Website customer chat support

Closed

Hi…

This is for our photo editing website - w o w A p i c .com - where we provide the following services using professional photo editors..

1. Photo editing - Add/remove person, Change background etc.,

2. Photo restoration and colorization - Old photo damage fix, black and white to color transformation

3. Personalized pop art - Pop art from customer photos in different styles - see our website to get an idea.

We need customer support agents who can help/guide customers both for pre and post sales. No real photo editing experience/knowledge is required.

1. Pre Sales - Help customer while placing an order - answer any questions that they may have - we will obviously orient you.

2. Post Sales - Customers checking in on their order status/additional requests on their order.

The work is pretty straightforward for someone in front of their computer the whole day.

We right now do not have live support (though you will see the button on our site) and want to start. At this moment it is difficult to predict the time required, since we don't have any data for it.

So we suggest a 2 week trial period (paid of course) - with a clear understanding on how many chats you would do per day/$ limit per day. Assuming an average chat is for 2.5 minutes, we could cap at 24 chats/1 total hr. per day for 2 weeks.

After 2 weeks - We could review the requirements from then - based on average chat time per request/no of chat requests etc.,

So please bid for 2 weeks or 10 business days - and work hours are US Eastern or Central times - 9 to 6

Skills: Customer Support, Phone Support, Virtual Assistant

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Project ID: #4331851

35 freelancers are bidding on average $133 for this job

phabionix

Ready to start , experienced and well-equipped for a the posted job !

$100 USD in 14 days
(5 Reviews)
4.2
clockworksol

Hi, we are interested with the job you have posted. Please see your PMB for more information. Thank you

$30 USD in 1 day
(6 Reviews)
2.1
lux17682

Hi, I like this job and have sufficient skill and experience in doing this. I am ready to take this task routinely. Please read my PM.

$250 USD in 10 days
(2 Reviews)
2.0
pankajnew

providing virtual customer care to a massage website and remain online 20 hours daily. Please provide further details. Thank you

$30 USD in 10 days
(1 Review)
2.0
julminia

I am interested , thanks.

$100 USD in 10 days
(2 Reviews)
1.8
jellobeans

I can do this!

$100 USD in 10 days
(2 Reviews)
1.6
anshu2030

Hi there, I have expertise in Photoshop, Illustrator and Acrobat with a 6+ years of experience in technical support.

$200 USD in 10 days
(0 Reviews)
0.0
mohsinreza

Thanks for your project.Please have a look at your PMB.

$30 USD in 10 days
(0 Reviews)
0.0
malamrvica

I have worked as a Customer support supervisor for many years. I`m avaliable 24/7. I cansend you my recommendations on request.

$30 USD in 2 days
(0 Reviews)
0.0
sharjeelkazmi

Plz go through my profile

$200 USD in 5 days
(0 Reviews)
0.0
usathreadz

I have worked for over 6 years in US and canadian Based Software House I assure you 100& Customer satisfaction I will Answer all questions and Provide Great Support to each and every client

$100 USD in 14 days
(0 Reviews)
0.0
muralikrishnan91

Hi! I can help you with this project.

$199 USD in 14 days
(0 Reviews)
0.0
nilesh747

Dear Sir, I have gone through your requirement and would be glad to help you. I am an MBA post graduate person with about 5 plus years experience in Marketing and Sales arena. I am an internet savvy person and li More

$90 USD in 6 days
(0 Reviews)
0.0
monish12341

HELLO,I have worked as an Sales Representative, and have good typing speed & also have good knowledge of photo editing and i am ready to start ASAP. Thank You

$95 USD in 10 days
(0 Reviews)
0.0
mdeepakplm

Will able to do this with quality support.

$120 USD in 10 days
(0 Reviews)
0.0
ealbaran

I am ready for this job. I have experienced in Live Chat Support for 2 years.

$200 USD in 30 days
(0 Reviews)
0.0
iambalumohan

Hi , Saw your requirement and i hope i will be able to fullfill the needs described by you.You can contact me if interested.

$145 USD in 1 day
(0 Reviews)
0.0
Jhen024

I can do the job!!! I am Ready to start. Guarantee quality works.

$225 USD in 10 days
(0 Reviews)
0.0
CCharles1

I am a reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. Since beginning my working career, I have gained many skills in the area of customer s More

$200 USD in 1 day
(0 Reviews)
0.0
idahalil84

Ready to start

$100 USD in 10 days
(0 Reviews)
0.0