DUTCH Assistant (support, customer relations, bit of sales, bit of database work)

Closed

Our software is available in 7 languages. We have about 20 customers in Holland and need a local (holland, belgium) representive.

Your tasks: answer customer questions (cant answer -> escalate to one of us), keep customers happy, correspond to them on facebook/email/support tickets/phone/skype, make sure the translation of the software is ok (and update if it isnt).

Our software/service will be changed to be as a freemium model (so there is a free version) in a few days, this hopefully means we will get a lot of customers in this area quickly.

The customers might be interested in on site installations etc, if this is something you can do you can arrange this with them.

You need to be dutch native language and living in holland or belgium (or close by like germany close to holland).

The nearest future will be more work in terms of hours (ie check translation, send out letter to existing customers, check the help videos etc - but this can be done any time of the day/week), then a bit slower (4-8 hours per week regular weekdays).

Your ideal background is that you are a social person with a bit of everything knowledge with computers - everything from setting up a network, installing programs, a bit of mysql, a bit of programming. You can easily combine with studies, being self employed etc.

The work that you can do at customers locations (installation of hardware, on site stuff) is something we have a higher pricetag for (per hour) and you will get a higher salary on these hours compared to just the "normal tasks". - lets discuss this in private chat/pm.

I hope you will stick around for at least a year, hopefully longer. Age or gender does not matter.

Skills: Anything Goes, Customer Support, Dutch, Phone Support, Virtual Assistant

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Project ID: #5089207

Awarded to:

advocaatje

Experienced Dutch citizen, ready to work from South Africa with limited to no time difference with the Netherlands by making use of Skype and other media. Please have a look at my cv which you can find elsewhere on More

$22 USD / hour
(2 Reviews)
3.4
johnbrowning

Have experience in computer customer care and am fluent in English, Dutch, French and German. Thanks so much for considering my bid.

$24 USD / hour
(3 Reviews)
4.8

9 freelancers are bidding on average $21/hour for this job

tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ More

$22 USD / hour
(9 Reviews)
5.0
cemetric

Hi, I'm a freelance infrastructure specialist, I've read your project with much interest and would like to offer my services. I'm a native from Belgium and my mother tongue is Flemish (Dutch), currently living cl More

$25 USD / hour
(1 Review)
0.8
jassieck

see attachment Thanks for your project. we are here in this field about 7 years and making good money. we are generating leads through Blogs, Comments Posting, Forums, Social Bookmarks,Yahoo Answers, Youtube Videos, More

$15 USD / hour
(0 Reviews)
0.0
Lainke

Hello, I live in belgium and my mother language is dutch. Can you give us more details about this product so we can see if its something we like. Because if we wanna work with it, we must like it ... otherwise it ha More

$22 USD / hour
(0 Reviews)
0.0
virtualbizserv

A proposal has not yet been provided

$22 USD / hour
(0 Reviews)
0.0
erpin

saya sangat membutuhkan pekerjaan, saya harus menghidupi keluarga saya yang sedang kesusahan terutama saya tidak bekerja dan nendapatkan penghasilan.

$22 USD / hour
(0 Reviews)
0.0
naotrade

Just a small note to say that my profile shows that UflaaK lag which is obvious incorrect. I have emailed freelancer customer support to change this as i cant do myself. Als no milestone request as I offer s e hour More

$18 USD / hour
(0 Reviews)
0.0