Offshore Inbound Call Center
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Project Budget$3000 - $5000 NZD
I am running an offshore call center that serves across the globe! Company Over View:
- HosterZ Contact Center "HCC" is an offshore call center and Business Process Outsourcing "BPO" based in Egypt serving across the borders with neutral multilingual personnel delivering a superior Quality Of Service "QoS" to match our clients' expectation as well as their customers'. We use the latest technology of a turn key solutions and applied standards in the call center industry. We believe in that the customer service can not be just a job to comply, as it should be promoted to a level of a hobby that stems from a passionate and friendly support specialists for delivering a message and gain the customers' loyalty and satisfaction.
No successful business entity in the world does not rely heavily on the customer support and after sales services. And that represent a heavy burdens on most of them especially when it comes of the idea of covering the customer support service 24/7, it becomes a hectic job and difficult to implement, Yet on the other hand no one can deny the influential impact of your company on your customers when they found the help whenever and wherever they needed!! Customer loyalty base is every company’s dream, isn’t yours? We made it easy for all after all! Check below the headlines.
With this out source solution, we save the business owner up to 80% from the expenses associated to make this job done as it should be. You pays almost half of the minimum wage in you country!! (As low as $8/Hr)!!
usually call center means very technical professionals , very especial equipments, PCs with very especial specifications, equipment, furniture, renting fees, training fees, leasing, ...etc. On the other hand, the business owner saves all of that because we do not offer setup fees... Just the per hour rate and that’s it!! , So it seemed to be like a big business image for the same effectiveness and efficiency (If not more) with ZERO overheads!!!
Efficiency & Effectiveness:
We serve thru out dedicated professional personnel that had been selected upon very harsh criteria and interviews. They know in fact that the priority goes for the customer satisfaction within the client’s regulations. Passionate to serve and ready to face and resolve any issues come across.
Multi support channels:
Flexible, eager to help and support are major motives that contribute in our business success! Helping our clients to deliver the best support value to their customers made us offer multi channel support channels:
• Live online help (via the client's website)
• Telecom. (standard telephony services)
• Email support
And what makes it even more amazing that we provide those mentioned tools with no extra charge! FREE
I am seeking CRMs "Client Relation Managers" their role is to recruit clients (Inbound campaigns only) , we are offering a real competitive commissions for those who could accomplish to recruit a client, your pay out will be calculated based on the number of agents needed, number of working days and number of working hours, so you will be paid $1/Hour/Agent for a whole month!! so you can imagine that you will be paid for a small campaign of 20 agents who works on 2 shifts , each 9 hours and 6 days a week , so you will be getting paid more than $4600! and what makes it even better if you accomplish to get a deal for over $8/H you will gain 50% from what you got on the top of the $8 !!!! and we could add you up with more goodwill to be delivered to the clients. FREE DIDs , FREE TollFree number for over 30 agents campaigns (clients from USA and Canada ONLY)
Bidders are welcome to ask any questions, glade to help for any further assistance, Good luck for all!
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