Phone Support Jobs

I have a list of recently hired candidates who still need to finish their KYC verification before we can activate their profiles. Your task is straightforward: place a quick phone call to each person, follow the brief guidelines I will share, and secure their confirmation that the KYC steps have been completed. You will: • Dial every contact I provide using your own calling setup. • Introduce yourself on my behalf, reference our onboarding guidelines, and politely walk the candidate through the final KYC step. • Note the outcome of each call—completed, pending, or unreachable—in a shared tracker so I have real-time visibility. The guidelines cover the greeting, the KYC instructions, and the compliance wording, so you will not need to create a script from ...

Join our dynamic team as an Expert Bilingual Operations Assistant, providing fractional, on-demand support for our thriving tutoring and residential cleaning businesses. We are seeking a professional fluent in both English and Spanish to sit at the center of our day-to-day operations. Your voice and written replies will be the first thing our customers, field technicians, and leadership team hear or read, so phonetic clarity and professionalism are non-negotiable. Here’s what the work looks like in practice: • Live Phone Support: Answer and triage incoming calls, resolving straightforward customer inquiries yourself and escalating complex operational problems to the right internal contact. • Real-time SMS Responses: Keep conversations moving smoothly across our text queues,...

I have a candidate for a role in Sidi Bouzid - Marrakech, Morocco and need a focused pre-employment vetting service that covers only their past employment. Your task is to verify each period they claim to have worked, speaking directly with the relevant HR departments or authorised supervisors, and gathering clear confirmation of job title and dates. Criminal background or educational checks are not required. Fluent French or Arabic will make the outreach smoother; English-only is acceptable if you can still reach the contacts. Everything you collect must be documented and handled confidentially, following GDPR and local privacy rules. Deliverables • A concise verification report for every employer contacted, showing company name, verified job title, start/end dates and the name of ...

I’m looking for a confident phone-based customer support executive who can converse fluently in Hindi and handle day-to-day general customer service calls. Your main responsibility will be to pick up inbound calls, resolve routine queries on the spot, and log concise notes in our CRM so the rest of the team always has up-to-date information. Because every interaction happens live on the phone, clear diction, a calm tone, and the ability to think on your feet are essential. Previous experience in a similar general customer service role will help you succeed from day one. While Hindi is the core requirement, being able to switch to English, Spanish, or French when needed would certainly be welcomed and will make you stand out. You’ll be working during regular business hours (IS...

We are seeking a reliable Virtual Assistant to assist Time Realty Group with candidate communication and initial interviews during a recruitment campaign lasting approximately one month. The ideal freelancer will have strong communication skills, a professional approach, and the ability to answer applicant questions, conduct initial interviews, schedule follow-ups, and keep our management team informed. This is a remote freelance project, with the possibility of being contacted for future recruitment assignments. Scope of Work - Answer candidate questions about job openings and the application process. - Respond to recruitment emails and messages professionally. - Conduct initial phone or online interviews using company-provided questions. - Schedule interviews and send candidate remin...

We're a software company serving automotive dealership service departments in the US and Canada. We need phone callers to confirm one thing per dealership: which Dealer Management System (DMS) they run, plus which service-lane tools they use. This is not sales. No pitching, no booking. One short question set, log the answer, move on. WHAT YOU'LL DO - Work from a Google Sheet batch of 500 to 1,000 dealerships (name, phone, city, brand). - Call the dealership, ask for the service department, and ask which DMS they use. - Log the DMS from our picklist (CDK, Reynolds & Reynolds, Tekion, Dealertrack, PBS, Autosoft, DealerBuilt, Serti, Quorum, other). - Ask one follow-up: which tool they use for service scheduling, texting, or technician videos (Xtime, myKaarma, TruVideo, Dealer-...

Confirm/book appointments. • Project ongoing for up to 12-16 weeks. • Payment is fixed (wage) paid weekly + Bonus on Every Single Appointment You Confirm • Bonus is paid Weekly (Friday's at 6 pm) along side the wage. Weekly Wage = $300 Bonus = $5 / confirmed appointment ($5 paid for each appointment you set) I have a pre-filtered list of prospects who said “*Keep Me Posted.*” Your job is to pick up the phone, reconnect with each person, and make sure their enthusiasm—and their details—are still current. You’ll receive: • the lead spreadsheet, pre-filled with names, numbers and a column for outcome codes • a concise service overview so you can answer basic questions • a friendly, two-minute call script that keeps...

We are looking for a fluent English speaker to call/text our company's clients. This is a long-term, part-time job. It will take approximately 1 hour per day, Monday-Fridays. If you are interested please apply with a description of your work experience and a voice sample so we can judge its clarity and professionalism.

I’m studying telecommunication security and would like a clear, structured briefing on phone-number spoofing focused on its legal framework. My goal is purely educational, so I need to understand: • How spoofing is defined in law • Permitted versus prohibited uses • Penalties and enforcement trends • Any legitimate exceptions (e.g., caller-ID branding, white-hat testing) Please concentrate on the statutes, regulations, and recent case law that apply in my own country. If comparable rules from other major jurisdictions help illustrate differences, feel free to cite them briefly, but the priority is a deep dive into my local landscape. A concise explainer of the basic technical process is welcome for context, yet the bulk of the work should unpack the leg...

I run a software development company that serves clients across the U.S. and Latin America, and I’m looking for a fluent English-Spanish speaker who can handle real-time customer interactions by phone and in online meetings. You don’t have to arrive as a technical guru—we’ll bring you up to speed on our products—but you do need to sound confident, personable, and crystal-clear in both languages. Your day-to-day will revolve around: • answering inbound calls, • scheduling or joining Zoom/Google Meet sessions, and • relaying the customer’s questions or pain points back to our dev team. A calm tone, solid active-listening skills, and the ability to translate basic technical concepts into plain language are essential. Fast, stable inte...

I want to give my Google-facing presence a serious boost while ensuring every customer who rings is greeted quickly and professionally. Here is what I need from the same partner: First, tune up the SEO. You will review my current Google profile, site content, meta data and any connected assets, pinpoint gaps, then implement practical improvements that raise my visibility on relevant searches. I expect keyword research, on-page tweaks, and sound advice on any off-page or technical quick wins you spot. I already have Search Console and Analytics access ready for you. Second, take care of the phone side. Customers call with product questions and booking requests; I need someone who can answer or return those calls, follow a simple guideline I provide, capture the caller’s details in a...