spain. The ideal candidate has excellent English communication skills, a professional attitude, and the ability to build positive relationships with clients from different backgrounds. We are looking for someone interested in a long-term working relationship. Responsibilities Communicate professionally with clients and business partners. Respond to client inquiries clearly, politely, and promptly. Maintain positive and professional client relationships. Help ensure smooth communica...

Looking for Back-Office Opportunities in Australia’s Glass/Glass Toughening Industry (India-Based) I am seeking back-office, administrative, or operational support work from companies based in Australia within the glass manufacturing, processing, or glass toughening industries. I am offering a monthly recurring commission based on the invoicing value of every project to anyone who successfully connects me with genuine clients and secures the contract. What I Offer: • Industry Focus: Glass fabrication, toughening plants, glazing, and glass manufacturing sectors. • Services: Comprehensive back-office support, data management, invoicing, customer support, and administrative operations. • Location: Remote support managed efficiently from India. Partner Benefits: • Con...

I operate two self-service laundromat that needs reliable in-store coverage on a regular schedule. Your core responsibilities will be: • Washing and neatly folding drop-off laundry orders • Keeping all washers, dryers, and folding tables wiped down, lint-free, and in proper working order • Offering friendly, prompt customer service—from answering machine questions to helping guests with payment kiosks Success in this role hinges on a sharp eye for detail, clear and courteous communication, and solid time-management so cycles finish on schedule. A bilingual attendant is a strong plus, as our customer base is diverse. If you enjoy being a strong team member, keeping a space spotless, and making customers feel welcome, I’d like to hear how you can k...

Здравствуйте! Ищу ответственного человека, находящегося в России, который сможет помочь мне заказать и оплатить еду для моего родственника в городе Воронеж. В данный момент я нахожусь за границей, и из-за текущей политической ситуации и ограничений международных платежей у меня нет возможности воспользоваться привычными способами оплаты в России. Что необходимо сделать: Позвонить в ресторан «Стрекоза» по телефону +7 473 235-55-99. Адрес ресторана: Россия, Воронеж, ул. Плехановская, 53, 394030. Уточнить наличие и стоимость следующих продуктов: Пицца с сыром (сырная пицца). Бутылка томатного сока. Оформить заказ для моего родственника и согласовать доставку или получение заказа. Оплатить заказ удобным для вас способом после согласования общей стоимости со мной. Подтвер...

General Virtual Assistance Data Entry and Spreadsheet Management Email and Administrative Support Order Tracking and Purchasing Assistance Supplier Coordination and Follow-ups Non-Voice Customer Support Social Media Content Assistance File Organization and Document Management

We need an experienced, senior-level cold caller who can devote full-time hours to driving new business for my UK company. Your sole focus will be to contact decision-makers inside UK recruitment agencies and turn those conversations into qualified sales meetings for our team. You will step into a ready-made environment: I supply the cloud dialer, target-market insights and ongoing coaching. What I’m counting on you to bring is flawless communication, a proven track record in B2B outreach and the confidence to own the phone from day one. Success in this role is simple to measure - if the diary is filling with well-qualified appointments, we’re winning. To keep us aligned, I’ll expect: • Daily call activity and outcome reports • Consistently met or exceeded ...

I’m looking for a reliable administrative assistant who can take daily operational work off my plate so I can focus on growth activities. The core of the role is straightforward: keep my inbox under control, enter data accurately, and make sure meetings are set up without clashes or surprises. Most of our documents and spreadsheets live in Microsoft Office, while shared files and collaboration happen in Google Workspace, so solid proficiency with both is essential. We’ll keep in touch primarily through instant messaging for quick questions and status updates; if you’re comfortable firing off a concise chat and jumping straight to the point, we’ll get along well. Typical duties you’ll handle: • Clean, categorize, and enter data into Excel/Sheets with z...

I run a small online business and need a reliable hand to keep my customers happy by answering their emails promptly and professionally. All communication is text-based—no phone calls or live chat—so strong written English and a friendly tone are essential. You’ll log into my shared inbox from your own device, read each inquiry, and send a clear, helpful reply that follows the simple guidelines I’ll provide. Typical questions involve order status, basic product details, or refund requests; nothing highly technical. Whenever an issue falls outside the script, you’ll flag it for me rather than guessing. Turnaround time is important: I aim for responses within a few business hours during my local working day. A brief end-of-day note summarising any flagged m...

