In Progress

Contracted Call Center

We are looking for a contracted phone support which work as our reception, and can take our customer phone calls and filter in the following way:

1. Sales enquiries -> transfer to our sales staff

2. After sales enquires -> For all after sales enquires we would ask the customer to send us an email instead of ringing us.

This contract also requires very high standard customer service satisfaction rate, it is prohibited to make angry customers and the ultimate goal is to soften tensions and smooth the conversation and give customers the directions of how to contact us.

We require good English verbal skills.

As a small operation we only have approx 60 phone calls per day. So we also have a small budget.

We use 3CX phone system which you'll be given a few extension numbers of ours to connect to our phone server.

This would be a long term, monthly paid contract service. Please place your bid for monthly cost and we'll consider. Thanks

Skills: Customer Support, Phone Support

See more: monthly service contract, looking for call center work, looking for a small call center, english call center, customer support cost, customer service cost per contact, customer service contact, cost call center, contact rate call center, call center operation, call center calls, email to phone call, customer service phone skills, budget phone customer service, 3cx support, cost per call call center, cost of a call center, call center cost, system center, service center, sales call center, call center require, english phone conversation, sales call customers, support contract

About the Employer:
( 23 reviews ) Melbourne, New Zealand

Project ID: #5167759

Awarded to:

indiawrites

Hello Sir, We will provide you complete customer support services according to your requirements mentioned here.Lets discuss further and set up a long term campaign. We will charge $700 per agent per month. Awai More

$35 USD in 1 day
(1 Review)
3.7

23 freelancers are bidding on average $386 for this job

WriteSmart

I would love to be a part of your team. My bid is $7 per hour and I can work 15 to 20 hours per week. I have 5 years experience as an email customer support agent and was later on promoted as a Quality Analyst for the More

$34 USD in 1 day
(3 Reviews)
2.7
clockworksol

Hello, we have done same nature of work and can get you as much as 24/7 phone support. Kindly message me and we're willing to make a proposal for you. Thank you and we're looking forward working on your project.

$13 USD in 1 day
(4 Reviews)
1.8
mmr2013sb

Interested,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

$300 USD in 30 days
(0 Reviews)
0.0
revathinagaraj25

A proposal has not yet been provided

$25 USD in 3 days
(0 Reviews)
0.0
xlitetech

We are basically a call center kindly check our details with our company website which will be disclosed when we connect.

$20 USD in 3 days
(0 Reviews)
0.0
obsupergirlx

Hi there, I understand you're looking for contracted call center for your project. You might have heard of us before – Outbounders.com .We provide inbound customer service, outbound telemarketing, back office proce More

$25 USD in 3 days
(0 Reviews)
0.0
MikeEriksson

Hello, My name is Mikael Eriksson, VP at ByltAx Systems Inc. With Swedish management and over a hundred full time employees we operate 24/7 from our production center in Makati City, Philippines. I noticed your More

$2080 USD in 3 days
(0 Reviews)
4.1
courtneyall

Hello! My name is Courtney Wilson and I am the CEO of Happy Customers. Happy Customers is a inbound/outbound call center that has people with excellent English speaking and writing capabilities. We have people who h More

$10 USD in 3 days
(0 Reviews)
0.0
cmelican1

A proposal has not yet been provided

$45 USD in 1 day
(0 Reviews)
0.0
gaysusi

We are interested in taking this project and we have qualified agents for the process. We want to have a pay rate of $6 per hour in order to process and handle the charges. Ping me for more details.

$25 USD in 3 days
(0 Reviews)
0.0
rjdatsmee

Hi please feel free to contact me with further details. I have previous administration and reception experience as well as over four years of customer service experience. I have high computer literacy and a good comman More

$30 USD in 3 days
(0 Reviews)
0.0
crs786

Hello, We are a 20 seat call center along with data entry operators operating out of Karachi, Pakistan with expertise in lead management, appointment settings, telesales, telemarketing, back end office work, data en More

$250 USD in 3 days
(0 Reviews)
0.0
sapinu

Please tell me what you are willing to give as salary for support. Which country u want this service. And contract terms as well. I will bid if it makes sense. If you want it done for hardly anything please carry on w More

$25 USD in 3 days
(0 Reviews)
0.0
ahsanzaidipk

Sir I have bid this project on per month basis cost and we will provide you dedicated 3 - 5 seats according to your requirement. The big question here is that why you hire us than following are the best highlighted rea More

$1333 USD in 3 days
(0 Reviews)
0.0
Reflexlogic

Greetings for the day! Our team of professionals believe in converting the sales queries into sales. We provide the best solution to the customer and maintain the long term relationship. Our customer satisfaction ra More

$10 USD in 7 days
(0 Reviews)
0.0
vikas612

We have more then 17 years sales experience . The amount we ask for 1 month. You never worried about service. We give you high quality service with 100 % satisfaction. .

$2333 USD in 3 days
(0 Reviews)
0.0
textar

Hi, I represent the cartli.com.ua outsourcing call-center. The price can not be calculated so far as this matter has not been discussed with the management yet. Besides current telemarketing projects we have experi More

$15 USD in 30 days
(0 Reviews)
0.0
genessamaecuteng

Greetings, I just reviewed your post and I am very confident that I am the right person for the job because of my skills and experience. I have been working in the call center industry for almost 7 years now. I am More

$15 USD in 3 days
(0 Reviews)
0.0
jaymadison

My name is Jay Mendoza. I am the Business Development Manager of IPP Technologies Pty Ltd. IPP is headquartered in Sydney, Australia with global operations in countries such as Bahrain, Qatar, Philippines, India and US More

$12 USD in 22 days
(0 Reviews)
0.0
nuwanvithanage

A proposal has not yet been provided

$25 USD in 3 days
(0 Reviews)
0.0