Amazon Seller Central Customer Service / Virtual Assistant

This project received 11 bids from talented freelancers with an average bid price of $14 USD / hour.

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Project Budget
$8 - $15 USD / hour
Total Bids
Project Description

Job Description:

-Send customer service e-mails to clients on a daily basis using Amazon's Seller Central system.

-Respond to all customer complaints, feedback and issues in a timely fashion

-Work is approx 1 hour per day for 5 days a week, growing to 2-3 hours per day for 5 days a week in 2014.

-Pay is hourly and commensurate with experience

Other Important Stuff:

-Perfect grammar, writing and communication skills; impeccable attention to detail and organized

-English must be native language. PLEASE DO NOT WASTE OUR TIME OR YOURS by applying to this post if you are not 100% fluent in English written and oral.

-Must be located in the US or Canada. PLEASE DO NOT WASTE OUR TIME OR YOURS if you are not in either of these two countries.

-Experience in customer service, virtual assistant, or secretary is a must

-Sales, sales support and online sales experience would be a huge bonus

-Experience with Amazon and Amazon's Seller Central platform is a must

-Ability to work from home with own PC is a must

-Must be environmentally and eco-conscious

Goals. Our Goals Should Be Your Goals:

-Appreciation for hard work

-Must have a friendly rapport with customers

-Must get satisfaction from turning an angry customer into a happy one who tells all of his/her friends about our products because they are so satisfied

-Customer service should be an extension of sales, increasing numbers/metrics daily

-Must be a creative person, constantly seeking ways to be more efficient and boost sales and customers' happiness

-Must be a fun, friendly person who can thrive and laugh while under pressure

Thanks for your interest!

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