-Send customer service e-mails to clients on a daily basis using Amazon's Seller Central system.
-Respond to all customer complaints, feedback and issues in a timely fashion
-Work is approx 1 hour per day for 5 days a week, growing to 2-3 hours per day for 5 days a week in 2014.
-Pay is hourly and commensurate with experience
Other Important Stuff:
-Perfect grammar, writing and communication skills; impeccable attention to detail and organized
-English must be native language. PLEASE DO NOT WASTE OUR TIME OR YOURS by applying to this post if you are not 100% fluent in English written and oral.
-Must be located in the US or Canada. PLEASE DO NOT WASTE OUR TIME OR YOURS if you are not in either of these two countries.
-Experience in customer service, virtual assistant, or secretary is a must
-Sales, sales support and online sales experience would be a huge bonus
-Experience with Amazon and Amazon's Seller Central platform is a must
-Ability to work from home with own PC is a must
-Must be environmentally and eco-conscious
Goals. Our Goals Should Be Your Goals:
-Appreciation for hard work
-Must have a friendly rapport with customers
-Must get satisfaction from turning an angry customer into a happy one who tells all of his/her friends about our products because they are so satisfied
-Customer service should be an extension of sales, increasing numbers/metrics daily
-Must be a creative person, constantly seeking ways to be more efficient and boost sales and customers' happiness
-Must be a fun, friendly person who can thrive and laugh while under pressure
Thanks for your interest!