Ongoing VA Customer Support Service, 1hr/day, Mon-Fri

Closed

Summary:

I require a Virtual Assistant to answer emails and check a website for spam for ONE HOUR PER DAY, Monday to Friday (five hours per week).

Description:

The role requires a VA to answer customer service emails that come from two websites I am managing. The role also requires the VA to monitor another website for spam entries (three websites in total).

The answers to common questions (that will arise in the customer support emails the VA will have to check and answer) will be provided in a 'Frequently Asked Questions' document.

The VA will be required to escalate any questions they cannot answer to my email address.

The VA will require excellent written English. Examples of written English will be required.

This will be an ongoing role.

The VA MUST check the emails EVERY DAY, from MONDAY TO FRIDAY, for ONE HOUR PER DAY.

Skills: Customer Support, Virtual Assistant

See more: assistant, virtual customer assistant, virtual assistant friday, virtual assistant customer service questions, friday virtual assistant, customer service questions, common questions, support assistant, ongoing customer support, customer support service, virtual customer service, va, va english, two day, mon, five a day, entries in a day, email customer service, customer support email, customer service emails, assistant service, support english email, day week assistant, day week monday, virtual assistant hours per customer

About the Employer:
( 35 reviews ) Sydney, Australia

Project ID: #4190074

23 freelancers are bidding on average $6/hour for this job

weblazer

Good day! Im a freelancer and top data entry provider from the Philippines. I can start immediately. I hope you will consider me for this job. Thank You

$8 AUD / hour
(18 Reviews)
5.8
cowboy14

Read and understood about your project details .Please check your pm for more details about my bid.

$4 AUD / hour
(9 Reviews)
4.3
HardWorker1989

Hello Sir. I am a highly qualified, certified and talented technical support representative as I have been managing such tasks for one of my client's website. I can handle your project with extreme proficiency, h More

$5 AUD / hour
(3 Reviews)
4.1
amirn2011

Thanks for your great VA task. I am ready to work with you. Please let me know if you like to assign me your task.

$3 AUD / hour
(36 Reviews)
4.0
FeedMyDreams

Hi, I would love to help you out with this and I am sure I can handle it perfectly. More details in PM.

$4.5 AUD / hour
(16 Reviews)
3.6
ProjectHunter87

Hi, Please check PMB for details. Thanks

$5 AUD / hour
(1 Review)
3.5
try2t

Dear bensweetlove, Thank you for posting.I would like to submit my application as email customer support agent. I have 10 years in the BPO sector and many years experience in customer service. For further informati More

$3 AUD / hour
(1 Review)
3.3
WriteSmart

I am confident I can exceed your expectations. Please see Pm for bid details.

$7 AUD / hour
(2 Reviews)
2.2
lenasinishina88

Hello sir, I have a big experience in web site administration and correspondence with foreign partners in English. I can do this work for you with the highest accuracy and can start whenever you want.Pls check PMB for More

$4 AUD / hour
(1 Review)
2.0
ProWriterHalDog

My rating for this VA project will show zero and that I am a new Freelancer, but that is the Freelancer system. My full profile will show 37 writing projects at 100% completion rate and 5* ratings , plus 100% US level More

$10 AUD / hour
(3 Reviews)
0.8
floki

Hi, I am meticulous, driving for results and committed to timely delivery. Looking forward to hear more about your requirements

$10 AUD / hour
(0 Reviews)
0.0
TheJMan

Born and raised in US. Easily abide by the schedule of 1hr per day. Very computer literate, can type 70wpd, and professional when dealing with clients / coworkers. Hope to work with you soon. Thx JL

$7 AUD / hour
(0 Reviews)
0.0
lizamay

Hi Ben, Please consider me for this project. I am a new member in Freelancer and is very interested to work with you on this project. I have in depth experience in answering customer's emails and my written English More

$6 AUD / hour
(0 Reviews)
0.0
MerveilleAnder

I am a VA with 3 years Personal assistant experience.I do free work at the moment and this job sound ideal for me. I can promise that the job will always be done proficiently.

$7 AUD / hour
(0 Reviews)
0.0
ezmari

I am fast and accurate, well versed in both UK and American English, and deliver quality work. I would enjoy working on a project such as yours. I am available to start immediately.

$8 AUD / hour
(0 Reviews)
0.0
krishp118

Hello sir, i have gone through the detail of your job posting, please check the attached file for more details, thank you

$4 AUD / hour
(0 Reviews)
0.0
Lov911

Hi there, I am interested. Thanks

$9 AUD / hour
(0 Reviews)
0.0
jayjossef132

VA here ready to work for ongoing job

$8 AUD / hour
(1 Review)
1.0
dwid

Hello. I can work for you 1 hour per day. You can PM me more details. Regards,Bojan.

$3 AUD / hour
(0 Reviews)
0.0
sabdsouza

I can help you with this

$8 AUD / hour
(0 Reviews)
0.0