I need technical support executives who can receive inbound calls and fix up the issues of email account,facebook account,printers,routers,system freezing etc
I need only those people who are experienced with this inbound technical support [url removed, login to view] people who are experienced in this process,already know that while doing troubleshooting you need to pitch and sell support plan as well.
I will set up x-lite extension on your system to receive inbound calls.
1. You should have proper high speed broadband connection with min 512 kbps or 1 Mbps [url removed, login to view] data card or USB modem is allowed.
2. There shouldn't be any kind of line drop or latency in your network.
3. You should have good quality headset and mic with no noisy background.
4. You should be available and online according to USA shift [url removed, login to view] on we will start UK support also.
Payment would be executed on weekly basis or let me know how much you are expecting.
If you have some previous data as well then let me know.
** I don't need freshers so don't apply if you are a fresher because we will not be providing any kind of training and on the very first day if I will find you not suitable for inbound calls with selling skills then I will terminate you without any payment.
19 freelancers are bidding on average $346 for this job
Hi I am an experienced technical support executive with 5 years of tech experience with Iyogi Technical Services. My charges will be $4 per hour with 98% per resolution guarantee. Thanks Nikhil
Dear Sir, I have prior work experience in call centers as well as technical support. Please let me know if we can take this forward. Regards Tarun Saluja