Filter

My recent searches
Filter by:
Budget
to
to
to
Skills
Languages
    Job State
    16 jobs found, pricing in USD

    Text doesn't go through when reply to Abandoned calls. Needs to be fixed.

    $10 - $30
    $10 - $30
    0 bids

    Read Carefully I need two tasks done: 1. I need a developer that knows how to use API to download recordings from Zendesk 2. Organize the 200 (around) recordings in Google Sheet (easy part)

    $24 (Avg Bid)
    $24 Avg Bid
    1 bids

    Read Carefully I need two tasks done: 1. I need a developer that knows how to use API to download recordings from Zendesk 2. Organize the 200 (around) recordings in Google Sheet (easy part)

    $8 - $24
    $8 - $24
    0 bids

    Hi, I will need to add 1 virtual assistant that will work as customer support in my team, here some of the requirement that you will need to have: 1. Available on time Sharp. 2. Have experience in customer support team and working using zendesk as the platform. 3. Know how to use zendesk. 4. Working time range availability during working hours of 9.00 -17.00 time zone GMT+7 everyday including weekend. 5. Strong communication skills, as I want to MINIMIZE of using the macro in answering customers. 6. Know how to Make customers happy by resolving their problems. 7. Know about dropshipping business flow. Job Coverage: 1. Dealing with tracking information when customer ask about his order [url removed, login to view] and monitoring order exchange request from the customer. 3. Manage return and refund request from the customer. 4. Answer common customer questions like "how to pay", "is there any COD", "what size you have", etc. 5. I do not want MACRO used for answering customer questions unless the questions were common questions like I mentioned above. Regards, Steve

    $108 (Avg Bid)
    $108 Avg Bid
    14 bids

    SPF Setup for Zendesk Support

    $35 (Avg Bid)
    $35 Avg Bid
    1 bids

    Integration for mail and talk support

    $541 (Avg Bid)
    $541 Avg Bid
    6 bids

    We have the following immediate opening for 2.5 weeks starting 11/20. Job description Our SF based social media client is looking for a Technical Support Engineer to support their corporate office of approximately 150 users. The ideal candidate will have experience working in a start-up or small company as the main IT Support Engineer. This person must be an adaptable, creative problem solver who can manage multiple tasks simultaneously. The perks of this role are that you will get to work in a top rated place to work in SF with a relaxed and friendly team. This role is a 30 hour work week so life balance is definitely a perk. Have a review and if you meet the requirements below share your background with us and Let's Work Together!! Primary Experience with Apple hardware and desktop support Experience with Zendesk ticketing or similar ticketing system Experience with Google Admin (Calendars, Email, Drive) required Experience with Slack Admin required General knowledge of Audio/Video systems required General knowledge of wired and wireless networking fundamentals Other Experience working at a small/medium sized startup or tech company required Experience with Zoom Rooms conference systems required Experience with Meraki wireless systems Knowledge of Cisco Catalyst switches

    $81 / hr (Avg Bid)
    $81 / hr Avg Bid
    16 bids

    Project preferred to freelancers from Europe. We need a mobile app as an addition to Zendesk web service. Our goal to make our customer service operators work more efficient. So we decided to build a mobile app. Main functionality: Login page, List of tickets, Categories (High Prior, Medium Prior, Low Prior), Live chat (operator should have the ability to start the conversation with the customer. It could be a separate page with a text box and conversation thread). Your goal is to build the mobile app from scratch. Preferable to use a hybrid framework (ionic) to launch iOS and Android apps. We need UX/UI specialist for this work as well. Please tell us how you are planning to develop this in the best way. It should be better if you divide your work to separate milestones. Please explain Why are you planning to do it like that? If you read this description write in a cover letter a phrase "What do you get when you multiply six by seven?"

    $1440 (Avg Bid)
    $1440 Avg Bid
    45 bids

    We require a report which shows the total time spent for each organisation in our Zendesk account. If possible, it should also have a filter to search by a date range. If you've done something like this before, probably using the API please do get in touch. As a minimum we will need the following headings: - Organisation name -- Allowance (mins) -- Support used (mins) -- Support remaining (mins) ABC Ltd -- 400 -- 35 -- 365 Northgate -- 1000 -- 700 -- 300 <Totals> We currently have custom fields against the organisations but these are not being updated. Happy to discuss this on the phone for more details.

    $245 (Avg Bid)
    $245 Avg Bid
    7 bids

    Hi there, We're looking for a web developer with great knowledge and experience with Zendesk to finish web development project. We hired a developer from Upwork who said he can do it in 8-9 days, and 14 days have passed and the site is half ready... Must have good SPEAKING English (not chat!) Available to start right away! Please send your proposals

    $23 / hr (Avg Bid)
    $23 / hr Avg Bid
    30 bids

    Looking for a support/direction expert to help us on setting up our linked cloud system <Netsuite-Celigo-Shopify-Zendesk>, I have to imagine that tons of companies function on an identical platform. However, setting up with each of the company reps is tough because no one will overlap the other with support. For example: Netsuite specialists cannot give us best practice standards to configure Shopfiy to flow correctly….and Celigo specialist will not install the smartconnecter tool without Netsuite & Shopify configured “correctly”. If you have experience and can walk me through the best way to configure our sites this may be a start at helping us with other projects.

    $194 (Avg Bid)
    $194 Avg Bid
    11 bids

    Hello We need a Zendesk Expert able to work on EST time zone to handle and stay on top of tickets assigned to staff to ensure that work is being done and gets completed. Must have advance Zendesk skills, that includes, ticket management, ticket posting, customer relations, etc. 3 years advance Zendesk knowledge preferred with a documented successful job history showing you have successfully worked with Zendesk!

    $10 / hr (Avg Bid)
    $10 / hr Avg Bid
    11 bids

    We need a high level executive assistant to support a team of 10 in a very fast pace Certified Pubic Accountant and Law Firm. This is a very structured environment so you must have very thick skin and able to move accurately at a very fast pace. There are many moving parts and being this is 100% virtual with very limited phone interaction it can be tough. We require the following to apply: Excellent Written Communication Skills Advanced Microsoft Office Product Skills, including but not limited to Word, Excel, Access Quicbooks - must have advance skills as it relates to payroll, bank reconciliations, posting A/P, A/R and running reports for mgmt as needed Able to create executive level weekly status reports to be given to Board of Directors Zendesk Software Skills - Advance Preferred! This is the foundation of our company if you cant use at a advance level you really will be loss in this environment and before frustrated Skype - We use this to communicate all day - we do not use mic or video just typing Must have US phone to set up appointments and call clients, vendors, etc as needed for confirmations or other business related items Lastly, able to work in high pressure environment since we work with very tight deadlines

    $12 / hr (Avg Bid)
    $12 / hr Avg Bid
    6 bids

    I'm looking to develop a dialer plug-in for Salesforce. Something that can use a lead/account list from Salesforce and automate dialing, while also logging data. Features: Integrates with Salesforce Logs metrics like call time and number of calls. Automatically calls from a lead/account list Has form where notes can be entered for the specific lead/account that is being created Ability to Dial, End Call, Transfer, Hold Caller ID Ability to search records

    $7659 (Avg Bid)
    $7659 Avg Bid
    8 bids

    Hi korirmitchelle, We're looking for females model to model for a new clothing brand. Experience is not necessary, both experienced and inexperienced models are welcome. All ethnicities should apply. If you're photogenic and can attend a online photoshoot , get in touch.

    $2088 (Avg Bid)
    $2088 Avg Bid
    5 bids

    Top Zendesk Community Articles