Website Customer Support needed ASAP

Closed

Responsibilities: The core of the role is answering support tickets. You’ll be trained and specialize to help users with getting started in building their website, linking related tutorials, explaining step-by-step instructions, connecting domains, customizing their site, asking relevant questions, apologizing sincerely about our bugs, and transferring users to the core team.

Qualifications:

We are looking for contract-based workers who can work approximately 4 hours a day to start, but can be promoted to 8 hours after a couple months of good performance. At least 50% of hours must be before 9am or after 9pm local time (Manila). Start date immediate.

We look forward to meeting you! Potential hirees should:

--Have work background in customer service (via email, phone, in-person), particularly in technology businesses

--Be quick learners who are punctual, patient, detail-oriented, critical thinkers, and assertive when asked for comments

--Understand the nuances of professional and friendly/casual written and spoken English

--Be able to work at times previously mentioned, with access to high-speed internet

--(a plus!) Have background with website building, HTML/CSS, photo-editing, domains and domain registrars, or other technical skills

Skills: Customer Support, Virtual Assistant

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About the Employer:
( 1 review ) Sunnyvale, United States

Project ID: #4983829

29 freelancers are bidding on average $3/hour for this job

weblazer

Good day! After reading the project description, im confident that i can do this job. I hope you will consider me for this job and i can start immediately.

$4 USD / hour
(19 Reviews)
5.8
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ More

$3 USD / hour
(13 Reviews)
5.0
tusharozone

Dear Sir I am Tushar From India.I have read description carefully. I understand your project concern. I am very much interested for this project.Ready to start immediately.I will follow all instructions. If you have a More

$3 USD / hour
(15 Reviews)
3.8
VideoTon

Hi, This is VT. I am interested professional with experience in customer support, technical support, VA, academic research, computer science. I am ready to help you in a long-term basis and willing to share wi More

$3 USD / hour
(3 Reviews)
3.7
BPINC

Hi Client, Hope you're doing great! Detail for Our past history work, Our experience, Our understanding for your work is sent to your PMB. Please check it. Thanks --Aqeel

$3 USD / hour
(7 Reviews)
3.1
tota999

==========Hi! See my PMB for my qualification==========

$3 USD / hour
(1 Review)
2.4
lux17682

I like this job and have sufficient skill and experience in doing this. I am ready to take this task routinely. Please read my PM.

$4 USD / hour
(2 Reviews)
2.0
clockworksol

Hello, I can provide you as much as 24/7 live chat and I have the necessary experiences such as technical support for a vpn company and really know technology (we have iOS devices, MAC OS X, PC and laptop with windows More

$5 USD / hour
(6 Reviews)
1.9
sujiumesh

Hi, I am interested to work on this project, please check the inbox. regards/Umesh

$2 USD / hour
(1 Review)
0.2
bnmallika

I had experience in Customer Support as well as web designing. So my profile suits this position well.

$3 USD / hour
(0 Reviews)
0.0
nettechno1

Hi, we can provide the good professional solution for your needs. Please check private message for more details.

$3 USD / hour
(0 Reviews)
0.0
aniketjain

Having experience of customer support job

$2 USD / hour
(0 Reviews)
0.0
eriannachic

pls see PM thanks

$3 USD / hour
(0 Reviews)
0.0
GayathriVishy

I have 2 years experience in addressing customer queries, finding bugs in the website and in giving step by step instructions to users. I would like to bid for this project as I find this as a best platform to understa More

$2 USD / hour
(0 Reviews)
0.0
mracadio1

I've read your description. Please consider me for this project.

$4 USD / hour
(0 Reviews)
0.0
Renzeeks

Hello, I meet all the requirements you have posted and would love to be considered for this job. Looking forward to hearing from you soon.

$3 USD / hour
(0 Reviews)
0.0
ahsanhailian291

Hello we have a team to provide online chat support for Different websites specially related to E.commerce and Hyip our latest ending support was www.diamondreturn.com www.invescopacific.com and currently we are provid More

$3 USD / hour
(0 Reviews)
0.0
mariaenriquez

Dear Hiring Manager, Good Day! I am very much interested in this position that you are offering as I'm continuously building my career. With my attitude, skills and experiences, I strongly believe that I'll be able More

$4 USD / hour
(0 Reviews)
0.0
JORGEFERNANDEZZ

I have a large background of customer service and tech support. I've been working for Dell, Hp, Acer, USA banks...

$3 USD / hour
(0 Reviews)
0.0
nitsinlove

More than 2.5 yrs experience in customer support (US)

$2 USD / hour
(0 Reviews)
0.0