We are looking for a contracted phone support which work as our reception, and can take our customer phone calls and filter in the following way:
1. Sales enquiries -> transfer to our sales staff
2. After sales enquires -> For all after sales enquires we would ask the customer to send us an email instead of ringing us.
This contract also requires very high standard customer service satisfaction rate, it is prohibited to make angry customers and the ultimate goal is to soften tensions and smooth the conversation and give customers the directions of how to contact us.
We require good English verbal skills.
As a small operation we only have approx 60 phone calls per day. So we also have a small budget.
We use 3CX phone system which you'll be given a few extension numbers of ours to connect to our phone server.
This would be a long term, monthly paid contract service. Please place your bid for monthly cost and we'll consider. Thanks
23 freelancers are bidding on average $386 for this job
Hello, we have done same nature of work and can get you as much as 24/7 phone support. Kindly message me and we're willing to make a proposal for you. Thank you and we're looking forward working on your project.
We are interested in taking this project and we have qualified agents for the process. We want to have a pay rate of $6 per hour in order to process and handle the charges. Ping me for more details.
We have more then 17 years sales experience . The amount we ask for 1 month. You never worried about service. We give you high quality service with 100 % satisfaction. .