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Customer Service Agents (Experience Required)

$2-5 USD / hour

Closed
Posted over 10 years ago

$2-5 USD / hour

Philippines Customer Service Agent Wanted: Please read the instructions. **ATTENTION APPLICANTS**** All applicants who don't follow the instructions will not be considered. We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members. The following are tasks required by the agents you willl supervisor: A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday B) Ensure every ticket is solved C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction D) Provide weekly reports of hours worked E) Follow our customer service guidelines and standard procedures F) Handle outgoing phone calls and listen to voicemails to respond to customer inquiries G) Save sales and try to retain customers H) You must leave notes on every single transactions To APPLY: 1) You must have worked for a major companies and have significant customer service experience. 2) Please tell me why you are highly qualified to begin. 3) Please confirm your internet speed 4) Please confirm and provide proof you live in a stable environment (no major power outage issues or weather issues) 5) Please confirm you're immediately available for full time work 6) Please tell me why you left your last job 7) Provide references
Project ID: 5170650

About the project

10 proposals
Remote project
Active 10 yrs ago

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10 freelancers are bidding on average $4 USD/hour for this job
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Hello there. I am interested on this job you have. I have been working in the BPO industry for 9 years already and had been able to handle campaigns for customer service both home based and office based. I currently own a small homebased outsourcing called Telsource Solution and one of the service we cater is project management, training and recruitment of Virtual Assistants, Customer Support Staff and Data Entry Operators. I also have worked as a call center trainer. Our home office has a stable internet connection and seldom do we experience power outtage. I am willing to work ASAP. Pls hire me on this project and I guarantee 100% quality on work provided. Thanks and hope to hear from you soon.
$5 USD in 40 days
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Greetings! I had done this job before. I worked as Customer Service Representative for about a year and became a call center agent to one of the biggest companies in the Philippines and I stopped working on them because my contract has already expired. I have my own DSL internet connection at home with a very silent environment that suitable to work with. I currently living in Cagayan De Oro City wherein it is one of the biggest cities in Mindanao Philippines. I can work 8 hours a day and 6 days a week and can work Eastern Time. Here are my references: Albert Chua Team Leader Synnex Contrentrix Cagayan De Oro Phone: (+63 088) 323-4084 Dennis Migalang Call Center Agent Synnex Contrentrix Cagayan De Oro (+63) 917-876-5754
$5 USD in 40 days
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A proposal has not yet been provided
$5 USD in 40 days
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Dear Client, I completely understand that you're looking for Philippines based call center agents/individuals. However you might want to be looking at partnering with a call center company like us that can provide you top notch, talented, and well-experienced agents to become part of your team. You may want to consider this kind of avenue that will give you an ease in finding resources and also hassle-free since these people will be under our call center management. We have pool of candidates awaiting for any call center work as we speak. Let me know how you'd like to proceed as well as your thoughts in this regard. Best Regards, Jay
$5 USD in 40 days
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A proposal has not yet been provided
$5 USD in 40 days
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Hello! My name is Courtney Wilson and while I am new I am one of the best in Customer Service and Sales you can ever find. I have worked for several large companies in the past, companies such as, XM Satellite Radio, ASUS Computers & Electronics among other small and large companies. I have done, Customer Service, Telesales, Telemarketing, Collections, Email Marketing/Support, Live Chat Support etc. If you employ me you will get nothing less than 100% customer satisfaction, in other words, I will produce because I am results oriented. That is my guarantee to you. I should also emphasize that working at these American companies has given me a great appreciation of American speaking and I am proud to say that you wont be able to detect any accent when communicating with me. I welcome the opportunity to talk with you some more about this job and how I can help you solve your problems. Regards, Courtney Wilson.
$3 USD in 40 days
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Hello, My name is Mikael Eriksson, VP at ByltAx Systems Inc. With Swedish management and over a hundred full time employees we operate 24/7 from our production center in Makati City, Philippines. I noticed your project announcement on freelancer.com and are confident we could deliver the exact service and quality you require. We have a team of highly professional Contact Center Agents working with Customer Management and front office services. Our team consists of agents, quality controllers and supervisors to ensure that we meet your requirements and deliver excellent quality in every contact. We have the facilities to offer customer support in multiple languages such as English, Swedish, Spanish and Chinese and we offer support via phone, e-mail, instant messaging, and even through social media sites. Please consider working with us and I guarantee that you will not be disappointed. Have a nice day! Kind Regards Mikael Eriksson
$5 USD in 40 days
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We can provide you immediately Philippines agent immediately to start the process. Provide more details when to start the process.
$3 USD in 40 days
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About the client

Flag of UNITED STATES
Las Vegas, United States
5.0
1
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Member since May 31, 2012

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