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Customer Service Position for Online Live Chat Paid US$0.50/Chat

Customer Service Position for Online Live Chat Paid US$[url removed, login to view]

Hours: 4 PM EST to 12 AM EST (GMT - 4:00)

We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 4 PM EST to 12 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap.

Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-Hours: 4 PM EST to 12 AM EST (GMT - 4:00) - Please DO NOT BID if these hours don't fit your schedule.

Compensation:

-US$[url removed, login to view]

Requirements:

1. Work any time that fits your daily work schedule.

2. Always-on high speed internet access

3. Latest version of IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-PLEASE PROVIDE YOUR COST PER CHAT BIDS BASED ON 50 CHATS.

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please provide us with details including your normal working days/hours in the US EST time zone. The position isn't limited to US daytime hours and we are looking for one or more provider(s) to cover 24 hours per day so we welcome any applicant that can provide a great level of customer support during times that match their available hours.

-Please put the text "I have thoroughly read your project brief and project requirements" so I know you read the entire project description.

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Skills: Customer Support, Technical Support, Virtual Assistant

See more: live chat service, customer service chat, writing text for money, writing online online, writing for tv, writing for online, writing for money on the internet, writing a service agreement, work online paid daily, work online customer service, work in online and earn money, working customer service, work for online, work available online, work as an online assistant chat, work as an online assistant, work as an assistant online, virtual assistant us based, virtual assistant training online, virtual assistant provider, virtual assistant hour rate, virtual assistant for typing, virtual assistant customer service questions, virtual assistant by the hour, virtual assistant 5 per hour

About the Employer:
( 49 reviews ) Kowloon, United States

Project ID: #4828079

39 freelancers are bidding on average $75 for this job

VideoTon

Hello, This is VT. I'm interested assistant with experience in customer support,research and I have strong interest to science and informatics. I am ready to help you in a long-term basis. I was the main suppo More

$155 USD in 3 days
(2 Reviews)
3.6
BPINC

Dear Friend, Please review your PMB. Thanks --Aqeel

$35 USD in 10 days
(7 Reviews)
3.1
Oordosgoitia

Hi, I can do this job for you. I'm a native spanish speaker. Feel free to PM for details

$30 USD in 1 day
(3 Reviews)
2.2
outcast1987

I have thoroughly read your project brief and project requirements

$35 USD in 30 days
(2 Reviews)
2.2
clockworksol

I have thoroughly read your project brief and project requirements. We can provide you as much as 24/7 live chat and email support. Kindly see your PMB.

$155 USD in 3 days
(6 Reviews)
1.9
CCharles1

I have thoroughly read your project brief and project requirements and I am very much interested. Please see PM

$30 USD in 1 day
(2 Reviews)
1.2
heartfool

I have 7 years of experience in customer service and back office support in the top BPO company. I have thoroughly read your project brief and project requirements, and I believe I qualify for this.

$155 USD in 3 days
(2 Reviews)
0.4
JonesTroy

Dear Bidhere, "I have thoroughly read your project brief and project requirements" so I know you read the entire project description." We are a call center company based in the Philippines and we would like to ha More

$53 USD in 1 day
(0 Reviews)
0.0
Softxpertllc

Kindly check your PM.

$111 USD in 7 days
(0 Reviews)
0.0
faisalK

I am new over here but i assure you that you will be satisfied by my work!

$30 USD in 1 day
(0 Reviews)
0.0
tenents314

I have thoroughly read your project brief and project requirements. I am very interested in your project. I am available to work 40 hours or more a week in a very flexible time. Hoping for your consideration.

$35 USD in 3 days
(0 Reviews)
0.0
noelsam

I have thoroughly read your project brief and project requirements. Am looking forward in joining you project. Please PM for the details. Thank you.

$150 USD in 3 days
(0 Reviews)
0.0
talleng82

I have thoroughly read your project brief and project requirements I agree to the 50 cents per chat @ 50 chats that's $25.00 X 5 days a week that's 125/a week. I have a data entry, customer service, order processing, More

$138 USD in 5 days
(0 Reviews)
0.0
ahsanzaidi1988

I have thoroughly read your project brief and project requirements

$111 USD in 1 day
(0 Reviews)
0.0
burgeoning

I have 5 years of strong experience of providing Phone and Chat Support. Please see PMB for details.

$100 USD in 10 days
(0 Reviews)
0.0
kapil2013

Hello, I am interested in your project, please provide me full details. I have already worked for backend process, for eBay.uk. I was providing customer support through email and chat.

$35 USD in 3 days
(0 Reviews)
0.0
Techit1992

"I have thoroughly read your project brief and project requirements" - Please check PM

$155 USD in 3 days
(0 Reviews)
0.0
ihshakil

Excellent English as well as Customer Service Skills. I currently work as a Customer Service Officer in the UK. I am confident that if you try me once, you would like to work with me more. I have thoroughly read yo More

$155 USD in 3 days
(0 Reviews)
0.0
DaianSchvind

I have thoroughly read your project brief and project requirements. I can be online via PC or Mobile phone. Spanish is my mother tongue and I have perfected my English to bilingual level. I meet your general requiremen More

$55 USD in 1 day
(0 Reviews)
0.0
vaservicesindia

Support Available on 24*7 Basis, lets discuss, agree with the price

$30 USD in 30 days
(0 Reviews)
0.0