Goautodial help

Closed

Description

I have Goautodial setup and need help configuring to allow the following processes:

- Agent escalates a call to a Manager. Manager is able to see Customer information that Agent was viewing.

- Agent escalates a call to Manager by conferencing in the Manager. Customer should not hear any ringback tones, or any indicator that Manager was brought into call.

- Manager has ability to specify whether he is available or not to allow Agents to add him into a Customer call.

- Manager is able to make outbound calls to Customers and at the same time is able to receive escalation calls.

Thanks for your help.

Keywords (ignore): Goautodial, Vicidial, Osdial, asterisk, freeswitch

Skills: Asterisk PBX

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Project ID: #4621999

5 freelancers are bidding on average $16/hour for this job

abusayed2004

I can do it... i have done before...

$25 USD / hour
(21 Reviews)
4.3
voipmanvn

hi, i have done many projects in this field, contact me for best thanks

$8 USD / hour
(10 Reviews)
4.3
samuelcamara

I can help you to setup goautodial according your needs.

$18 USD / hour
(1 Review)
0.0
getveltrod12

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and t More

$15 USD / hour
(0 Reviews)
0.0
dmenneas

Hola, somos un grupo de 4 tecnicos con mucha experiencia en Voip, Asterisk, FreePBX, Sistemas VM, etc... Tenemos el sistema que estas precisando.

$12 USD / hour
(0 Reviews)
0.0