German Customer Service Representative,

  • Status Closed
  • Budget $750 - $1500 USD
  • Total Bids 5

Project Description

Note that this position requires you to be a German native or at least fluent speaker, please do not send proposals if you cannot speak German.

We are looking for Customer Service Representatives for our German websites:

[url removed, login to view]

[url removed, login to view]

This is a position working from home, 5 days a week, 8 hours a day. The position will last for 2-3 months, we'd like to offer a full-time position like we do usually (you can see our other job posts) but for this case we are just filling a temporary shortage of personnel. There still might be opportunities to work for us in the future, for example if we have another shortage and you have already worked with us, we will contact you first, or if we create a full time, long term position, we will also contact people who have previously worked with us.

You will deal with requests from our customers by e-mail through our ticketing system. We will have several detailed training sessions to instruct you how to deal with different requests, and you will have a mentor/point of contact assigned in our office dedicated to solve any problems that you may encounter during your work.

For this work we will pay 850US$ per month, this is what you will get net after [url removed, login to view] fees, so we will be paying you something extra to cover the fees and possibly an upgraded membership if that turns out to be cheaper. Payments will be released on the 15th of the next month, so for example for your work in June, you will receive your salary on the 15th of July (it could be one or two days late if the 15th falls on a weekend).

Please don't send a boilerplate copy-paste proposal, we will discard those immediately. Have a look at our sites and let us know what you think. You can of course tell us about your experience, but please emphasize how it's relevant to this position.

Start your proposal with "I have read the job description fully and I understand and agree to the job conditions and payment", this will let us know that you have carefully read the whole job post. Also, with your proposal please attach the test that I am posting with the job, as well as your CV. Finally, please let us know your Skype ID and e-mail address so that our HR department can contact you to arrange a video interview, as we have lots of applicants for our jobs, we need interviews to select the most suitable candidate.

Good luck for your application!

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