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Bids on this Project
BATTLE CREEK, United States
Cebu City, Philippines
For the past 5 years, I have acquired and developed skills in customer service and sales. I myself started as an agent and got promoted to a Subject Matter Expertise, I love what I do and I always give my 100%, because of my hard work, dedication and flexibility I got promoted to a Quality Assurance Specialist and in a few months time, I received another promotion as a COACH and man my own team. I am very keen with regard to details and quality. Lastly, I put my hart in everything I do. * Currently, I am connected to a BPO contact center wherein my job title is a Team COACH. Primary responsibilities: 1. Measure - Assessing an employee to determine his capabilities and potentials. 2. Training - Consistently give each team member the knowledge and skills to do the job. 3. Coaching - Provide feedback on good practices that need to be maintained and behaviors that need to be redirected. Coaching involves developing of action plans to: • Maintain the acceptable level of performance. • Encourage employees to set higher performance goals and create action plans to achieve them in the next evaluation. • Identify areas of opportunities. • Redirect behaviors causing performance gap(s). 4. Motivate – In most situations, feedback sessions are to be done, focusing on giving recognitions to employees for their performance. Incentive schemes are also implemented to encourage or drive employees achieve the desired level of performance. Others: • Strong supervisory, performance management and workforce planning skills. • Fast and accurate data entry skills. • Strong product and customer knowledge. • High-level, phone-based customer service experience displaying empathy, patience and listening skills. • Knowledge of the Transitions industry and terms such as notices, loads, volumes, etc. • Capacity to manage client expectations. • Problem-solving/conflict resolution skills, i.e. able to understand and fix issues as they arise. • Capacity to learn new technology and processes quickly. • Point of escalations.
I am an engineer by profession. I am here to satisfy my enthusiastic habit of writing and provide the employer the satisfaction he/she wants. The SEO, web development , link building, Ebay saler and Leads.
A motivated, adaptable, responsible and flexible individual with professional approach towards work. With good knowledge of MS Office applications, data entry, web research, transcription and customer service skills. I can provide services with 100% accuracy. I am a quick learner and organised customer focused individual who enjoys the day-to-day contract of the working environment and its challenges, and possess the ability to multi-task in a pressured environment. Thank you for viewing my profile and I am looking forward to build a long term good working relationship with you.
Davao City, Philippines
Hello, I was an Administrative Assistant in an Oil Company in the Middle East with experience in Office Management for five (5) years. I am interested in your job post. My previous job cannot afford to have lapses in manpower scheduling particularly leaves and absences of employees, travel schedules and allowances, personnel profile availability, personnel periodic evaluations, recommendations for promotions and preparation of office activity reports hence, cautiousness was extremely observed all the time. The office I handled caters to almost a hundred employees and I understand each of them, including Foremen and Supervisors are satisfied with the services I offered as evident by the good reviews earned in the span of time I worked with them. I am proficient in Microsoft Office Excel and Word applications. I have good command in the English language both written and oral. I could easily adjust to work pressures and adapt new assigned tasks. I would sincerely appreciate if you could take time to discuss with me this application at your convenience. I am available to chat through Skype and email. I can spare considerable number of hours in a week for this position. Thank you. I am Elvis Navarro Ranoco
A place where employer's thirst for freelancer ends
I am a Professional All Around Virtual Assistant for over 8 years now experienced working in SEO, Social Media Marketing, Video Marketing including Traffic Geyser, Market Samurai. I've manage a home based team from the past as well as payrolls, HR, and training.
Web Development, Android Apps Development, Tailored Software Development, Network Infrastructure Solution and Maintenance, etc.
Dowagiac, United States
Creative and meticulous writer and editor for over ten years providing expertise in business, education, non-profit, and government arenas. Extensive knowledge and experience with SEO, styles, style guides, and reference material. Strong communicator and project coordinator by nature.