What you are joining: ISFY is building the Uber of sales. Our software matches people who want to sell with US brands that need sales. Brands connect their abandoned carts and warm shoppers to our platform, and the platform routes them to independent reps who call, help the shopper and close the sale. This is an early-stage startup. You will be one of the first reps on a new marketplace for remote selling: you choose your hours, work from home, sell for well-known US brands in e-commerce, skincare and beauty, health and wellbeing, and telehealth, and get paid on every sale you close. Early reps help shape the product and get first access to new brands as we grow. About the role ISFY helps US ecommerce brands recover sales. Every day, shoppers start an order online, add the product to the...

I need a complete first-time setup of Zoho CRM and Zoho Contracts for a very small team of five to seven people. The core pieces are straightforward: get Lead Management, Sales Tracking, and Customer Support modules ready for daily use; wire the system to our existing email service and project-management tool; then move our current customer and deal lists into Zoho without losing a single field. Here is what I expect when we are done: • Zoho CRM configured with custom stages and fields that reflect our simple sales cycle, plus a support ticket workflow that will let the team log, escalate, and close issues from inside the system. • Zoho Contracts activated and connected so we can generate, send, and track agreements straight from the CRM record. • Two integrations worki...

GoHighLevel Expert and Live SaaS Demo Specialist (On Camera, Fluent English) About us: Done-for-you business system for online language teachers and schools. It runs enrollment, scheduling, billing, student progress tracking, marketing, and extra income streams in one place. We are launching and need the person who shows it to teachers and helps them get started. The role: You will run live demos for language teachers, answer their questions, close sales, and then set up their accounts in GoHighLevel. You report directly to the founder. What you will do: • Run live video demos of our GoHighLevel snapshot and walk teachers through the features. • Handle questions and objections and close the sale. • Onboard new customers: set up their account and give a short walkthrough. &bu...

I’m looking for a confident phone-based customer support executive who can converse fluently in Hindi and handle day-to-day general customer service calls. Your main responsibility will be to pick up inbound calls, resolve routine queries on the spot, and log concise notes in our CRM so the rest of the team always has up-to-date information. Because every interaction happens live on the phone, clear diction, a calm tone, and the ability to think on your feet are essential. Previous experience in a similar general customer service role will help you succeed from day one. While Hindi is the core requirement, being able to switch to English, Spanish, or French when needed would certainly be welcomed and will make you stand out. You’ll be working during regular business hours (IS...

We are seeking a reliable Virtual Assistant to assist Time Realty Group with candidate communication and initial interviews during a recruitment campaign lasting approximately one month. The ideal freelancer will have strong communication skills, a professional approach, and the ability to answer applicant questions, conduct initial interviews, schedule follow-ups, and keep our management team informed. This is a remote freelance project, with the possibility of being contacted for future recruitment assignments. Scope of Work - Answer candidate questions about job openings and the application process. - Respond to recruitment emails and messages professionally. - Conduct initial phone or online interviews using company-provided questions. - Schedule interviews and send candidate remin...

I’m looking for a reliable virtual assistant who can jump straight into my daily real-estate workflow. Your focus will be keep listings accurate in the MLS, preparing straightforward legal documents, and making sure every client email or phone call is answered promptly and professionally. Also you should be proficient with ai.

I'm seeking an assistant to cold call leads to schedule follow-up meetings and appointments. Requirements: - Use provided guidelines to make calls - Schedule follow-up meetings with potential clients Ideal Skills: - Experience in cold calling - Strong communication and persuasion skills - Ability to work independently and manage call lists

****We will check all the proposals excepts for written by AI. Don't hurry to apply fast, please read and check twice before applying.**** I’m expanding my customer-facing team and need a sharp communicator based in Latin America who can represent us confidently during calls, video meetings, and emails. The core of the position is client communication: you will be the first voice our customers hear, guiding them through questions, updates, and follow-ups. Because our clients operate in both English and Spanish, fluency in both languages is non-negotiable. Clear pronunciation, a warm tone, and the ability to switch effortlessly between languages will set you up for success. Beyond language, I value someone who is naturally curious, passionate about helping people, and dedicated...

