Order Entry & Admin Support

Cancelled

We are an Australian company who has outsourced many of its functions and is now seeking an organisation to manage its Order Entry functions as well as some administration requirements. The successful organisation must be able to work within the normal business hours of Eastern Australia. Our website is at www.naturallysweet.com.au.

The job description is below. We expect that the successful organisation will already be have done a similar role and be familiar with QuickBooks (we use the Australian Online version).

Daily (Mon-Fri):

1. Enter orders from website into QuickBooks and send a daily Dispatch Sheet to Dispatch on a daily basis (at 10am Brisbane time) for all orders received until that time.

2. Ensure that customer entries are valid and correct, if required.

3. During the day, monitor any email queries from Dispatch as to any anomalies and advise via email.

4. During the day, monitor any email queries from customers about the status of their orders and update them with details, as required. Use freight companies track and trace websites to obtain details. Escalate any issues.

5. At the end of the day, receive completed Dispatch Sheet back from Dispatch and update website to “Goods Shipped” status.

Weekly:

Send out Customer Satisfaction Survey, using our MailChimp template, of customers who have purchased.

Monthly:

Check status of orders originating from affiliates (ClixGalore and Commission Factory) and approve, or reject, payment requests.

Future (Daily):

Take phone orders (10am-4pm AET) from customers and process through website.

Skills: BPO, Customer Support, Data Entry, Intuit QuickBooks, Phone Support

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Project ID: #4378948

15 freelancers are bidding on average $11/hour for this job

FINGERRPRINT

we are interested in working in your project. Please check your inbox.

$10 AUD / hour
(112 Reviews)
7.0
hossionsumon

Hello sir,Still doing similar project.I see the description.Can u discussed final details.Waiting for reply.Thanks.sumon

$15 AUD / hour
(115 Reviews)
6.6
funnyhoney

Worked as Accounts Manager for Bank for 4 years. Expert in Quickbooks Online and professional bookkeeper. Please check inbox for details.

$15 AUD / hour
(18 Reviews)
6.4
algie123

Hello! I would like to assist you on this project. Kindly check your PMB.

$11 AUD / hour
(50 Reviews)
5.2
HardWorker1989

Hello dear Sir/Ma'am. I am a highly qualified, certified, talented and highly professional data entry operator with exceptional skills in data management, data analysis and data mining. I can perform the require More

$14 AUD / hour
(22 Reviews)
5.2
vsolcorp

Hello Xlear, We are professional & skilled team with experienced in this track. I would very much like to work with you on this project and request that you contact me through www.freelancer.com to discuss specifics. T More

$14 AUD / hour
(16 Reviews)
4.9
dangersystem

Dear sir, I am a professional data entry worker & can complete this project with your requirements, please see my private message for details!!

$8 AUD / hour
(35 Reviews)
4.6
newindia

i have understood these requirements. i am an individual and have worked in Blue Dart a courier company on similar task. just wanted to know, that is the work load too much ? can a single dedicated person handle it? i More

$10 AUD / hour
(8 Reviews)
4.6
jayjossef132

Ready to start !!

$8 AUD / hour
(25 Reviews)
4.5
arnob01670

Respected Sir, Kindly check your PMB for my outstanding proposal. Best regards, Arnob

$8 AUD / hour
(4 Reviews)
3.5
ChrisDolan

Please check your inbox for details.

$15 AUD / hour
(1 Review)
2.6
maricelsevilla

hi sir. i would love to do this. see pm

$11 AUD / hour
(1 Review)
1.9
faitalsam

I want to work with you ...

$11 AUD / hour
(2 Reviews)
0.4
asangaw

Hello I am corporate executive in Sri Lanka and I am so familiar with the professional culture that is very important to this positions. I can do the task with prompt communication and professional manner. Please re More

$8 AUD / hour
(0 Reviews)
0.0
hari8184

Hello! I have done similar type of project for Canadian firm. Please provide me details.

$12 AUD / hour
(0 Reviews)
0.0
fahimgolani

Hello Mate , I am CPA and QuickBooks Online expert . I have served more then 250 Hrs on Odesk within last 2 months . I am currently serving four Australian client as an accountant . Please check PMB for more details . More

$11 AUD / hour
(0 Reviews)
0.0
athena0

Very interested in this project. Please allow me to prove myself. Thank You.

$11 AUD / hour
(0 Reviews)
0.0