Expertrans Global, based in Hanoi Vietnam with six offices around the world, is a global Language Service and Business Support Provider in 170 languages.
Our services range from translation, interpreting, voice-over to multi-lingual staffing solutions.
With over nine years of translation management experience, we have been awarded ISO9001-2008 and have been aggressively applying ISO15038-2006 for our management system.
Our team includes fifty in-house employees and approximately ten thousand freelancers all over the world. We have successfully serviced clients such as Fortune500, Countries’ governments, FDIs and Non-Governmental Organizations. We support all of them in overcoming language and cultural barriers whenever they develop business plans in foreign countries and are also a devoted partner committed to their development and prosperity.
Because it has been our goal to build a sustainable company, our policies on human resources, products, services, procedures and clients are built on a solid basis of quality and trust. We always strive to deliver excellent services by appropriate staffing and a corporate culture dedicated to people where they have the opportunity to work in a scientific yet creative working environment and bring out the best.
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THE JOB: To handle customer enquiries related to the products, promotions, and transaction activities by using live chat system, email or phone. To work independently.
Being able to work on rotation shift including weekend and public holidays. Understand Customer's needs and provide precise Information/Solutions.
- Online Customer Support. (Live Chat / Email / Telephone/Facebook)
- Willing to work on shift.
- Working part-time