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Customer Service Agents (Experience Required)

Philippines Customer Service Agent Wanted:

Please read the instructions.

**ATTENTION APPLICANTS**** All applicants who don't follow the instructions will not be considered.

We're looking for someone who has experience leading a team, monitoring quality, creating training materials, and training new members.

The following are tasks required by the agents you willl supervisor:

A) Handle incoming phone calls and customer tickets from 9 AM to 5 PM EST Customer Service (California Time) Monday-Friday

B) Ensure every ticket is solved

C) Ensure notes are made in our CRM and the proper transaction is placed (if needed) for every transaction

D) Provide weekly reports of hours worked

E) Follow our customer service guidelines and standard procedures

F) Handle outgoing phone calls and listen to voicemails to respond to customer inquiries

G) Save sales and try to retain customers

H) You must leave notes on every single transactions

To APPLY:

1) You must have worked for a major companies and have significant customer service experience.

2) Please tell me why you are highly qualified to begin.

3) Please confirm your internet speed

4) Please confirm and provide proof you live in a stable environment (no major power outage issues or weather issues)

5) Please confirm you're immediately available for full time work

6) Please tell me why you left your last job

7) Provide references

Skills: Customer Support

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About the Employer:
( 1 review ) Las Vegas, United States

Project ID: #5170650

10 freelancers are bidding on average $4/hour for this job

tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research /Admin /SEO/ More

$3 USD / hour
(0 Reviews)
4.6
courtneyall

Hello! My name is Courtney Wilson and while I am new I am one of the best in Customer Service and Sales you can ever find. I have worked for several large companies in the past, companies such as, XM Satellite Radio More

$3 USD / hour
(0 Reviews)
0.0
MikeEriksson

Hello, My name is Mikael Eriksson, VP at ByltAx Systems Inc. With Swedish management and over a hundred full time employees we operate 24/7 from our production center in Makati City, Philippines. I noticed your More

$5 USD / hour
(0 Reviews)
4.1
gaysusi

We can provide you immediately Philippines agent immediately to start the process. Provide more details when to start the process.

$3 USD / hour
(0 Reviews)
0.0
pearllara

A proposal has not yet been provided

$5 USD / hour
(0 Reviews)
0.0
jaymadison

Dear Client, I completely understand that you're looking for Philippines based call center agents/individuals. However you might want to be looking at partnering with a call center company like us that can provide y More

$5 USD / hour
(0 Reviews)
0.0
subeldia

Hello there. I am interested on this job you have. I have been working in the BPO industry for 9 years already and had been able to handle campaigns for customer service both home based and office based. I currently ow More

$5 USD / hour
(0 Reviews)
0.0
stopandshop1

Greetings! I had done this job before. I worked as Customer Service Representative for about a year and became a call center agent to one of the biggest companies in the Philippines and I stopped working on them bec More

$5 USD / hour
(0 Reviews)
0.0
makeyna

A proposal has not yet been provided

$5 USD / hour
(0 Reviews)
0.0
AuraBiru

Hello. I have a vast experience in customer service as my profile resume can confirm. I have worked for companies like Microsoft and Vodafone in customer service and other related fields (sales, training). My curren More

$5 USD / hour
(0 Reviews)
0.0
anewor28

I wanna try this job.. I have experience all this before, i hope it suits your qualification.. Im a new freelancer, coz originally I am from elance;u can also check my elance profile:https://www.elance.com/s/edit/anew More

$4 USD / hour
(0 Reviews)
0.0