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Amazon Seller Central Customer Service / Virtual Assistant

Job Description:

-Send customer service e-mails to clients on a daily basis using Amazon's Seller Central system.

-Respond to all customer complaints, feedback and issues in a timely fashion

-Work is approx 1 hour per day for 5 days a week, growing to 2-3 hours per day for 5 days a week in 2014.

-Pay is hourly and commensurate with experience

Other Important Stuff:

-Perfect grammar, writing and communication skills; impeccable attention to detail and organized

-English must be native language. PLEASE DO NOT WASTE OUR TIME OR YOURS by applying to this post if you are not 100% fluent in English written and oral.

-Must be located in the US or Canada. PLEASE DO NOT WASTE OUR TIME OR YOURS if you are not in either of these two countries.

-Experience in customer service, virtual assistant, or secretary is a must

-Sales, sales support and online sales experience would be a huge bonus

-Experience with Amazon and Amazon's Seller Central platform is a must

-Ability to work from home with own PC is a must

-Must be environmentally and eco-conscious

Goals. Our Goals Should Be Your Goals:

-Appreciation for hard work

-Must have a friendly rapport with customers

-Must get satisfaction from turning an angry customer into a happy one who tells all of his/her friends about our products because they are so satisfied

-Customer service should be an extension of sales, increasing numbers/metrics daily

-Must be a creative person, constantly seeking ways to be more efficient and boost sales and customers' happiness

-Must be a fun, friendly person who can thrive and laugh while under pressure

Thanks for your interest!

Skills: Amazon Web Services, Copywriting, Customer Support, Marketing, Virtual Assistant

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About the Employer:
( 0 reviews ) Bellingham, United States

Project ID: #4940707

10 freelancers are bidding on average $15/hour for this job

rajat07me

Being a platinum level expert Ezine author and having 4 years of writing expertise (articles, rewriting, blogs, ghostwriting etc), I am 100% confident that I can deliver you high quality, plagiarism free, seo friendly More

$8 USD / hour
(22 Reviews)
4.0
ptbsolutions

Hello please check amazon experience and reviews i will send you examples work done Thanks

$8 USD / hour
(10 Reviews)
3.5
iqbalshuvo

Hello, I’m expert here. Look forward to working with you. Please have a look on your personal message box for more details. Thanks.

$12 USD / hour
(3 Reviews)
2.5
TobinBell

Dear Client, I have previous experience in writing, rewriting and proofreading academic papers/essays/research papers/press releases and am hoping to provide you high-quality and well-researched works. I am curre More

$15 USD / hour
(7 Reviews)
2.4
krishp118

Hello, I have gone through the details you have mentioned in the project description, I am capable of performing the work effectively and efficiently, thanks

$8 USD / hour
(2 Reviews)
1.9
scsalesadmi

Hello, I am a current Virtual Assistant and Customer Service expert with over 19+ years of experience. I have over a year of experience with Amazon Seller Central and many years of experience using and browsing Amazon. More

$12 USD / hour
(0 Reviews)
0.0
hausparty

Retired 20 year Navy Veteran who works as an Administrative Assistant for an IT company. I also hand all international logistic transacations, invoices, HR items, Customer Service, and also have a PRIME amazon acount More

$9 USD / hour
(0 Reviews)
0.0
dfarrar09

I feel as though I have the qualifications necessary to meet the requirements of this project, with the exception of Amazon's Seller Central platform, which I am not familiar with but can easily learn with little train More

$11 USD / hour
(0 Reviews)
0.0
Durzan

While I am not in Canada or US (being an Australian resident) I felt that it would be worthwhile to apply as that I could provide support in a different timezone, which will better cover your clientele and improve resp More

$12 USD / hour
(0 Reviews)
0.0
waelensign

Hi, We are Ensign Agency based Web Solutions company established in 2009. Please check your inbox for our detailed proposal. Kind Regards Ensign Agency

$51 USD / hour
(0 Reviews)
0.0
phil2006

I'm based in the UK but I work US Hours and I have experience with working for Vertex (Marks And Spencer's) Online system which had either amazon or a similar looking system. A customer would have to be advised of an More

$12 USD / hour
(0 Reviews)
0.0