I have a Switchvox system, and we use a CMS software([url removed, login to view] for more info) to keep track of our costumers and leads. And what I like to have is:
* When a call comes in to compare the incoming DID to our database, and if he is a current costumer pull up his records and if no match open up a new lead page.
I am willing to implement this, if the price is right. Since I have an small business, my budget is limited. Let me know your offers and if you have any other ideas. thanks for looking