PBX Call Quality Troubleshooting

Closed

Hello,

We have a FreePBX Asterisk server behind a pfSense hardware router on a 10MB symmetrical internet connection. Everything seem to be connected and setup properly, our close to 15 users all use hardwired Aastra handsets. I would like an experienced hand with narrowing down call quality issues that include bad echo, cross talk, delay when answering or call (outbound calls don't always hear it ring, and there's sometimes a delay with inbound and outbound calls when they are first answered). Our VOIP provider insists it's not an issue with their services.

All logins will be provided, project must be completed within 24 hours.

Skills: Asterisk PBX, VoIP

See more: troubleshooting call quality issues asterisk, freepbx server, VoIP PBX, troubleshooting, pfsense, pbx, pbx server, internet call, inbound call, freepbx project, issue asterisk, voip server setup, answering services, pfsense inbound, asterisk call voip, asterisk call quality, asterisk server voip call, asterisk pbx pfsense, call pbx, voip asterisk pbx, call close, asterisk pbx project, asterisk pbx pfsense setup, click call pbx flash, pbx server voip

About the Employer:
( 120 reviews ) Thunder Bay, Canada

Project ID: #4200251

10 freelancers are bidding on average $161 for this job

Yunas

You will get a urgent fix.

$500 USD in 1 day
(30 Reviews)
6.6
nttranbao

Hi. This can be done in 2 days. Pls check details for more info.

$200 USD in 2 days
(30 Reviews)
5.3
abusayed2004

Hello, I can solve this. I have three years of experience in VoIP and two years experience on asterisk. I can ensure my quality of work. Please have a look on my recent review and work. Thanks Abu Syed

$150 USD in 0 days
(13 Reviews)
4.4
Bagrov

Please check my PM.

$70 USD in 1 day
(9 Reviews)
4.2
steelmans1980

1- echo can come from many sources and has many solutions: asterisk echo settings, hardware echo cancellation feature, softphone/IpPhone echo cancellation, or even unlicensed g729 codec. It doesn't come from provider. More

$30 USD in 1 day
(2 Reviews)
2.2
matskarlsson

I have worked in large scaled network with similar challenges with different providers pointing at each other. So I'm sure I can pinpoint where the problem(s) can originate from.

$150 USD in 1 day
(0 Reviews)
0.0
linuxdriver

Please check my PM.

$30 USD in 1 day
(0 Reviews)
0.0
pieterdewit

I have done this on so many sites I have lost count.

$125 USD in 1 day
(0 Reviews)
0.0
Tasha7

Hi , will do it for you.

$150 USD in 1 day
(0 Reviews)
0.0
umesh3034

Hi, I have worked in SIP and related VOIP/IP technologies. I could take a look at the issue, if you could provide some logs/wireshark captures/network connections of you setup. Regards, Umesh

$200 USD in 2 days
(0 Reviews)
0.0