I need more than ten fresh Google accounts created and fully activated. Once they are live, each one has to be tweaked with the application-specific settings I’ll provide so they plug straight into my software without any extra work on my side. What I’ll give you • A list of the account names and recovery details • A clear checklist of the exact in-app settings to enable What I need back • Login credentials for every account • Confirmation that each account passes Google’s standard verification and that my requested settings are in place • A simple spreadsheet summarising the above so I can import the data quickly Speed and accuracy are essential; if you’ve handled bulk Google setups before, this should be straightforward....

I’m setting up a new international support startup and need reliable residents on the ground in Western Europe, Eastern Europe, and North America and South America. Your core task will be local delivery coordination—receiving items, arranging last-mile hand-offs, and keeping real-time status updates flowing back to our central team. Because you already live where our customers are, you can move faster and avoid the customs delays a remote team would face. Alongside delivery, many of our clients arrive from abroad and count on us for relocation support. When assignments come in, you would step in to: • Find suitable short- and long-term accommodation • Guide newcomers through registration, visas, and other paperwork • Offer practical settling-in help such as...

King’s Equity Partners LLC seeks a dependable, experienced virtual assistant for approximately 20 hours per week during agreed U.S. calling hours. We are seeking a long-term working relationship, beginning with screening and a separately agreed paid trial. RESPONSIBILITIES • Make outbound calls regarding possible surplus proceeds from tax sales and foreclosures. • Locate and verify property owners, claimants, relatives and heirs. • Explain the public-record reason for contact, qualify interest and professionally handle basic objections. • Follow up consistently and maintain accurate CRM notes and dispositions. • Schedule appointments and warm-transfer or hand qualified prospects to management. • Assist with contract follow-up. • Follow KEP scripts...

My inbox has become the frontline of my business conversations and I need a reliable pair of hands to keep every message moving. The main focus is email management—specifically writing and sending thoughtful, accurate replies. Here’s what you’ll handle day-to-day: • Customer inquiries: reply with clear answers, a friendly tone, and any next-step instructions. • Internal communications: respond on my behalf to team questions so projects never stall. • Newsletter & marketing emails: answer follow-ups, manage outreach questions, and keep subscribers engaged. I’ll funnel all messages to you through a shared mailbox, and you’ll draft or send final responses within the turnaround window we agree on. If you spot ways to improve labeling...

I’ve just launched an AI-powered real-estate app and need an organised, intermediate-level virtual assistant who can keep our day-to-day workflow on track during office hours, 9 am – 5 pm MST. Your first focus will be producing image-slideshow property tours inside the app. The process is largely drag-and-drop—no video editing or specialist software required—yet a good visual sense and attention to detail are essential so each tour feels polished and on brand. Second, I’ll rely on you to maintain an active social presence. Expect to draft captions, schedule posts, and engage with comments on the major platforms we decide to prioritise for each campaign. Familiarity with basic content tools (e.g., Canva, Buffer, Meta Business Suite) and AI tools like ChatGPT ...

I need a complete WhatsApp Business automation that lets my bakery handle three things smoothly inside one chat flow: customers should be able to place orders, receive occasional promotional broadcasts, and ask quick support questions without waiting for a human on standby. Flow requirements • Ordering happens through preset menus and options. A customer taps “Cakes”, sees the flavours with prices, chooses size, quantity, delivery or pickup, and confirms. No free-text parsing—just clean button selections that eliminate typing errors. • Every menu item must appear with a thumbnail image so shoppers can see what they’re buying before they confirm. • After checkout, the bot should summarise the cart, capture name, phone, preferred collection tim...

I need a detail-oriented virtual assistant who is legally based in Canada to keep our small team running smoothly. Your core focus will be light administrative work and prompt email-based customer service. On the admin side, you will update spreadsheets, complete accurate data entry, and triage a shared inbox—flagging priority messages, drafting quick replies, and filing everything logically. For email customer support, you will monitor a second inbox dedicated to clients, answer routine questions with a friendly tone, escalate complex issues to me, and keep response times under two business hours. We already work with Google Workspace, Excel, and a simple ticketing plug-in for Gmail, so confidence with those tools is essential. Familiarity with any CRM is a welcome bonus, thou...

