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Customer Support / Data Entry / Order Processing

We're currently looking for an individual to take on the responsibility of processing website orders and product returns.

This individual will be required to:

1) Process customer orders as soon as they are received.

2) Create invoices and purchase orders.

3) Respond to customer email/phone inquires .

4) Process and track customer product return requests.

5) Be available Monday – Friday (Saturday)

6) Be online via chat to assist other team members with questions about orders.

7) Experience with QuickBooks and/or Magento a big plus.

8) Making or receiving phone calls is required for this job.

Return Material Assistance(RMA) Responsibilities include:

1) Tracking customers product return from beginning to end.

2) Notify customer through the return process

3) Work with manufacturer and / or distributor to return the product.

4) Answer the customer’s questions in a timely manner by mail.

Reliable internet connection is a must. Need to be accurate and responsible. Small teams may also apply.

US based people also welcome to bid for the job. Long term, full time opportunity for the right candidate.

Matt, Virtual Project Manager (Based in Canada)

BASI

Skills: Anything Goes, Customer Support, Data Entry, Order Processing, Virtual Assistant

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About the Employer:
( 0 reviews ) Philippines

Project ID: #4829276

52 freelancers are bidding on average $11/hour for this job

k00lcaptchrz

See Pm ..............

$12 USD / hour
(78 Reviews)
6.3
VideoTon

Hi, This is VT. I am interested professional assistant with experience in customer support, VA, research. I am also familiar with design art and science. I am ready to help you in a long-term basis and willing More

$10 USD / hour
(23 Reviews)
4.4
BPINC

Dear Friend, Please review your PMB. Thanks --Aqeel

$8 USD / hour
(8 Reviews)
3.2
lux17682

I like this job and have sufficient skill and experience in doing this. I am ready to take this task routinely. Please read my PM.

$12 USD / hour
(2 Reviews)
2.0
kalidas365

Hello Matt, I am responsible for about similar services regular basis for a bikini store of French. So I believe I would be a perfect fit for this project. Please correspond via PMB for more details. Thanks.

$8 USD / hour
(1 Review)
1.6
muhammadusmaneu

I am available for the job , i am web developer and i can do this job , i know how to run customer support . What are your timing requirements.

$8 USD / hour
(1 Review)
0.0
arindamdhr

I am fit for this tasks. Willing to take the task.

$8 USD / hour
(0 Reviews)
0.0
sri4win

Hi, I have worked for 7 years in procurement operations including email and phone queries handling for leading MNCs. Your expectations can be met.

$12 USD / hour
(0 Reviews)
0.0
tarunsaluja2

Worked with well known call centers in india for citibank customer (credit cards division US) , capital finance (UK mortgage). so, i can assure you the best quality and customer satisfaction to be delivered.

$8 USD / hour
(0 Reviews)
0.0
mangosweetie1122

please PM me for details. I am an ebay seller and online everyday.

$11 USD / hour
(0 Reviews)
0.0
shean29

I'm a Physical Therapy graduate, I've had an experience in a Call Center Industry handling accounts such as Kodak Online Store and Directory Assistance, I also have an experience doing office work, admin. support and More

$12 USD / hour
(0 Reviews)
0.0
newell72

good day madam or sir, I would like to present myself as a candidate for this position, I have more than 10 yrs of professional and experience in order processing, data entry and customer satisfaction. Please let me r More

$13 USD / hour
(0 Reviews)
0.0
talleng82

My Background is Alarm Sales\Installs,Customer Service, Data Entry, Phone Help, Management/supervisory with a background in medical, policing, and district management. I wish to become part of your team, please contac More

$14 USD / hour
(0 Reviews)
0.0
melissapeden

I have experience in product returns and credits, over the phone orders, I am very organized, and love paperwork!

$12 USD / hour
(0 Reviews)
0.0
BorisZarev

I can work this job with no problems. Please take a look at Private Messages.

$8 USD / hour
(0 Reviews)
0.0
PushPointMedia

Interested! Accurate and dedicated professional with experience in this field.

$10 USD / hour
(0 Reviews)
0.0
Elle0at0DigiAxis

I have a team of highly experienced call center agents willing to work on this as soon as possible. This is my first time in Freelancer, but I can assure you, this isnt my first time in this industry. I and my team is More

$10 USD / hour
(0 Reviews)
0.0
JackBradford

Hello, I am an American who owns and operates a Colombian bilingual call center in Medellin. I have 25 seats in total with 7 currently available. Most of my agents have lived in the states for most of their lives so More

$8 USD / hour
(0 Reviews)
0.0
markrebutazo

I am experienced enough on online customer support, making reports through online, reliable for online chat and can keep an eye to a client for satisfaction.

$9 USD / hour
(0 Reviews)
0.0
JonesTroy

Dear Matt, We are a call center company based in the Philippines and we would like to have the opportunity to work with you as your Service Provider. We have agents that has experience in this vertical and they are More

$12 USD / hour
(0 Reviews)
0.0