Complaint letter writing exercise
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Attached is a letter of complaint from a customer. For this exercise, we would like you to compose L&G's response to the complaint. We would like you to write the response that you would like to receive, if you were the customer that had complained.
You have until Midnight on Monday 18th March to complete this exercise, please send your response back to myself.
PLEASE FIND ATTACHED THE COMPLAINT LETTER FROM CUSTOMER
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