I run an online talk-show for my newspaper’s Facebook page and YouTube channel and I’m ready to hand the microphone to someone who can both host and record upcoming episodes. Each session features invited guests who speak on politics and literature, so you’ll need the curiosity to dig into policy debates one moment and the literary craft the next—all while keeping the chat casual and conversational. Here’s how I picture the workflow. You’ll connect with our guest remotely (I usually schedule through Zoom or StreamYard, but I’m open to other reliable platforms). Once live, you handle the full conversation—from ice-breaking and guiding questions to smooth wrap-ups—without sounding scripted. Clear video and crisp audio are essential, so y...

I need a dependable virtual assistant based in the United States to lighten my daily load and let me focus on core work that drives revenue. The overarching goal is simple: boost my personal productivity without adding layers of process or bureaucracy. Most of our collaboration will happen through messaging apps—Slack or a similar real-time channel—because I move quickly and like instant feedback loops. Phone or email can back us up when needed, but chat will be our primary line of communication. Core duties will vary from week to week. Typical assignments may include triaging my inbox, coordinating calendars, and digging up quick research to support ongoing projects, yet I deliberately keep the scope flexible so we can adapt to whatever pops up. If you are proactive, organiz...

I’m looking for a reliable freelancer who can handle two connected tasks: performing data-driven analysis on our incoming datasets and providing live chat support to our users while those insights are being actioned. On the data side, you’ll receive raw CSV exports from our platform. Your job is to clean, organise, and analyse them so I can quickly spot trends and make decisions. Strong spreadsheet skills (Excel or Google Sheets with pivot tables, lookups, and basic visualisations) are essential, and familiarity with lightweight BI tools is a plus. While the data crunches, you’ll also sit on our chat queue to answer customer questions, route issues to the right teammate, and log recurring pain-points you notice. Clear written English, a calm tone, and the ability to jug...

We are looking for a reliable, organised and motivated remote assistant to join our team and provide ongoing customer support and e-commerce assistance for an Australian business. Responsibilities * Respond to customer enquiries via WhatsApp and social media * Monitor and manage customer messages * Assist with online orders, returns and general customer enquiries * Manage Facebook/Instagram content and messages * Assist with eBay and website-related tasks * Post promotions and product updates * Perform basic administrative and data-entry tasks * Follow up with customers when required * Learn our products and provide accurate information * Escalate technical or specialised enquiries when necessary Requirements * Excellent written English and good spoken English * Previous customer servi...

US-BASED Sales Closer — AI for Medical & Dental Practices ** MANDATORY: Applicants MUST currently reside in the United States. Applicants outside the US will not be considered.** ## About the Role Medarix uses AI to help medical and dental practices recover revenue lost through denied or underpaid insurance claims. We’re looking for an experienced Sales Closer who can handle sales conversations with potential clients and close deals. ## Responsibilities - Handle sales conversations with medical and dental practices. - Explain Medarix’s AI solution. - Address objections and guide prospects through the sales process. - Close deals professionally. ## Requirements - **Must currently live in the United States. This is mandatory.** - Clear and fluent English communica...

**About the Role** We’re looking for motivated candidates with clear English communication skills to reach out to US business owners and book qualified meetings for our sales team. Acronix helps businesses improve efficiency through AI automation, including lead follow-ups, calls, and repetitive back-office tasks. **Responsibilities** - Contact business owners and decision-makers. - Introduce Acronix’s AI solutions. - Identify potential prospects and book qualified meetings. - Communicate professionally with prospects. **Requirements** - Clear and fluent conversational English. - Availability during US business hours. - Reliable internet, a laptop, and a headset. - Previous sales experience is a plus, but not required. - Comfortable with commission-only compensation. **Com...

I run a busy WhatsApp Business number and can’t keep up with all the incoming messages. Most of them are straightforward: people ask basic questions about our products, current deals, or how to place an order. I need you to step in as the dedicated chat admin, reply promptly, and keep every conversation friendly, clear, and conversion-focused. Your first task will be to craft a concise reply script we can both rely on. The script should cover: • common product or service questions • introductory and follow-up sales prompts for our ongoing promotions • polite closing lines that encourage next steps or gather contact details Once the script is approved, you’ll handle the day-to-day WhatsApp inbox. I expect messages to be answered quickly during the agreed wor...

I am looking to hire a telecaller based in Mumbai, specifically in the Lower Parel area, for in-person calling tasks. The telecaller should have excellent communication skills and experience in sales or customer engagement. This is a one-time project focused on testing the effectiveness of the telecalling process.

