OEM Account Management specializes in managing the relationships between Original Equipment Manufacturers (OEMs) and other parties, such as suppliers or customers. An OEM Account Management Professional is responsible for finding potential entities to partner or supply with, as well as forming contracts and maintaining relationships between existing partners. The Professional is able to set service levels and solution attainments for business objectives, and make sure both parties have satisfactory outcomes from the contract.
The Professional can also synthesize data from multiple sources to form relationships, work collaboratively with external company stakeholders and developing customer insights to optimize customer relationships. They also have experience in creating KPIs which measure performance against agreement objectives and customer satisfaction levels.
Here's some projects that our expert OEM Account Management Professional made real:
- Assisted with customer service professionalism towards customer inquiries for the client's product
- Negotiated with suppliers for discounts on products and services
- Created plans to ensure product delivery success
- Developed methods of customer relationship maintenance
- Provided insights into product trends and customer needs
OEM Account Management Professionals are essential in optimizing business collaborations between different entities in order to reach a mutually beneficial outcome. Freelancer.com provides a platform that connects potential clients with the right talent that will bring the desired value to your business. Posting a project on Freelancer.com is a great way to find OEM Account Management Professionals and ensure your business succeeds.From 430 reviews, clients rate our OEM Account Management Professional 4.98 out of 5 stars.
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