I’m a recruiter based in Finland and my hiring pipeline into the U.S. is expanding fast. To keep everything running smoothly I need a virtual assistant who is physically located in the United States and is known for outstanding communication skills. We will collaborate primarily through email and instant messaging, so clarity, speed and a friendly tone are essential. Your day-to-day work will start with general administrative support—coordinating calendars, triaging candidate and client emails, and pulling quick bits of research when I need market intel. As my workload grows, the role can naturally extend into areas like inbox management, interview scheduling, and compiling brief industry reports. Please let me know: • Your state or time zone in the U.S. • Typical...

We bill our clients through Extensiv software and need a professional who has prior experience with this platform. Fast paste work environment. You should be available full time.

I’m looking for someone who can take day-to-day text messaging off my plate and keep every conversation running smoothly. Text messages are the main channel my customers use, so speed, clarity, and a naturally friendly tone are essential. You’ll be composing and sending replies, scheduling new outgoing texts, and flagging anything that needs my direct attention. I’ll share the brand voice guide and templates—feel free to adapt them as long as every message sounds warm, professional, and on point with the facts. Accuracy matters just as much as tone: names spelled correctly, dates confirmed, and links tested before you hit send. I’ll set you up with the SMS dashboard we already use; if you’re comfortable with similar tools or lightweight CRMs, you&r...

Remote Customer Service Rep — Flexible, Long-Term We're hiring remote customer service reps for our nonprofit organization. This is a long-term opportunity. Details: · Flexible · Remote · Provide support by appointment only About Us: Our US-based nonprofit organization provides scholarships and small business grants to qualified applicants worldwide, helping individuals and entrepreneurs access opportunities to pursue their goals. Eligibility Please apply only if you currently live in one of the countries below, as payment and compliance processes are already in place for these locations: • Austria • Australia • Belgium • Bulgaria • Cyprus • Czech Republic • Germany • Denmark • Estonia • Spain &b...

I need a proven recruiter to help me place a mid-level Customer Support Representative who will handle live chat as their primary channel. The environment is fast-paced, with users expecting quick, accurate answers and a personable tone. I’m looking for someone comfortable switching between technical explanations, gentle upselling, and calming frustrated customers—so cultural fit and soft skills matter as much as a solid résumé. You will take ownership of the full recruiting cycle: sourcing, shortlisting, running initial screenings, and presenting the most promising candidates. I’d like interview notes, skill-assessment results, and salary expectations for each finalist you forward. I can supply a detailed role profile, brand guidelines, and access to our k...

I run a small-but-busy online business and my customer inbox is steadily filling up each day. I’m looking for someone located in Thailand to step in and keep our Gmail account organised, friendly, and fast. Here’s what the role looks like day to day: • Monitor the shared Gmail inbox during Thai business hours, aiming for a same-day reply to every message. • Use my existing reply templates and brand tone when responding, adding a personal touch where it helps. • Flag or forward anything that needs my direct attention and keep a simple log of escalated issues. • At the end of each week, send me a short summary of common questions or recurring problems you notice so we can keep improving our FAQs. Everything happens in Gmail—no additional help-de...

I’m looking for a sales-savvy assistant in South Africa who can focus exclusively on lead generation through cold calling. I already have a partial list of prospects, yet I need you to expand it, verify each contact and then start dialling. Here’s how I see the workflow: • Build out the existing database with fresh, relevant contacts until we have a solid pipeline. • Call every prospect, introduce our service, note interest levels and gather key decision-maker details. • Keep concise call notes and update me at the end of each day with progress numbers and any hot leads that require my immediate attention. Accuracy, a pleasant phone manner and the ability to think on your feet are essential. If you’re fluent in English (additional local languages are ...

I need support from an online-reputation specialist who can safely increase the number of positive Google reviews for my Edtech platform. Every review must read as if it were written by a real student and should naturally emphasize two key strengths we are proud of: the quality of our educational content and our responsive customer support team. I’m not after generic praise; I want short, believable stories that mention how a particular lesson helped, how promptly we resolved a doubt, or how smooth the learning experience felt. Because this is a reputation-sensitive task, I expect: • A clear plan on how many reviews you can place, over what time frame, and how you will stagger them to avoid any spam signals. • Original wording for each submission—no copy-paste tem...